Great detail- however, they removed my toddler's car seat. It's a bitch to install. Also, the place is very small on a busy street; thankfully, one of the technicians got my car out of the lot. All in all, they did a great job on my car. You know you have a messed-up back seat when your toddler says, "Uh Oh!" I suspect there was a bushel of Goldfish crackersin the back seat! Thank you, Bison Automotive! read more

Took my vehicle here for an inspection, will definitely be back!! Not only are they professional but so pleasant! This is the auto shop to go to! Professional, trustworthy and quick! I highly recommend! read more

Been coming here since I got my first car, my family has been coming here as long as I can remember, they did the brakes on my truck and are currently mounting and balancing 4 tires. The service is well worth the price which is also pretty reasonable. read more

My cars a/c was I need of repair . From the time I called to the pick up of my car was a friendly professional experience ! Bob the owner has called twice to see if the work met my satisfaction! His staff explained what was wrong in a very satisfactory way ! I will be going back for future for maintenance! Good folks ! read more

My Equinox suv (2018) was so filthy inside with drool and dog hair (3 st. bernards) I was embarrassed to bring it in. I was told it would be taken care of. I was skeptical but Bison came through. When I picked it up the suv looked like it just came off the showroom floor. No kidding. I was elated. They are also friendly and pleasant to deal with. I definitely will be back. read more

I came here for an inspection. They failed me and quoted me at $1800 in repairs in order to pass, they then quoted me an additional $1500 minimum repair for my AC unit. I left, went elsewhere, passed for $400 in repairs and all they needed to do was put fluid in my AC. Four months later, AC still works great and everything is just fine. How on Earth were they coming up with those prices? When I kindly said that I couldn't afford it and would be picking it up, the guy had attitude with me. read more

Would not recommend this repair shop because they manipulate billing to benefit them and vehicles are not safe here. When you pick up your car, your keys may be left unattended on the front desk for anyone to steal. Do not go here for a repair estimate as they will charge $70 minimum calling it " well.. a half hour of labor plus a little diagnostics." Their rates read: Labor $105.95 and Diagnostics $129.95. They either do not understand how to bill properly or are swindling money off people. Either are not okay. read more

I have used Bison Automotive for the following services: Oil changes New Alternator Transmission Flush New tires (On my second set of tires from Bison) Windshield Wiper Fluid Dispenser I have been using Bison Automotive for almost 2 years now. I wholeheartedly trust the owner (Bob) and his staff. The staff is competent and honest. No work has ever been done on my car without a consult from Bob. I honestly will never take my car anywhere else as long as they are in business. Bob and his staff recently changed all my tires and replaced them with All Season Tires. It was a hefty penny, but I did receive a $25 gift certificate on my next service with them to include a $60 dollar gift card. Can't beat that. Just be careful when you go to the establishment with parking. The gas station next door does not like it when you park in their parking lot. The parking lot in the establishment is VERY tight and few in between. read more

I brought my car in before close, and heard back early the next day about my car. They told me the total and explained what was wrong (needed a new exhaust) and it was fixed within 4 hours. When I went to pick up my car they remembered who I was and it was nice and easy! Highly recommend and will return again! read more

I've been taking my 2003 Olds Alero to Bison for a while. I am always greeted with respect and my car is treated with optimal care. Bob and his technicians are appreciated by me. read more

My husband went to this business for help due to him being locked out of his car. All he wanted was to use the phone and the owner was very nasty and cocky to him. The owner wouldn't let my husband hold the phone to make the call himself and kept turning around so my husband could see his GUN on his hip. From this one bad experience I would never give this man business. read more

Priced new radiator + labor at $440, stating no room for a better price. Every other place I called quoted anywhere from $220 to $250 including labor. 2 stars for coffee in the waiting area. read more

FYI - this place charged $56 just to look at our vehicle for two minutes which they don't disclose to you until after they look at it, so you have no choice. Shady operation. My husband took our Jeep here to get a quote and he already knew what was wrong with it because he's a mechanic, but not comfortable doing the job himself. He quoted $1100.00 for a radiator. Umm, no thanks we'll pass. read more

The work is fantastic and the prices are reasonable. This has to be the best repair facility in WNY. Bob is upfront on all the work that needs to be done and gets your approval before moving forward. I highly recommend this place. read more

Woke up to a flat tire and realized my jack was missing. Bison came out within 10 mins, found a screw in the tire and plugged it on site. I was on the road within half hour of calling AAA. read more

