Had a very good experience here recently when I was out shopping for a bike for my girlfriend. The…read moreguys here were very patient while we tried out many bikes, then tried some more, then tried the same ones over again. This is always important when buying a bike, and they made my girlfriend very comfortable when she was working her way through her decision. To make things a better fit, they gave her a good deal on a quick modification to the bike that was done while we waited, so she could try out the fit. Any bike purchased here comes with 2 years of tune ups for free as well as a bottle and cage - can't beat that! While it's crazy to find three bike stores within a half mile of each other, this is the only one you should visit while in New Hartford/Utica area.

I kindly asked the manager to look up a replacement lens and he wanted to charge me twice the…read moreactual amount to get it into the store .$74.00 lens and he wanted to charge me $150 ohhh and I almost forgot he was extramly smug and unpleasant the entire time I was in the at this location. DO NOT RECCOMEND THE STORE

Great place to buy ski equipment. They are willing to spend the time necessary to educate…read morecustomers on the rational for different types of skis, boots goggles, etc. Berger's has some very knowledgable staff. Their set up is excellent and they offer great support after the sale. Prices are very fair and a good value. I have my equipment maintained there and have been very happy with my equipment's performance after being serviced.

What a great hidden treasure! Walking around Binghamton N.Y. I stumbled upon this great ski shop…read more Ski clothes, skis and lots of other accessories are for sale here. It's always snowing here and a great place to ski. Check it out! Great and reasonably priced gear.

For as long as we've been coming up to Woodstock and driven to Belleayre in the early 2000s to try…read moreand ski (skiing isn't in our cultural DNA), we've always breezed past Potter B. To us, it was just a ski shop: snow gear, goggles, jackets, repeat. But then, in late March '25, hubs spotted a large Teak patio sale sign. We both did a double-take. Curious, we rolled in one Sunday, about an hour before closing and let's just say, the surprise was real. The showroom is spotless. And that earthy teak scent lingered everywhere. The teak patio pieces were gorgeous- just priced a bit out of range. But we lucked out big time and scored a black metal patio set already rust-treated. A solid win. Service was outstanding. We spotted a floor model and liked what we saw. We'd asked if we could take it home- as long as they were willing to knock a little off the price for it being on display. They didn't blink. Deal done. What's more, we'd also asked about delivery since we're not far off and two of the guys delivered the set in a snap!

Had a fantastic experience at Potter Brothers. Kyle helped with the purchase, and Adam went above…read moreand beyond fine‑tuning my wife's ski boots after a day on the mountain. His knowledge and patience were outstanding. This is exactly the kind of service you get from a family‑run shop--and why we'll always choose them over buying online..

To start ... we had a great time snowboarding. The conditions were slushy with 45 F temps (a few…read morepeople skiing in shorts & a "wife beater" t-shirt ... really??). There are some great vertical drops. But... this is a mountain mostly for people with experience. I think it was a small family place that has grown and become more popular. The facilities and slopes haven't kept pace with that growth. -Most of the trails were ungroomed -Trails are not marked properly ... something is labeled a black diamond on the slopes, but a double-black on the map -There is one green run for kids and only 2 wide open blues -Most of the blue runs are chutes or narrow lanes -There are 2 lifts only. Crowded in the morning, not a big deal later on Lift tickets -Fairly priced -I accidentally bought tix for the wrong date (Sunday instead of the Saturday were were) and there is a $20 "rebooking fee". Seemed like an unnecessary money grab. The staff person was curt and rude. The lodge -Geared towards families that come there a lot (they get lockers) -Apres ski bar/music thing ... which kind of looked fun, just saying -Small and crowded on a Saturday -It's hard to find a table at lunch. Eventhough there are signs warning against it, people put their bags on tables to reserve them. We sat at one such table for 45 min without issue, and the older couple rudely kicked us off saying it was there, they had claimed it and were theirs. -Another 3 tables were pushed together and taken over with piles of half eaten food and a sign saying "don't touch our food". This isn't your personal freaking dining room. -One kid (12 years old?) mouthed off to a staff member (30's?) who responded to the kid "how would you like it if I punched you in the eye". IDK what the kid said and maybe they are related. who knows -2 bathrooms with long lines and the downstairs one was in desperate need of cleaning. -I got a veggie burger that was not a black bean burger as promised and instead some awful veggie patty connoction. It was ok once drowned in ketchup. -The parking terrible. It's $20 for the better lot, which is unpaved and as it got warmer turned into a river of mud. I'll be hosing off my equipment and clothes for sure. Otherwise, the 2nd parking lot filled up and people had to park a 1/2 mile down the road.

