I was very happy with both the Hans who measured for my blinds and Tom who installed my blinds this…read moremorning. Both arrived on time. Both very professional and personable. Tom cleaned up everything and disposed of my old blinds. Hans helped by making suggestions for colors for my blinds and was very knowledgeable of the products. I would highly recommend them and will definitely use them again.

We purchased custom faux wood (because they look just like real wood but don't warp) blinds from…read moreKellner's about 15 years ago, when we moved into our house. We have a very large bay window in our living room that needed some sort of window treatment for privacy and I'd always wanted white wood blinds. They came out and measured all the dimensions of the windows, discussed design options, etc. Kellner's was a pleasure to work with, the installation was flawless, and 15 years later, our blinds still look and operate great. Granted, the blinds were expensive, but the quality and fit are perfect. Thanks Kellner's!

I appreciate that he showed up very promptly to give me an estimate. Also, when the blinds came…read morein, he worked his schedule around mine and again came in very promptly to install them. A competing company never returned my call and text which led me to go with shades on wheels. Customer service is important.

Because I have worked with Shades on Wheels so many times, I wanted to write a thoughtful review,…read moreso sorry if it's long! The best shades and blinds are found at Shades on Wheels which serves towns on the South Shore of Boston and in other areas of Massachusetts and Connecticut. Barbara Thomas and Shades on Wheels bring the showroom to you! She makes it so easy. Don't waste your time searching other options. Barbara is your gal for residential and commercial custom shades and blinds installations. There is simply no debate. When Barbara Thomas came to my houses and place of business for window covering consultations, she always made suggestions that only someone with her expertise can make. They were things I never would have thought of. Barbara showed me options from her sample books, laser measured to microscopic accuracy and ordered from the best window treatment vendors in the world. Each and every time I have used Shades on Wheels, the installations have been flawless. Not only were her professional installers lightning fast, but so neat and tidy I hardly knew they were there. All of my shades and blinds perform perfectly and I get tons of compliments. It has been completely stress-free and absolute pleasure working with Shades on Wheels and Barbara Thomas. Decades spent in the shades and blinds business has earned Shades on Wheels the elite status of being a Hunter Douglas Priority Dealer and the prestigious Hunter Douglas Certified Kirsch Diamond Award. It's no surprise. She participates in all the webinars and trainings offered by her premium vendors, has been the Best of Houzz every year since 2016, and received Angie's List Super Service Award. Barbara knows her product better than anyone else around and is not someone who just jumped into the custom blinds business. Shades On Wheels sells and installs custom window treatments like honeycomb blinds, motorized shades and blinds for skylights and windows, roman shades, woven wood blinds, wood blinds, interior wood shutters, plantation shutters, vertical blinds, mini blinds, roller shades, sunscreen shades, cellular shades, pleated shades, sun shades, blackout shades, horizontal blinds, modern and traditional draperies. Too many to name! As are the manufacturers she works with like Hunter Douglas, Graber, Horizons, Lafayette, Landmark, Levolor, Kirsch, Comfortex, Carole, Castec, Robert Allen, Norman, Worldwide and more. Everyone wants to work with Barbara. The last thing I'll say is about DIY shades and blinds. Maybe you're thinking of purchasing and installing shades or blinds yourself. Good luck with that. First of all, the measurements have to be precise, and by precise I don't mean to the quarter inch. Windows, skylights and doors don't fit into perfect, geometric openings to begin with, and structures shift which of course changes the corners causing the angles to skew. The word "custom" means done to order according to specific measurements and needs, therefore all shades and blinds are "custom." You buy and install "custom shades and blinds" because you are fitting them to your windows. Shades on Wheels goes so far beyond "custom" we need to invent a new word! So, go for it! You won't regret it.

Lies, you steal peoples money and think you're going to get away with it. Never blew up your phone…read moreand gave you plenty of time. Your installer came over 3 times and said you ordered wrong blinds. All your reviews speak for themselves. Do better it took you long enough to respond to this review because it took you that long to make up this lie. I also don't have French doors but I know it's hard to keep up with how many people you've been scamming lately!

Warm customer service and great communication throughout the whole process, plus my blinds exceeded…read moremy expectations! I would absolutely recommend Mark and use his services again.

Love this place for so many reasons, can't find what you need for a project.. Its here... Love the…read moreselection and items they sell. Plan to spend some time there is so much to see and love......

Fantastic selection, never seen such a HUGE fabric store like. Prices were great and better than I…read moresee at other stores.

Boost Construction just recently replaced our old huge living room bow window unit, plus one…read morebedroom window. From the initial appointment to measure, access the damage (we had rotted wood and other issues that required construction), everyone at Boost Construction was a pleasure to work with and responsive in a timely manner. Ed always responded to my text messages (with my questions) immediately. Slav (Construction Manager) is an expert at his job, and he and his helper arrived on time and even stayed late in the evening to finish the job in one day, because I work from home and could not have construction noise going on the next day. Our new windows look terrific, and I feel good knowing that they were installed correctly. The wood trim construction on the inside of the window is flawless. My husband and I highly recommend Boost Construction, and we will hire them again for the next project that we have. They even put our blinds back up for us!

