Actually called me back, I called 8 other places. Chris, the driver, called me back quickly, and…read moreimmediately helped me arrange a time and gave a reasonable price. He was courteous and humorous and knew his job and did it quickly and safely. I appreciated his personality and humor, and willingness to help me out in a difficult situation. That's customer service, a rarity today it seems.

El Cheapo is mucho bueno! I traveled to New York to take care of my dad's affairs and needed to…read moretow a vehicle. They set up an appointment between 2:30-3:00. I received a text at 2:45 telling me he was on his way. He arrived, loaded the motorcycle and delivered it as promised. I found him to be very personable and I was comfortable with his professionalism. I enjoyed my time with him and would hire them again if needed.

Great service fast and reliable, shane is an honest guy and will take care of any tow needs that…read moreyou may have. Highly recommended!!!!

From the owner: If you are in the Olcott, NY; Wilson, NY; Middleport, NY; Gasport, NY; Lockport, NY; or Sanborn, NY…read moreareas and find yourself in need of roadside assistance, give us a call today. Our professionals are available 24/7, so no matter what time of day you need our assistance, well be able to help get a tow truck to you so you can get back on the road and to your destination sooner.For roadside and towing services we kindly request full payment through phone by card between the hours of 9 PM and 7 AM for complete roadside and towing services.We use Towbook Towing Software for all service calls. We take images before and after towing, tire changes, jump starts and other services to ensure that all vehicles are handled correctly and returned to you in the same condition that we received them.

Jordan was great, greeted me with a handshake and a smile and introduced himself. took care of my…read moreissue quickly and was very polite and easy to talk to.

I had to move a few years back this guy was supposedly a friend of my wife's and went to school…read moretogether. He said he would be willing to haul my GTO to a safe place till I found some place to put it. Well he was nice enough to steal all the emblems out of the car which are irreplaceable the emblem that was in the dash you cannot find the bracket to reinstall this emblem if I found one I will find you and you will know it's me. I would advise anybody to never do business with this pothead he's a bucket of s***.

Called AAA on Eclipse day when most businesses were closed. Brian from Beauman's was there in 10…read moreminutes. My battery was dead and wouldn't start even when I jumped it my a friends car. Brian started it right up. He tested the battery with some fancy equipment and determined the battery was pretty much shot. I followed him to the shop because my car requires the battery to be installed from underneath using the lift. Very happy with these guys.

I called for towing in the middle of the night, waited 2 hours only to have Cris call me back and…read moretold me to call a competitor( Dadswell) 24 hr emergency towing. He did me a favor the cost was 90.00 cheaper. But I was still upset I waited and waited. But it took 20 min for the competitor to come and I was 100% SATISFIED with DADSWELL. Towing. John was fair honest and very nice.

Prompt. Courteous and easy to work with. They made the process so easy and effortless. 10 out of 10…read morerecommend.

From the owner: A1 Towing & Auto is your go-to source for all of your towing and roadside assistance needs. Give us…read morea call today to schedule a pick up.

Horrible service... my wife asked them to call before they did any work done. They didn't call and…read moredid extra work we never asked for... then called my wife a liar that she never said to call first so we had to pay $400 in work we never asked for

DO NOT USE THIS GUY!!!!! HE IS AN ABSOLUTE CROOK!!!! If your looking to be towed 4 miles to the…read moretune of $300 well than he will be happy to do it. Oh...n ABSOLUTELY do NOT let a cop call for your tow should one show up. It's n extra charge if the cops call instead of you. Plus the fact he only accepts CASH. Hmmmmmm.....who's getting a cut???? Not you. Andddd he is ruder than rude. As someone else previously stated the price kept going up. He added a special equipment charge to the bill? For what? Correct me if I'm wrong but isn't a tow truck already special equipment. Complete jerkoff. I also will be spreading the word to NEVER NEVER use this guy cuz you'll be the one getting used.

They are the best! Honest and reliable. They did two repairs for me. The cost was very reasonable…read moreand they explained everything up front.

Wouldn't go to anyone else to fix our vehicles, hardworking, professional and honest , fair prices…read morebetter then any place else. Have recommended them to many people and will continue to do so.

Dave took my car in after I got stranded in Lockport due to my trust in a backyard mechanic. After…read moreBMW dealership told me there was a 2 week waiting list to be seen, Dave told me to have the car towed to his shop and he would do his best to get me back on the road. I had to extend my trip but Dave was very accomodating. He showed me every piece he took apart and explained everything. His price was fair and his work was excellent. I am home, happy and safe...confident that my car is properly repaired. THANK YOU.

8/4/21 I took my vehicle to Mongielo's auto repair in Lockport . I met with owner Dave and told…read morehim i needed front brakes and rotors for my Dodge Caravan. He gave me a price and i left my vehicle there and returned home. I received a phone call shortly after being home that my vehicle was finished and ready for pick up! Mongielo's had the best prices believed me i checked around, was fast, and very professional as was the mechanic who worked my vehicle. I found the shop for mechanics for all my family auto needs and tires. thanks tony