I was very skeptical about coming to ski Plattekill in December with some friends, but they assured…read moreme that it would be fun and I did enjoy it. In the Catskills, I've skied Hunter, Windham and Bellearye, each multiple times. Plattekill is the smallest among them, but surprisingly has a 1100 ft vertical drop with skiable 110 acres. The main lift is only a conventional triple chair, so it can't handle a lot of people. The only other chairlift open is the adjacent double chair. It had been fairly cold early in the ski season, so they were able to make a fair amount of snow and had more than half their trails open after Christmas. The drive up is longer than going to the other 3, about 20 min further than Belleayre, which for us was over 3 hrs from NYC. The parking lot was not too crowded when we arrived around 9:30. Even though we did not park far, the hike to the lodge was steeper than I realized and even the area around the lifts were kind of steep and treacherous while carrying gear and hiking in clunky ski boots. My days of racing down the black diamonds are long over. These days, I just like to cruise down the green and blue trails. My favorite trail (and aptly named) has to be Shredded Mozzarella, a blue intermediate trail with undulating terrain and mostly groomed snow. My son really liked the blue trails here. The lodge is very crowded with most families squatting on the tables with their gear. We broke for lunch and were able to find an unoccupied table after a while. The food is typical ski lodge fare of chicken fingers, burgers, hot dogs & fries. I did get some hot chicken noodle soup though.

The best boot fitters this side of the Rockies! It's…read moreheartwarming that Kieth's legacy lives on through his son and his very capable staff of boot fitters. The last set of boots I bought from The Pro ski and Ride was professionally fitted by Kieth more years ago than I like to admit. I realized that the time was now to purchase probably my last set of boots as I am 75 years old skier. Yesterday, I made an appointment to purchase and fit new boots, and Mary helped me choose the boot that was right for me. She guided me through all my options and we decided on Dalbello's with a wrap around lining. She took as much time as she needed to make sure the boots were perfect for my feet. After she custom fit the boot, I have to say they are the most comfortable boot I have ever owned. She was trained by Kieth and he would be so proud of her skills. Need new ski boots? Tough feet to fit? Want an incredible selection of boots to choose from? Then The Pro is the place you need to go!

After visiting a couple of local shops around Catskill we decided to come here after my brother in…read morelaw (a local) told us about this shop! Gionani helped me choose new skis, boots, and poles! After having kids and taking a 5 year break from skiing my stuff was just outdated. Giovani was knowledgeable and super patient! I wanted the perfect fit for boots and didn't have much knowledge on what skis I was looking for. They also had a great range of boots and sis to choose from. Give this place I try - I highly recommend it!

John the owner has a welcoming attitude and very polite the staff was extremely knowledgeable and…read morehelpful for beginners and they are FDNY friendly

Sweet shop with a good selection of what you need for the slopes. Helpful staff and knowledgeable…read more Service is pretty quick, depending on what's needed. Prices are lower than shops at the resorts, including rentals.

I bought a stomp pad here for my snowboard. No complaints for this place. I do not snowboard or ski…read moreanymore but I recommend this place if your interested in those things. I think my dad bought my road bike here when I was a kid. I used that bike for triathlons in New York and Texas, a duathlon at Watkins glen race track, and at a bike race in Texas called the jalapeño 100. Good bikes and snowboards.

They rented me 17 year old rusted skis for $200. They also adjusted the bindings even though the…read moremanufacturer warranty on them had expired over 10 years ago.When getting my refund they were extremely unprofessional. They actually threw my card back at me When I brought them to the mountain for ski school my instructor told me that the only they were good for was to hang on a wall. Almost every single ski shop I brought them to refused to work on them because of liability I highly recommend going anywhere besides here

It seems that tourists dont come to Boonville, NY. Every place we went we were the only tourists…read more Anyways we rented snowmobiles from John for 2 days. Unfortunately he does not have any automatic start switch snowmobiles and we 4 girls had a hard time starting the machine. You had to pull the lever to start. John came to save us when my snowmobile got stuck in snow and the engine died. On the second morning John came to start the machine for us. We were very thankful for his kindness. John is very funny. If you are man, there is no issue but if it is going to be a group of girls, i recommend that you find a snowmobile with start switch.