I need just phone service in a nursing home for my mother…read moreHaving a wired phone near her is important, as navigating a cell phone has become difficult. They get lost, turned off, and the charger gets lost. I was shocked to find the price to be $43 / month for just phone service. That seems very high, unlimited phone calls on her cell are only $17 / month. Is there a better provided in South Ft. Wayne IN?

Complete garbage customer service, just like everyone else says…read more Of course connections drop, but it's the people that answer the phone on the company-side that determine whether or not someone remains a customer or not. Not to mention they installed my ONN box across the street from my house, on a telephone pole, in a way that made it protrude into the street. Vehicles would often sideswipe it and knock out my connection for WEEKS until a repair rep could get out. And they still billed me like I had internet the full month, despite the fact that I lost money since I work from home.

I am originally from Miami, Florida, and I moved to Van Wert, OH back in January due to getting a…read morenew job. I was completely unfamiliar with the area and I was very surprised to find out my cable company/internet service provider Comcast/Xfinity did not service the area. I have had many problems over the years with Comcast, including one on my way out of Miami which I will detail in a later review, but I did like the product they provided. I did not know what companies serviced the area so I called AT&T and found out that although they did not have their service their either, Directv, one of their subsidiaries did. I wasn't thrilled about going to satellite but I said well when in Rome, do as the Romans do. I signed up with a package with them. I also wanted internet, phone and security and they said I needed to work with a different company they are affiliated with in the area: Centurylink. I got a package and I was told they would be at my home on a certain day after my move. Thus began a comedy of errors that made me terminate my contract with both companies. During this time both: 1) put down the wrong dates to start service. 2) create a work order to repair my existing service, when it wasn't even installed in the first place. I was actually told by the repairman who was mistakenly sent to my house that he doesn't know how this could have been screwed up this bad! 3) getting my order wrong I had to make so many phone calls, including in the middle of a work conference I was attending! Every time my mother called me to say hey we have another problem with the cable/internet companies I wanted to jot my head against the wall in frustration. I was losing my patience and then one call again during the conference, my mother said that the installer for the internet service said that we would have ridiculously slow speed because they relied on DSL for service in my area and we were really far away from the downtown area where if we watched YouTube on one computer no other computer could use the internet! Wait!? What!? I was already unhappy with switching to satellite for tv but DSL? What am I back in the 90s? I can't use this, I work from home occasionally and so does my brother... this can't work! I wasn't told anything about this. I stopped the installation and canceled. Thankfully since service wasn't set up I didn't break the contract, it just never happened. Yeah no thanks!

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I had a one year contract after 9 months into that contract they raised my bill There excuse was…read morebecause we didn't have a 2 year contract which makes no sense. Needless to say that's breaking the one year contract we had very dishonest. I will finish my contract with 3 months to go then I'm done they can have theire stuff back the quality is bad during storms the value? You must be kidding. Theire kind of crooked. I mean why have a contract with a business that doesn't honor it