This facility has very caring staff members that treat you like you are a loved family member. They…read moreprovide you with exactly what you need to be as comfortable as possible in your time of healing and they attend to you without making you wait and the place is very clean and safe and beautiful!

Where do I start! Some of the most unprofessional staff I have ever dealt with,Jeff mocked me and…read moremade fun of me while he thought I was on hold bc I was asking how my boyfriend was after having to be taken to the hospital bc they were not equipped to care for someone detoxing. His medicines given were not being recorded. His blood pressure was not being recorded. There was actual patients in the class teaching classes classes were being canceled daily. A particular staff member named Aubrey witnessed a fraternization relationship between to patients and there was no penalties that happened. November 28, 2024.

Been going to Dr Ferguson for over 20 years This is a five star doctors office. From the time you…read morewalk in Cynthea front office manager is awesome. Then get your day made by being checked in by nurse Destiny and others. Dr Ferguson is one of the most Awesome, greatest guys I've ever met. The team of Doctor and nurses here are always super kind, welcoming and a very safe feeling environment. I recommend Dr Ferguson and his awesome team to anyone. 100% five star operation here

Not sure what the doctor is like but one of the office personnel was the rudest, most unhelpful and…read morecondescending person I've ever talked to. Never will I go to this doctor because of this gal. Many other doctors out there to pick from.

There are both good and bad medical professionals at this facility. The key is to find a decent…read morecase manager who will find you a good PCP. That helped me a lot. I had some decent therapists. Until I decided to accept a therapist who was conservative. This woman not only told me to "pull myself up by my bootstraps" (I can get that kind of opinion out there in the real world). It does not help people, IMO. This same therapist also convinced me to participate in her group therapy. Well, it turns out, that the therapists were offered a $1,000 per month bonus from Bayless if they had so many billable hours. Boy, did I feel like a number in her $12,000 per year bonus. How do I know this? The therapist told us in the group therapy! She thought an awful lot of herself. How do I know this? She told us! Also, when I was designated SMI, Bayless dropped me. This Integrated Clinic does not accept SMI patients. Doesn't the whole idea of integrated care, include mental health?

I would like to recognize Mark's credibility and professionalism at Bayless…read more He is the one who recognized my TBI instantaneously. I recall looking at him like he is a medical genius. TBI patients tend to downplay symptoms due to previous trauma. If you have a TBI history, or PTSD, amongst other issues, please do not hesitate to book an appointment with him - Mark can help you. With brain trauma, arriving to appointments prepared, retaining the information without an interpreter, and comprehending what they are trying to explain to me in live time is difficult. I struggle daily as to why my progress in the health field takes longer. His extensive medical experience in the trauma field and mental health background outshines providers who may be unfamiliar with TBIs. Although they may appear "invisible," the impact on a patient can go unnoticed. I feel Mark Williams deserves acknowledgment that treating a TBI patient takes hands-on experience and expertise, patience, and dedication which he holds. Thank you so much!:)

I have been taking pain medication for arthritis in my knees for over 10 years.I was so grateful…read morethe day I found Dr. Reader. He, along with his lovely wife Helen and sweet sweet Barbara have completely changed my life. I was a prisoner to pain medicine and Dr. Reader and staff set me free! From the very first call with Barbara, to the hug Helen greeted me with and then the in depth consultation with Dr. Reader I knew I was in the right place. There is no judgement, just understanding. I would recommend this office to anyone!

From the owner: Our goal is to provide relief from dependency on pain medications and other drug addictions. We…read moreprovide a bridge to freedom from opiates. We offer discrete help from compassionate care givers. Our early and late hours avoid unnecessary questions at work. The process includes counseling and coping skills in addition to medication.

Been in treatment a couple of times and I can say without a shadow of a doubt that this is hands…read moredown the best treatment center for substance addiction. The staff are incredible and made the experience unforgettable and comfortable. Their approach to the underlying factors of substance abuse is second to none , with a range of integrated treatment options and counseling. Monument is a beacon of hope for those in the darkest periods of their life, a light unlike any other.

I will keep my most of my specific opinions of this place and post later...at the moment I don't…read moresuggest or recommend this place at all due to some bad communication with patients and their family members. They will use the HIPPA statement to deny you to talk to your loved ones especially if you wanted to tell them to leave the facility. They want to keep billing you... just be cautious is all

After finishing a CPR/First Aid course nearby, we talked about the importance of NARCAN. We learned…read morethat Valle Del Sol carries it in a vending machine style for free. The staff greeted me and were quick to assist. When I mentioned my request, I realized the machine was right behind me, and just like that, I was set. I've always had an Epi Pen and a few other things for the "just in case moments". Having another life-saving medication to help someone who may have overdosed is equally important!!!

I've been visiting this office for years. As of lately they have Terrible patient service. Really…read morePoor communication. Nobody is ever on the same page. You can't ever get an appointment anymore. A ton of rescheduling and lack of follow ups. May look into other providers.

I was released from jail March 13th, came to this place March 15th as soon as they opened at 4:30…read moreAM , they did my intake to get on the MAT program for Suboxone. They were efficient and it felt like they wanted me there. They also mentioned to me that there is a federal grant which pays for the medicine if you are undocumented which is a lifesaver. (They do take most insurance including AHCCCS) Awesome place they will get you on Suboxone or Methadone on the same day. Once you are on it you will have monthly meeting with counselors, and you will pick up your dose either weekly or bi-weekly. They give you a number and you go up to the desk and tell them your number and you are added to the queue which is on the TV. When your number is called you go to the window and get your dose , and off you go , it's as simple as that. Best place to go if you are looking for Medication Assisted treatment.

Poor I went in yesterday sick from Suboxone withdrawal and they threw me out at 2.00 pm so how did…read morethat help me

For the record, I left, was not kicked out. Two clients threatened patients, they questioned my…read moredisability multiple times, the house manager screamed to shut the f up, male therapists fought in the women's room. In 7 weeks they never gave me therapy notes as requested, didn't have my medication for a week, I did not meet with a therapist every week, they tried to deny my service animal and affiliated programs did the same. Illegally. Never got EMDR. Was told not to hug or text clients. Missed appointments due to mistakes in transportation. Almost no free time. And the entire program is based on AA. It is mandated if you live in their housing, not optional.

If your problem is Trauma, they are not prepared for it, if your problem is alcohol or drugs you…read moreare in the right place, but for mental health or trauma work they still have a lot to improve.