Very happy with the service for my watch band repair. I was helped immediately, expertly and for a…read morevery reasonable price. Loved the shop area - especially the pets! Great work!

From the owner: Custom Jewelry and Repair Watch Batteries!…read moreGems, Diamonds, Turquoise! I buy gold at 65% of NY Spot price. I do Old School jewelry repair, custom goldsmithing and silversmithing from my studio in Montrose, from Turquoise to Diamonds! New, Antique, Catalog sales, restore, repair, revamp, rebuild. Extensive resume. I replace watch batteries and adjust watch bands. Everyone who walks in my door deserves to be welcomed like an old friend! My custom work is creative, unique, and sure to please. 25 years experience, 7 years in Montrose. Formerly of Adjeweelation and Mother Earth, now independent. BFA in Metal Design, UW Seattle.1992

My fiance and I picked out an engagement ring to reflect our love of the San Juan mountains and who…read morebetter to have it designed by than Ouray Silversmiths? Unfortunately, after only a couple of weeks of wearing it the layers of 14k gold started separating and falling apart. Ouray Silversmiths asked us to send the ring back and took full responsibility for the failures of the ring but refuse to give us a refund. They now have the flawed ring and over $1500 from us while they hide behind the excuse of "no refunds for custom work" - even if the work results in a ring that isn't fit for purpose and left lacerations on my fiance's finger. Update - the jewelers "reasonable measures" at resolving this were to 'fix' the ring after we'd asked for a refund and then try and bully us into taking it back, which given the pictures they shared (see below) to prove that it was fixed, they didn't even do correctly - not really reasonable for a engagement ring that should last a lifetime and didn't even make it a month. Over a year later and still no resolution - although the owner and his friends do spend plenty of time trying to silence any negative reviews of this business - this review probably won't last long!

My fiance and I picked out an engagement ring to reflect our love of the San Juan mountains and who…read morebetter to have it designed by than Ouray Silversmiths? Unfortunately, after only a couple of weeks of wearing it the layers of 14k gold started separating and falling apart. Ouray Silversmiths asked us to send the ring back and took full responsibility for the failures of the ring but refuse to give us a refund. They now have the flawed ring and over $1500 from us while they hide behind the excuse of "no refunds for custom work" - even if the work results in a ring that isn't fit for purpose and left lacerations on my fiance's finger. Update - the jewelers "reasonable measures" at resolving this were to 'fix' the ring after we'd asked for a refund and then try and bully us into taking it back, which given the pictures they shared (see below) to prove that it was fixed, they didn't even do correctly - not really reasonable for a engagement ring that should last a lifetime and didn't even make it a month. Over a year later and still no resolution - although the owner and his friends do spend plenty of time trying to silence any negative reviews of this business - this review probably won't last long!

I've been unable to wear my ring for years because of an accident I was in. The ring never fit…read moreafter it. I've been to so many places that wouldn't work on it because the size was smaller than a 4 and I needed it to be around a 6. So many times I was told to "just get a new ring". Thomas Hunn Jewelers helped me more than they know. I hope they get all green lights and their pillows are always chilled. Not only does my ring fit me again; it was also very affordable.

I just pickup my ring and they did a Excellent job of setting my diamond back into my ring .read more

Katherine designed a new setting for my grandmother's prized diamond. I showed her another ring I…read moreliked and talked a bit about what I was looking for. I had no specific image in mind. Katherine immediately sketched out one idea on a little post-it, thought another minute or so, then drew a second idea. We went with her first inspiration, and it is just a stunning ring that delights me every day. Katherine also remade one of my late mother's rings for my daughter; she kept the overall style but made subtle modifications that transformed it. No question about it: Katherine is brilliant.

I brought my watch in for a minor repair and the owner fixed the band in about 15 minutes, charging…read moreme $10 which seemed very reasonable for Aspen. She also had some cool vintage estate jewelry for sale that I might come back to look at if in need of a gift. Recommend!

One Jewelers is the real deal. If you're looking for the best service possible and quality work,…read morethis is the place. Nick and Nicole do it right here and with a smile. I highly recommend them and will be using them exclusively moving forward.

From the owner: We are a family owned and operated full-service jewelry store located in Rifle, CO. We specialize…read morein custom jewelry design, jewelry repairs, ring sizing, wedding bands, engagement rings, pendants, earrings, watch battery replacement, and stone setting. All work is done in house. We have the perfect gift for your loved one or special occasion!

Amazing customer service! Took in two separate rings that had split and each ring was fixed and are…read morebeautiful again for a very affordable price. I was able to get some other rings cleaned for free so they shine again, and they reshaped a warped ring in minutes. I will absolutely be going back there for all my jewelry repairs and recommending them to anyone who needs jewelry repair. I hope to buy something from them soon as well as they have beautiful and unique pieces.

I took in some earring studs today to have the settings adjusted. He made time to do it while I…read morewaited, which is phenomenal for a busy holiday season. His service was excellent and he then showed me many options for next year for an anniversary diamond ring I'll be purchasing. I don't think I'll need to go anywhere else! Such great, knowledgeable, and friendly service!

I work nights, and when I get home at 1am I plan for the following day. I wanted to find someone in…read moreBasalt to change my watch battery. I found a phone number for Michael Bair Jewelry and called hoping to hear a recording stating their hours, location, and if appointments were required. A man answered the phone suspiciously, "Hello?" I wondered if I had the right number since I thought it was odd that someone would answer a business phone at this time of the morning. I asked if this was Michael Bair Jewelry, and he said, "Yes." I asked if this was his cell phone, and he said "Yes." I asked about his hours, and he said he lives in a studio but could meet me nearby. He asked me what I wanted, and I said "I'm simply looking to replace my watch battery." He scoffed with irritation and said, "At 1:30 in the morning?!?" I apologized for the inconvenience and hung up. Here's a tip Michael, if you're going to use your cell phone as your business phone and don't want to be bothered in the middle of the night, then have a recording set with your business information and don't answer the phone! I will not be giving him my business. Very unprofessional. Very sketchy. I wouldn't trust him with the battery in my toothbrush.

My fiancé and I were absolutely thrilled with the customer service and quality at Samuels. Not only…read morewere they hundreds of dollars cheaper than the "big names" like Zales and Kay, but they also treated us like gold!(no pun intended) They special ordered my diamond and made my ring completely to our specifications. Zales had ordered low quality, yellow diamonds in for me to look at... And they were $200 more expensive. Samuels explained the clarity scale and what looks best as a solitaire setting. My ring is exactly what I wanted and it is all thanks to Samuels and their incredible staff. We recently went back and bought our wedding bands from them as well. They are now "our jeweler". We will be going back for ANY fine jewelry needs we may have!

Very friendly and helpful staff. Eli and Ashley are class acts and they went out of their way to…read morehelp me; even though I wasn't a customer that day. They made such a great impression on me that if I do ever decide to re-marry, I'll go out of my way to buy from these folks. Thanks again! They didn't ask me to say this, but I think they both need a raise. :-)

I sold my husbands coin collection here and he paid more than any other shop offered. My husband…read morehad started his collection when he was a LITTLE KID. I do not think that I could have been treated any better. Thanks