My daughter brought her dog in to colonial Terrace Sunday they charged her 155.00 for a office call…read morethen told her blood work would be another 600.00 plus any treatment fees. She left crying with her sick dog. Monday was a holiday so Tuesday she took the dog to another vet they admitted her to the hospital 3 day of fluids and Friday she passed away. This dog was only 6 years old! I would also like to add that her total bill wasn't much more then the 600.00 colonial was going to charge for blood work. SO MUCH FOR A CARRING HOSPTIAL!

They have a communication problem with the front to the back. I called Friday for meds and I came…read morein Sunday and they were not pulled. Not the first time. They were busy Friday and short. Not my problem, and the young lady said to me I got them now. That's not the point apologized a few times and said we'll I was not here. They need better different or more training on phone calls coming in and messages getting taken care of?

A friend of mine referred me to this vet. I can tell you from the minute I walked into the…read moreDyersville location for my dogs appointments I knew I was at the best place. I can't begin to tell you how fantastic the Vets, and all the staff were to my dogs and I. You can tell that these people care about your dogs. Even though I was just in the area temporarily, the Vet caught a kidney issue in my senior ShihTzu. It doesn't matter that she is 15. It wasn't something that should wait till I was back at my usual vet. Honestly. Even though it's a small drive to Dyersville it was worth it. This Vet didn't try and take advantage by making the services for senior dogs so expensive you can't afford them. Again, if you want affordable Vet care that is excellent this is the place. Everyone that works here is wonderful.

We have been patients of Dr. Tim Sprank and his staff at Tri Vet in Farley for over 6 years. We…read morehave a 6 year old Scottie and he's had one serious health issue after another. We've lived in several locations and never EVER have we had such compassionate, progressive, helpful, loving, care than we've had with Dr. Sprank and his staff. They return every phone call and email within minutes. They are up to date on the most current treatments for animals large and small. All of his assistants, front desk staff and the other doctors are amazing. It never matters how busy they are, they make you feel like your animal is the only one in the building. Dr. Tim will call me after hours to see how our little guy is doing. Tri Vet in Farley is phenomenal and you'll never find a better vet office!!

DISGUSTING! Plenty of other vets to see. That's that will answer your questions without terminating…read moreyour relationship because you Ask for a simple result. As a paying customer expect nothing less. Certainly not being hung up on.

The veterinary staff at Ped Med provides exceptional compassionate care. They understand the close…read morerelationship people have with their pets. Not only are the animals treated with kindness, the owners are also treated as "part of the Pet Med family"! I wouldn't take my animals anywhere else!!

