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    Adept Solutions

    5.0 (1 review)

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    3 years ago

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    Discount Dave's Carpet & Flooring

    Discount Dave's Carpet & Flooring

    (14 reviews)

    The sales associate that helped with the flooring purchase was amazing. Everything after that, not…read moreso much. Purchased and arranged delivery on Tuesday, even had an employee from the delivery team confirm details while in the store. Called on Friday to confirm time and were told we weren't on the delivery schedule. We had a receipt including a $100 delivery fee. We were told they couldn't deliver until Monday, so we offered to come pick it up and the delivery fee be reversed. The only way to get a refund was to pick up a check in the store. Deciding this was suspicious, we asked to cancel the order. After being asked to hold, they came back to let us know they would deliver that day between 4:30 and 5:30. At 5:30, we receive a call that they could not find the house because they did not have the exact address. The exact and entire address that was collected on 2 different invoices and printed on both sales slips. Cheap flooring, indeed. The sales associates, Cody, fantastic. Beyond that just know you may or may not get your flooring on time and if you want a refund on credit, it's not going to happen. ​​

    They brought the completely wrong carpet from what we ordered. Left that carpet overnight knowing…read morewe had dogs and came back the next day to install carpet we settled on. They were supposed to give us a discount since we didnt get the carpet we originally ordered. Today im told that we dont get a discount because there was stains on the carpet they left here because of the dogs and they had to throw it out. There was nothing ever agreed on or signed saying to keep dogs off the carpet. We never even asked them to leave behind white freaking carpet to begin with. We have kids and animals and shit happens. Very unprofessional company so everyone beware! The so called discount flooring is not worth the hassle. The only good thing was the installer who was very good. The fact is I never asked for the wrong carpet to be left. It should have been rolled up and taken back to the store as soon as it was made clear it was the wrong stuff. The whole experience could have been handled more professionally. Nobody would have even contacted me today to even tell me the issue if I hadn't reached out about it. Treat your customers better!

    Combs Custom Concrete

    Combs Custom Concrete

    (2 reviews)

    fantastic job turning our boring garage into a functional work of art. they were extremely easy to…read morework with and completed the job when they said they would. highly recommend if you're thinking about an epoxy floor

    They came out and measured gave us a very reasonable quote seemed very nice and professional. When…read morethey arrived to do the job they had mismeasured and the quote went up by 2000 dollars approximately. They promised they would grind the floors to make smooth when they applied the epoxy finish. They said they would be smooth after multiple confirmations with them. They did the job on a Friday and came back saturday to do the top layer. We were told to not walk on until Sunday however we did look at them from the steps and they appeared extremely textured and rough. Sunday when time was almost up we sent pictures explaining how unsatisfied with the floor as I could not even walk across in socks without snagging and no way could I mop them. They came back on Monday and put another thicker layer of top coat. We let them dry as told and looked over them it appeared very half-assed. They have streaks and heavy areas and thinner areas. There are clumps of flake they are not smooth at all. There is plastic stuck in the clear coat you cant remove and under the stairway they didn't recoat it and is as rough as originally started. Multiple times it was discussed we wanted smooth and while it was a large area abotu 1575 sq feet total, they assured. Now we cannot get a response to resolve this. They say no matter what they do we won't be happy and that is not the truth. The truth is at 9390 of our hard earned money. They boast on communication and doing the right thing but they will no longer respond and help us fix this. They are supposed to warranty the floors for 4 years and I have nothing showing this other than my estimate for the work and their website. They also did not give us a receipt. They have our cash, we have a piss poor floor that albeit is bareable is not what we were supposed to get and assured of. I would not recommend them if this is how they do business and cannot try to work with the customer to correct. I have all this documented so if anyone is thinking of it. It is not what they appear or seem to be. Bad business.

    Adept Solutions - handyman - Updated August 2026

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