Had a very good experience here recently when I was out shopping for a bike for my girlfriend. The…read moreguys here were very patient while we tried out many bikes, then tried some more, then tried the same ones over again. This is always important when buying a bike, and they made my girlfriend very comfortable when she was working her way through her decision. To make things a better fit, they gave her a good deal on a quick modification to the bike that was done while we waited, so she could try out the fit. Any bike purchased here comes with 2 years of tune ups for free as well as a bottle and cage - can't beat that! While it's crazy to find three bike stores within a half mile of each other, this is the only one you should visit while in New Hartford/Utica area.

I kindly asked the manager to look up a replacement lens and he wanted to charge me twice the…read moreactual amount to get it into the store .$74.00 lens and he wanted to charge me $150 ohhh and I almost forgot he was extramly smug and unpleasant the entire time I was in the at this location. DO NOT RECCOMEND THE STORE

I like Zumiez simply because it's the only place in Watertown that sells snowboarding gear. If it…read moreweren't for that I wouldn't frequent here as often. The workers in the store seem to avoid conversation with customers like we have a sickness they can catch. There isn't a huge inventory of snowboards that Zumiez has available in the store but you can have stuff shipped to the store which is pretty fast and convenient. The clothes they sell are trendy with the younger adult age group.

Update - 1/10/18 I have again called both Telephone Numbers today - 315 742-4728 and 315 742-5999…read moreand both numbers are disconnected ! So now I am going to Small Claims Court in Utica . I really just want my Son's and my skis back !

AAA Welch's is an excellent local business run by two generations of the Welch family. I was…read moreimpressed by how knowledgeable, friendly, and dedicated the shop owners were. Marty Welch serviced my vintage Huffy and got my side pull Chinese brakes working like new. This is the bike shop for you if you avoid extremely commercial or franchisee-owned companies and value a genuine, personalized experience.

I bought a stomp pad here for my snowboard. No complaints for this place. I do not snowboard or ski…read moreanymore but I recommend this place if your interested in those things. I think my dad bought my road bike here when I was a kid. I used that bike for triathlons in New York and Texas, a duathlon at Watkins glen race track, and at a bike race in Texas called the jalapeño 100. Good bikes and snowboards.

They rented me 17 year old rusted skis for $200. They also adjusted the bindings even though the…read moremanufacturer warranty on them had expired over 10 years ago.When getting my refund they were extremely unprofessional. They actually threw my card back at me When I brought them to the mountain for ski school my instructor told me that the only they were good for was to hang on a wall. Almost every single ski shop I brought them to refused to work on them because of liability I highly recommend going anywhere besides here

All the male workers I encountered were complete assholes. They acted like they were doing me a…read morefavor by answering my questions about ski boots and snowboarding bindings. The two ladies working at the front desk were really nice and helpful thought. The products being sold have a pretty big up charge too so I wouldn't bother buying anything. Only go to try the fit.

I called to see the turnaround to get skis sharpened and waxed and was advised 2 days. Made a…read morespecial trip to take in multiple pairs. I almost didn't even get the words out of my mouth and they told me they wouldn't touch them because the age of the bindings even though I bought them from them....that will be the last time. I hate to even give them a star

Such a kind owner and overall great local ski shop - super helpful and attentive -- cute outside…read moretoo!

Great little ski shop with a very kind owner. Pricing is fair and good assortment of supplies. It…read morewas $15/day of cross-country ski rental. Down side is that it is a cash only store but the service is more than worth the small inconvenience. Call ahead of time and if no one answers, leave a message and the owner gets back to you pretty quickly.

Great service. Great prices. Great selection. Staff is well versed in their products.read more

-In Jan 2025, we managed to arrive at Gore without my grandson's ski boots. The AAS Outfitters had…read moreboots that fit his 9 wide feet at a great price. They also checked the binding settings on his skis and assured that the boots fit the skis. The people in the shop and rental area were knowledgeable, helpful and easy to deal with. Our next trip north will require a couple complete rentals packages, so we'll be back to see them again.

The staff was very knowledgeable and friendly! And as a college student, they helped me navigate my…read moreoptions with respect to my budget. Extremely friendly and supportive. Would recommend to anyone.

I highly recommend this store. While most any store can sell you a jacket or helmet, this store…read morehas the staff with very in depth knowledge of skis, boots and bindings. I've had 3 pairs of boots from two different retailers in the past without success in getting a comfortable pair. They have absolutely top notch boot fitting here. If you're just bargain hunting , this may not be your place but if you're willing to pay for true expertise and a guided selection, you can't beat them.

I've been going to this bait shop for years. Now they handle snowmobiles and boats but it is still…read morethat fantastic little garage-sized bait shop I'd hit up to buy a Mepps or a Daredevil spoon when I was a kid. It was called Tanner's Tackle Too. Check them out.

Great service summer or winter will go out of there way to fit you into there scheduleread more