Boost Construction cares about your home. From when Ed first came to our home, to the incredible…read morework of Slav and his team, there was very thoughtful attention to detail. The price was reasonable, especially for the premium insulated vinyl siding we were interested in. Ed sent us an estimate promptly and answered our many questions. We did not feel like just another job. The quality work they advertised exceeded expectations in every way. Slav's expert craftsmanship made our home look fantastic. He and his team work hard, accommodating any requests and intuitively bringing up anything worth your input. Our large home has many complicated angles, which I wondered how a siding company could ever tackle them. Needless to say, they did so wonderfully and are more than capable of helping you with your home too. Please give them a call, as they will care about your home as much as you do.

Chose windows with sales rep who gave us contact info of 3 contractors. Mentioned she found them…read moreby seeing their trucks around town etc. At no point did she ever offer us an "installed by Pella Quote". Installation began mid Nov. At one point I heard a circular saw, they were trimming headers & sills because the windows were too big for the rough openings. I found out they were cutting the rough openings bc most windows were too big. The foreman and I determined at one point when they were trying to put in the upstairs bath it belonged in the downstairs bath. Turns out all the windows were in the wrong holes. And then we found one of the windows was not even ours. They had to pull out all the windows & put them in the right holes. It was at this time I met with the contractor & sales & we noticed several warranty issues. The living room, 2 of the 4 window latches were loose because the screws were stripped. Sales took pictures & was supposed to investigate. We also noted the felt insulation was mangled on the same window & a sash in the bedroom had a gouge in it & a scratch on frame of 1 window. I know all the installation issues happened due to the installation crew I chose but this was the crew I was referred to by their rep while never being offered a quote from Pella which would have included labor if future issue were to arise. Late Nov, I call to see what is going on with the latches noted a month before. She said she sent the info to service dept & she could not look up the info or ticket number on it bc they didn't allow her to use the computer anymore. I got the phone # to service & called them, the manager was not available. I called next day & they were closed. 3rd day I talked to Manager, as he look up my case he found it & said the ticket for the latches was just opened two days prior by the store. So, Sales realized they never did do anything about it. Had they done it in the beginning the replacement window would have been here with the correct window for the bathroom & I could have had it swapped out by the contractor while he was here. Servic scheduled a tech to come look at the latches. 2 weeks later, tech got here he said it was a manufacturing defect & said he could do a temp fix by putting in a wood dowel in the hole. Said it might/might not last & I had the option to swap out the fixed panel of the 3 panel assembly . A permanent fix is better than a jury-rig & opted for that. He opened a ticket. About a month went by & I reached out to Service to see what was going on & he said he was waiting for an answer from someone as to fix. So, I waited yet another month & called & he said that he was sending out 2 technicians to do the repair & he would have them bring the sash & paint & felt with them. The 2 technicians arrived & I asked about the plan, & they said "huh?". The agreed they were clueless as to why 2 techs had been dispatched since they had no plan. They came in & inspected the front window again. Both agreed the latch issues were a manufacturing defect & took a bunch of pictures again. At this point they tell me the center stationary window is not removeable & the whole unit would need to be replaced but it was covered parts & labor so not to worry. After 2 weeks, service said the new unit was to arrive on 4/22 & I would need to be here to sign for it. I replied: since it was covered parts & labor, that it would be nice to schedule his guys to put it in the day it arrived. He replied: only removeable parts & simple repairs are covered by that warranty & this situation was therefore not covered. He went on to say that if I got a quote, they would submit it to Pella for consideration & that at times they make full or partial coverage. I requested for Pella to do the reinstall so that I could be sure it got done right but they refused do the reinstallation. I got a quote & sent it, it was 450.00, he submitted it. I got an email saying that Pella had agreed to 1/2 the cost. I still felt that due to all the issue I've had with this project I wanted to pursue the full reimbursement so I emailed Servce as such on 4/10 but he did not respond. I called Pella customer service & shared this story. She put me on hold while she discussed with her manager & called Servic to discuss. She returned she said that Pella Corporate will only ever cover 50% & that the franchisee would have to cover the other 50% at their discretion. Yet service led me She said Service was going to call me but they never did. So, what I see from my perspective is that I have done absolutely nothing wrong but am being stuck with 1/2 the bill to remove & replace a unit at my expense that arrived defective. I contacted socialmedia@pella.com 2X before posting this review to avoid having to put yet another 1 star review. They never responded. Pella of Boylston & Pella of Springfield I discovered are both owned by same person and share the same email address to respond to reveiws

Unethical behavior of the staff from sales to installation supported by crude manager. Gave them…read more20k business. They pushed prices after negotiations, got the contract signed in cheeky manner with higher amount than what was agreed with the sales staff and approved by MassSave. No change order produced -- sent a letter stating that I should get the inspection from the Town whereas they were the contractor and Pella holds responsibility for any liability as per Mass Law and get their work cleared from the Town. Finally, the letterhead sent by installation department had a phone number 413-739-9239 which has already been disconnected. Highly unprofessional culture deeply rooted in lower level sales staff, installation staff and management. Here is the kicker -- installation team arrived at 8 am on the day of installation without informing the timing (despite a reminder I sent and asked for the time to kickoff) that disturbed the tenants and finally left black nails bare on the window frames. I will strongly recommend to find another vendor who has ok product but good service rather than going for good product and slimy staff to deal with. I am considering a legal action and report to BBB.