Exceptional care, compassion, and kindness when we needed it most…read moreMy husband and I were vacationing in Galena, Illinois, with our two small dogs when we noticed that our 14-year-old Yorkiepoo was having a difficult time walking. Since we had been traveling and driving from Texas, we initially thought he might simply have a hitch in his giddy-up. But being a senior myself, I felt he needed to be seen sooner rather than later. I called Veterinary Associates of Galena around 4:15 p.m. and explained what was going on. They closed at 5:00, but without hesitation, they told us to bring him in. When we arrived, they took us back almost immediately and began examining him. They did blood work and even contacted our veterinarian back home in Texas to obtain his medical records and make sure they had everything they needed to properly evaluate him. Thankfully, his blood work came back perfect. They prescribed medication, and we were back at our hotel by about 5:30. The next morning, he was only so-so and was acting a little funny. I called Veterinary Associates again, and they were able to get us an appointment within a couple of hours. As he seemed to be feeling a little better, I ultimately decided to cancel the appointment. They told me that if anything changed, they didn't have another opening until the following morning, but they would do what they could. Unfortunately, by about 4:00 that afternoon, he had taken a major turn for the worse. I told my husband, "We need to go to the vet," and we didn't even call ahead. When we arrived, they immediately knew something was wrong and rushed us to the back -- and this was on a busy Friday with a full waiting room. They examined him extremely thoroughly and then sat down with us and counseled us through what was happening. Sadly, we were faced with the most heartbreaking decision a pet parent can ever make. What meant so much to us was that we never once felt rushed, dismissed, or like we were imposing on them, even though they were incredibly busy. Every veterinarian, veterinary technician, and staff member treated our precious boy with such compassion and dignity. And I especially want to mention the wonderful girls at the front desk. They were every bit as compassionate and caring as the medical staff. Because everything happened so quickly, I was having a very difficult time trying to figure out how we were going to get his paw prints back to Texas. One of the women at the front desk told me she would personally pay for the postage. Since it was the middle of summer and she was concerned the prints might melt during the trip, she even offered to take them home and "bake" them herself so they would be safe to make the journey home. That small act of kindness meant more to me than she could possibly know. Losing a beloved pet is heartbreaking under any circumstances, but having it happen while you are hundreds of miles from home makes it even harder. Veterinary Associates of Galena gave our little guy the care, attention, and dignity he deserved, and they gave my husband and me compassion when we were at our most vulnerable. We cannot thank the entire team enough for everything they did for our fur baby and for us. We may have been from Texas and only in Galena on vacation, but they treated us like we had been their clients for years. If you are looking for a veterinary practice in the Galena area, I would wholeheartedly recommend Veterinary Associates. Five stars doesn't seem like nearly enough.

Outstanding doctors, outstanding staff! Melanie couldn't be more kind, helpful and professional!…read more All the doctors are amazing but Dr Ryan is the best vet I've ever come across.

Love this company. I…read morerecently adopted a Dobe who is 13 months old and a handful. Wonderful breed, but full of energy when young. I just spent $3,000 on professional training with someone in San Francisco with hardly any result. I searched and found That's My Dog and within 1 week I had done more than I ever thought I could do. Their DVD's are full of information that gets results immediately. TMD website has great videos as well. YouTube channel has more extensive training. I was able to get my girl to be off-leash in a national dog park within 1 week with perfect recall. Obedience training is a snap, learning new tasks at the rate of 2 per week. Highly recommended!

Had our family dog board here in the day time while we were out skiing for the day. We were nervous…read moredue to our dog being reactive towards other dogs but they offer a solo stay away from other dogs as an option. We had updates throughout the day with photos and a report card at the end of the day. It really brought us peace of mind because our pup can be very anxious. We loved the photos especially and all the activities they offered for his stay. Highly reccomend and we will for sure use them again in the future. Koda says thanks!

Our dog loves Angelic Paws so we love Angelic Paws. We take him for doggie day care 2 times a week…read morebecause he's an "only dog" and we want him to be able to play with other dogs. Activities are varied every day. We get pictures sent to us 2x a day and we get a "report card" each day. This past week we boarded him for a couple of nights and that was also an excellent experience for Rocky and for us. Once again we got pictures so we knew he was having a lot of fun and being well cared for. The key to the success of Angelic Paws is the owner, Kristin. You can tell that she loves the dogs and she is so good with them. Angelic Paws is a great addition to Galena!

Have on occasion, boarded our 4(+) yr. old boxer Rosie here when we needed to be away anywhere from…read morea day overnight to a week when traveling. Rosie loves being here and will pull hard to get into the front door. Never had any issues and am confident in the care Gail and Dave's team provides.

Gail and her staff always do a fantastic job with our dogs. We use to live nearby but moved away…read moreand we still drive 2.5 hours for her to groom the puppies.

We just rescued our senior dog from here. They wouldn't return calls or pick up the phone but they…read moreare very busy, so we went in instead and found our perfect dog! Rooms were clean and the lady who brought us our dog for viewing was very knowledgeable and sweet!

We got our dog here and the staff is extremely friendly. Our dog is in great shape. It seems to be…read morepretty clean and all of the volunteers are really nice and the animal seem happy.