I'm excited and happy I found a counselor for my son. It was difficult finding a counselor because…read moreI could not get anyone to call me back. The receptionist called me back the next day and we got the appointment scheduled the same week. I was grateful because everyone I met has been easy to talk to and helpful. Our counselor is wonderful and my son has responded well to treatment. I am happy I found this counseling center.

From the owner: "The Woodlands Family Counseling Center provides mental health counseling for individuals, parents,…read moreand couples. This location has one counselor who specializes in ADHD, Tourette syndrome, and seeing parents of special needs children. Both in-office and telehealth sessions are offered. The therapist accepts some insurance plans and self-pay."

I visited Woodland Springs Mental Health inpatient for 8 nights from 4/12-20/2020. I was in the…read moreCedars Unit. Overall, I got the help I needed. I think that my doctor (Stacey Russell) and my therapist (Anthony Hopkins) along with other PCA staff (Mo, Alejandra, Rafael, Keirstin, Briauna & Terri) were GREAT. Really made the experience more tolerable for me. I got the help that I needed and was stabilized and will be starting the PHP program immediately. Unfortunately, I did have some less than great interactions with staff members that I think caused more emotional harm than good. I was among many people struggling with depression, anxiety, bipolar disorder. You name it. I witnessed some staff members (Katrina the nurse, Tina the PCA) treat patients very poorly on Saturday 4/18. Katrina is very uncompassionate and just to be frank... rude. I witnessed a 65 year old woman have a panic attack for 45 minutes because Katrina would not pull her Ativan. The staff needs to understand that some patients need their "as needed" medication at times that might not be convenient. I also witnessed Katrina let a patient with Neuropathy crawl to his room and yelled at me to "go to bed" whenever I attempted to help this patient. She was just sitting behind the counter watching him crawl. He said she laughed at him. The environment on Saturday 4/18 was not healthy for me. The worst part? Katrina was back on 4/19 to "care" for us and yelled at a patient who asked for his medication that she's "not his personal servant". I would like to see Katrina reprimanded for her actions and neglect toward these patients. She did much more harm than good on this day. I am optimistic that the partial hospitalization program can help me and I'm so sad that I had that experience on 4/18. I wish my review was great but for what happened on Saturday this place does not deserve more than 3 stars until they take care of the issue with their staff. I did file a grievance for the neglect I witnessed with my patient care advocate and I hope it is followed through.

The therapy was ok the last time I was here you will be waiting for over 5 hours for them to tell…read moreyou you can't bring but 3 things of clothes it's ridiculous rule and I literally think the staff is really rude they should accommodate ppl accordingly I take 3 showers a day I can't take 3 things of clothes I change 3 times already so wear all my clothes every day wash them that's horrible and they skipped me when I was here 1st barely have snacks they are so rude they won't even let you take a note pad with emergency numbers they won't even let you use a charger for your phone honestly the front staff sucks their policies changed and bed side matter has gone down the drain wasted 6 hours of my life for absolutely no reason they saw me come in with all my clothes they should have not wasted my tike other 2 people after me left as well so now come to this hospital should go out of v business

Beyond terrible place, they didn't care that my son was physically ill do to be pushed home while…read morethey allowed others in clinic during Covid. I begged all the way to corporate about his problems getting bad diarrhea and 103 temps. We were even forced to see infectious diseases bc the oddity of his illness. However I knew it was stress and once we found a new clinic my son was better! Part of me wonders if they actually had a hand in making him sick! After I left they leaked everyone's private information and did nothing! Later I found out how much they were doing wrong so please protect your child and don't use them!

For as many therapy clinics attended in the past 14 yrs, this one seems most knowledgable. They…read moreprovide in-home ABA therapy as well as in-clinic therapy, which is ideal since behavior plans should carry over into the home environment. Adolescent children are welcome. Many places stop at age 10. Therapy & Beyond provide a comprehensive behavior plan report, parent conferencing & training, give flexibility for you as the parent to change things that may not work with your child's plan, clear and concise in the plan to implement for maximum growth in your child's development. The staff & therapists are consistent, always positive when your child reaches a daily goal, smiling and very well trained. They provide 1:1 therapy. My child smiles every time we show up or they show up here at home. You can tell this group of therapists are passionate and care about their patients. Highly recommend.

She came to my house to take care of a matter that she said, "she was the person for the job". She…read moredid not handle this matter in any form. I've called her several times to return to actually do the job I paid her for. She makes excuses and has not returned. I've waited 3 months to see what she is going to do before posting this. Very sad!! DO NOT WAIST YOUR MONEY!!!!!

Five years ago I asked Petrene about a situation with my daughter. Petrene told me it would be…read morefive years before my daughter started looking at her own behavior and emotions, it would take that long and to just be patient. Well, Petrene was spot on -- it's five years later and my daughter has done a lot of personal growth in the last couple of years, and recently she and I have reconciled. If I hadn't had Petrene's advice, I would not have been as patient and that probably would have been detrimental to the situation. She sees right to the core of a personal situation and helps with not only the emotions, but with the communication issues and the human interactive responses. Amazing. I feel Petrene is a great counselor with second sight.