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    Adept Surgical Billing Solution

    5.0 (1 review)
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    2 years ago

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    Spectrum

    Spectrum

    1.5
    (32 reviews)

    Had a great experience at the Spectrum (Orange City) store! I'm not tech savvy & had agreed to a…read moreSpectrum mobile phone plan over phone. After I mentioned "deal" I rec'd to a friend they were certain it wasn't what I thought I was getting. Went to Spectrum Mobile's office & lucked out in getting help from Khadeidre!!! She was super patient & knowledgeable & was able to answer all my questions & decipher what I really needed & then untangle all that had been done on phone. She was amazing!! Just want Spectrum to know what a great employee they have! Thx again Khadeidre!

    Spot on everyone their customer service is atrocious. They don't give a fuck because they're too…read morepowerful. My installer told me I should have the Wi-Fi eight mesh router with my level of service or I don't know these things the company does why didn't they give me the router and modem to begin with So I called customer service. They said no you have the right router I said well why did your technician tell me otherwise I think he would know so I asked for a supervisor they said oh somebody will call you back. I missed a call. They didn't even number where I could reach them back so I called Customer Service two or three more times and no supervisor was available. I eventually asked them to email me rather than call me. I emailed them. They never emailed me back. There is one blessing or one good customer service person in the store. I have her name somewhere she went above and beyond and took something off my price of my service voluntarily. Although I think that was to generate me to upgrade my services but nonetheless. When going into the store, their check-in is not ADA compliant. I had asked somebody for help. I saw another elderly gentleman who was trying to check in for 30 minutes, so I volunteered myself since staff was incompetent and capable and indifferent. That was discriminatory in violation of the ADA. I told Customer Service that their check-in is not ADA compliant. They didn't know what I meant so this is now notice to Spectrum. This is a grievance of noncompliance of discrimination and violation of the Americans with disabilities act. You need to fix this and fix this immediately as required under federal law.

    Southern States Public Adjusters

    Southern States Public Adjusters

    5.0
    (2 reviews)

    Hal was great and a wealth of knowledge! I had a water leak in my condo from my upstairs' neighbor…read moreon Thanksgiving Day. I was unable to get in contact with anyone, not even my insurance company, but Hal picked up and guided me through the complex process. He was right on que with the information he provided and I was able to get everything fixed with the proper funding, which my insurance company was not providing. I highly recommend Hal and Southern States Public Adjusters to anyone going through a homeowners or a condo/HOA insurance claim.

    "You need to call Hal at Southern States Public Adjusters. Hal will take care of everything". Those…read morewere the words my aunt repeatedly said after I called her in tears because my house flooded and I was scheduled to leave for a work trip a few hours later. As a new homeowner I was panicked and didn't know what to do. I called Hal first thing in the very early morning. Not only did he call me back right away, he was at my home within just a few short hours. Hal helped direct the water mitigation company and the plumber, asking questions I would have never even thought of. He reviewed my policy and helped me document the damage, he met my insurance adjuster for the walk through while I was on a plane headed out of state and continued to review invoices and claims every step of the way. Southern States helped me recover much more than what the insurance company initially offered and very clearly explained the breakdown of the estimates. Had my aunt not given me the number to Southern States Public Adjusters I would have never been able to complete the necessary repairs or navigate through all the jargon and paperwork. Working with Hal was like working with family. He was patient, kind, and put me at ease when I was breaking down in a panic. I am so grateful my aunt referred me and now any time I hear someone has home damage the first thing I say is "You need to call Hal at Southern States Public Adjusters. Hal will take care of everything".

    Adept Surgical Billing Solution - billingservices - Updated August 2026

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