Adelman Neil H MD

1.0 (1 review)

Internal Medicine, Family Practice, Surgeons

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Tamra W.

14 years ago

TERRIBLE OFFICE STAFF My mother has been a patient of Dr. Adleman's for many years. Recently she had to have emergency surgery, which resulted in a long recovery period. Being that she is 79 yr old and widowed it was best to bring her back to Austin to stay with me while she was recovering. We contacted Dr. Aldelmans office to get her correct prescriptions before we left for Austin. We were left in the waiting room for two hours before his wife came out to let us know they were NOT going to help us with her prescription. Then we returned two days later to try to get a precription for home health for my mom while in Austin. Again a two hour wait in the office for the prescription. My mother needed blood pressure medication over the Thanksgiving weekend. I tried to call the office several times. I was told each time that someone would at least call me back. This never happened. On Monday I called the office to let them know that I needed these prescriptions. I spoke with someone claiming to be the office manager. She was EXTREMELY rude and VERY Unprofessional. Being in the healthcare field for the past 20 years I am accutely aware of poor bedisde manner. This was the worst I have ever encountered. She was insulting and disrespectiful. I find this office to be the worst example of the healthcare industry. I would never allow my mother to return to an office that showed such little concern for their patients well being The office manager ( his wife) would not let me speak and continued to imply that I was lacking in intelligence. She then told me she was not going to help me with the medications my poor mother needed and hung up on me Do not take your family members to this office, clearly they are not interested in the well being of their patients read more

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More info about Adelman Neil H MD

1100 S Beckham Ave
Tyler, TX 75701
Directions
(903) 596-3500
Call Now
Visit Website
http://www.etmc.org

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Adelman Neil H MD - internalmed - Updated July 2026

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Adelman Neil H MD