It wasn't about working with my budget it was more so about being honest. If you did a diagnostic you would know the head gasket blew and you had prior knowledge because I told you the radiator was replace because the car was overheating you also saw receipts left in the vehicle. You never told me the head gasket blew when I towed it to the dealership that is when I found out you ripped mYou are very dishonest and unprofessional but this matter is no longer in my hands I answer to a higher and trust me he will deal with people like you. To respond and give an update. Of course the victimizer blames the victim. The car didn't start after you replaced the spark plugs and how you had no knowledge when you was shown paperwork fr pepboy stating the radiator was replaced a couple days prior to being towed to you? Like I said take your car there at your own risk, don't say I haven't warned you. As you can see all they do is shift blame and don't take responsibility. read more

These guys are genuinely good mechanics who are not out to get as much of your money as possible. They truly care about you as a customer and are looking out for your best interest. I can't recommend them enough. read more

Would never take my car to any other shop. I'm shocked about the negative posts because this is the only place I've been to where I feel I'm being presented with honesty and absolutely fair pricing. I always call around or ask my uncle who knows a great deal about anything related to cars and any pricing I've been told to expect has been right on. read more

Just no. He talked to us like we were terrible people trying to get away with something. No, just inexperienced vehicle owners. Then he tried giving us life lessons about perspective while helping whom appeared to be a local old alcoholic woman sort through and read her mail and inform her about insurance scams when she came barreling in during the middle of our service interaction. Pretty sure he made the issue on my vehicle worse than it was when I brought it there. Totally garbage. read more

I needed a reliable place to look at my wheels after hitting a curb. The staff was really nice, offer a lot of services, and I was in and out in less than an hour. The front employee was nice and down-to-earth. I would go back again for further service. read more

they did a great job on my car but man was it expensive. Labor is $95/hour or something ridiculous like that.

Thanks for helping out a visiting tourist Being away from home can make it difficult to find not only a good mechanic but a great one at that Very courteous and extremely helpful This is your go to mechanic while in Buffalo read more

My experience with Bison Automotive was nothing but the best. The gentleman I dealt with, Bob, was thoroughly friendly, professional, and honest. He saved me hundreds of dollars on an expensive part I needed and was very accommodating. I will undoubtedly continue to service my vehicle at Bison Automotive and I'd highly recommend them to anyone looking for a trustworthy and competent mechanic. read more

I had some work done on my truck at the beginning of the year. I was told when I drop my truck off after taxes and labor my bill will be $305 and I said ok. First of all they kept my truck for 4 days when when it was supposed to be only a hour job and when I finally got my truck back it was $705 never again.(but) they did a great job I will give them that but just very very very expensive read more

Bison Automotive & Detail - Auto Detailing Near Me - Buffalo, New York

I would definitely not recommend this repair shop. Bob, the owner, was extremely rude and hung up on me over the phone when we were speaking about my car. I was charged $180 to only have my car looked at with no repairs even done to it. They were looking to charge me $500 to fix my car when I got it done at a different auto body shop for $230. They will rip you off and I will not be going back. read more

I took my car here after having what I believed to be a minor issue. Turned out there was a leek in my radiator and a leek in the transmission. Some $1300 to fix. I said no thank you and decided to purchase a new vehicle instead. I dropped it off just expecting to receive an estimate for repairs. I was charged $90 to tell me what was wrong with my car. Not to happy about that. I have no way of knowing if the issues were accurate so I'm giving them the benefit of doubt with that part of this. I'm simply Not happy with being charged $90 without telling me that there was a fee to determine the issue. I didn't receive a phone call or anything seeking permission, just a bill when I called in. I'll be looking elsewhere to service my vehicle next time. read more

Went in for my inspection the other day, I was dreading getting it done and nervous I might not pass. It was my first time at Bison, as soon as I pulled in I was given great service. Filled out my paperwork and not even 2 minutes later my car was taken back. Spent a short amount of time in the waiting room before my car was brought back. Passed the inspection! They let me know I should just change my wipers soon. I told them I had a set but didn't know how to put them on and they offered to put them on for me on the spot. The crew was friendly and knowledgeable and I will definitely be back! read more

I went to this place with an old car that I had about three or four times in 2010 and 2011 with a complaint of the same rattle around the right front. They fixed the tie rod and just about anything but the shocks and years later I realized that I had a broken shock, stupid me, but I'm not understanding why they didn't fix it. They should have easily seen what it was. read more

Bison WAY overcharges their customers. Bob wouldn't even cut us a deal or give us a free oil change after we spent a lot of money at his shop in the past 6 months. I do not recommend Bison because you can find a better priced shop elsewhere! read more