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    Adkins & Co now Topp Layer

    2.3 (3 reviews)

    Services - Adkins & Co now Topp Layer

    Copymaking services

    Printing

    Scanning

    Adkins & Co now Topp Layer Photos

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    3 years ago

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    5 years ago

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    7 years ago

    Very rude employee David. Turns away business. Would not recommend this place at all.

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    The UPS Store

    The UPS Store

    (30 reviews)

    Avoid this location. Lazy scanning cost me $100 (and management doesn't care)…read more I will never use this Lakewood location again. I went in to ship multiple packages of T-shirts to my students. The employee at the counter accidentally scanned the exact same package twice. Because of this careless mistake, one of my actual packages went onto a truck without ever being properly input into the system. When you're shipping multiple things, you trust the employees to do their jobs right--you don't sit there and audit every digit of a 18-character tracking number on the spot. Because of their error, the package was never delivered, and because there was no digital record of its true tracking number, it was impossible to track down. The worst part was the management's response. I brought the receipt back to the store and showed the owner the undeniable proof: **two identical tracking numbers printed right there on the receipt.** It was a clear, unarguable mistake on their end. Instead of taking responsibility or trying to make it right, the owner flatly refused to help. I am out $100 worth of merchandise because they wouldn't own up to a scanning error. I now actively avoid this store and make a special drive out to the Rocky River location whenever I need to use UPS. Save yourself the headache and the lost money--go somewhere else.

    Tiffany and Josh were EXTREMELY HELPFUL!!! Levi was very friendly as well. Tiffany and Josh both…read moredeserve a raise!!! They went out of their way to help us. Josh went to our vehicle to help bring in our items that were shipped as well. I am so glad I choose this location to ship from.

    Staples - Inside Staples (1 May 2021)

    Staples

    (22 reviews)

    Jefferson

    This store is mostly empty and is absolutely filthy. The floors look like they haven't been…read morecleaned in ages. Anyway, I placed a printing order on their website. I was supposed to receive a notice when the order was ready; I never did. I had to contact customer service. When I arrived to pick the order up, there were no employees at the print center. After about 15 min of looking around, an employee came to assist. He did not know what he was doing and was mumbling when he spoke. It took 30 minutes total to walk in a store and pick up an order that was already paid for. In an empty store, with no other customers in the print area. What a joke!

    Horrible customer service my order was supposed to be ready based on the quote on their website…read moredays ago so called this morning and was on hold for 30 minutes was told they aren't answering calls right now because they're so busy to call back in an hour. I called back a few hours later because I needed this product for time sensitive event tomorrow... second time I called they said they have 93 orders it's not their fault we said well you should have called to update us they said they can't but they'll work on it and hung up right away. Few hours later we call again for an update and speak to a manager to express concerns and the manager says they ran out of ink thats why its taking so long. Not only were there serious customer service issues and rudeness from the staff, the quality of the prints is horrible. I ordered glossy prints they are definitely matte. When we get there the guy says "is this you that called a million times?" (We called 3x... didn't even speak to someone the first time) we say yes. The guy says "you know you aren't the only one who wants your stuff rushed right?" Which was really rude.... Keep in mind I ordered this on my business card for my job and the order was over $100. I will never order anything from this rude ass Staples ever again!

    Adkins & Co now Topp Layer - copyshops - Updated August 2026

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