Too hard to get anything happening with limited hours. Tried to get to the shop on a day they were…read morelisted as open but they decided to close early. Maybe someone else will have better luck.

I highly recommend Marty at PCFixMe! located at 34900 Lakeshore Boulevard, Eastlake, Ohio. My…read more2-yearold HP laptop would not restart, even after following all the manufacturer's guidance from hotline. Marty at PCFixMe! answered my call, offered to fix later that same day, and when I drove up to CLE, he did troubleshooting and identified issues with motherboard. He corrected it, said it was common issue, and provided tips to prevent it (properly shutting down laptop). He also showed me how to remove back of motherboard and unplug/replug in battery, and provided me with small screwdrivers so I could do it myself if needed. Which I did when similar issues came up the next week. Twice. The solution worked temporarily, but... when my screen went black the following week, I called Marty to discuss. Since I was located an hour away, he kindly offered several options, one of which included helping me purchase a new laptop if motherboard was bad- worst case scenario. When I took the laptop to him, he did trouble shooting, laptop did not reboot, motherboard was bad and we proceeded to shop online for a replacement. He recommended a replacement, and he ordered it then and there. When it arrived a few days later at his shop, he called to tell me he noticed a scuff on the cover and also found that it did not have all he had expected in hardware, and apologized for his mistake. We discussed an alternative Lenovo laptop - also less expensive - and he purchased. When it arrived several days later, I picked it up. Marty was honest with me again and told me my old laptop eventually did reboot! I said I'd keep it as a backup, but I needed a reliable alternative for my new business. And I was back up and running within 4 business days. Marty at PCFixMe! is honest, prompt, professional, courteous and exceeds expectations! What a breath of fresh air.

TL;DR Based on their positive Amazon rating, I purchased an HP Laptop 17 computer from Techno…read moreIntelligence, who upgraded it to a 2TB boot drive and 2TB secondary drive. The computer I received came with a used, defective SSD and the drive they replaced it with after it died was a fake SSD. Too late, I discovered many of their seller reviews seem to be fake -- as many as 16 reviews by the same person on the same day, dozens of reviews by that reviewer, all 5-star. EDIT: Since I posted this review, they appear to be padding Yelp and Google Business with five-star reviews, too. After exchanging several messages, they stopped communicating with me. I wasted about 40 hours with troubleshooting the problems they created. My experience with them has been the worst in 42 years of buying and using personal computers. Details: The computer was advertised on Amazon by Techno Intelligence as having a 2TB SSD + 2TB HDD configuration. Instead, they shipped it with two 2TB SSDs, which I assumed was due to an error in the listing. An unexpected additional upgrade, I thought. A week after receiving the computer, I discovered that the substituted 2TB SSD had more than 1200 hours of prior use on it. I called the company. They apologized and claimed that their supplier must have inadvertently shipped them the used drive. They offered either to exchange it for a new one or rebate me $69.00, which they said was their cost for the drive. I had no experience installing drives in laptops, so I accepted the rebate rather than risk harming the computer or violating the warranty. They said I could keep the SSD, confirming that the Amazon listing was incorrect. They assured me the used SSD would last far longer than the 1200 hours of prior use. I took this to be a good-will gesture for charging me for a new drive but selling me a used one. I was again a satisfied customer. But not for long. Four months later, over the course of a week that included many hours of troubleshooting, the used SSD failed. They replaced the failed SSD with another 2TB SSD, which immediately failed, causing further issues and more wasted troubleshooting time. The AC adapter also failed to charge the computer during this time. I sent them the computer and AC adapter. They replaced the adapter and said there was nothing wrong with the computer. They wanted to wipe my boot drive because their technician figured the problem was with Windows, though they hadn't tested the drive or looked in the Event log -- just ran YouTube videos and opened a couple of files. I told them the errors also occurred outside Windows, at boot time, so it was not a Windows problem. They agreed to install the original drives, prior to their upgrade, so I could send it back to HP for warranty repair. Before I did that, I tested the computer with the stock drives and found that the second drive they sent me was counterfeit -- a fake, no-name Chinese drive with a real capacity of only 111GB, modified to appear to be 2TB. I even found a YouTube video showing this exact fake drive. I requested, as a way to get my computer running again with a trustworthy drive and to restore my faith in their company (which offered a two-year warranty), that they refund me the cost of a new, name-brand 2TB SSD. Instead, after more discussion, they offered me a 2TB HDD. I replied that I could not count on them to ship me a reliable, genuine, new drive after they had already sent me two bad ones and failed to identify the problem. I reiterated my request for a refund to cover the cost of a name-brand 2TB SSD. They refused, reminding me of the "good will" refund of $69. At that point, they stopped communicating with me. I've since ordered a Samsung SSD at my own expense. The whole experience has been stressful, has denied me the use of my computer, has cost me about 40 hours of wasted time troubleshooting, and I'm also out the cost of the new SSD drive.

Great experience! The staff was super helpful and knowledgeable. They helped me find exactly what I…read moreneeded without trying to upsell. Fast service, fair prices, and excellent customer support. Highly recommend!

No issues at all. Ordered a Sapphire 7900 XTX 11322-01-40G, Got an email from Jordan with a…read moretracking number, came a day earlier than expected shipped Fed Ex, and is perfect (well packed, sealed, etc as expected). No problems 1st time using them and ordering a $1000 video card. I'll be using them again in the future. Thanks!

Repeating my review from Trust Pilot as I think this company deserves it. First-time buyer from…read moreCompusource, I read reviews on multiple sites before purchasing from them. The issues that were stated didn't concern me too much based on the cost savings I would receive ($600) and they seemed like random circumstances, spread years apart. The responses from Compusource over the issues also seemed legit. I ended up buying an EPSON STC8000 printer, it was not in stock at places like Best Buy or Amazon, and if it was, it was far more than MSRP. The printer was delivered perfectly, no issues, came exactly as stated and much quicker than I expected, especially after reading other's reviews. I would buy from them again.

Very friendly, cooperative, understanding, professional, reasonable, knowledgeable, and reasonably…read morepriced!!!! I have brought my gaming PC to them twice. The first time was when I unknowingly put thermal paste underneath my CPU and ruined my motherboard. So after I purchased a new motherboard, I was still having issues with the PC. I took it back to RizTech and they were able to fix all the issues that I was having. They are amazing people, and are very tech-savvy. Not to mention it's a small business! This is all after a friend of mine recommended them to me because she has been going to them every time she has any sort of issues with her Nintendo Switch, or other devices!!! Thank you so much RizTech!!!!

I was originally willing to chalk this up as a bad experience simply because it wasn't what I…read moreexpected. The owner was willing to offer a refund for the file issue. When I returned to the shop to get my refund, I brought the laptop. The owner, the day before, had had me try to log in after offering me the refund, but I had forgotten my password and needed to try at home. However, knowing I had to download over 200GB of files from OneDrive myself, I spent 45 minutes trying to log into Microsoft across my phone and three PCs, but could not. Tech A was cool toward my presence but listened and helped me get logged in. While the refund was processing, I opened the OneDrive box and noted out loud that it was asking to upload, but I needed to download. That is when Tech B snapped at me, saying, "YOU don't get that." He meant that because I was getting a refund, he wouldn't help me. I pointed out that even for the full fee, the shop had originally sent me home with zero instructions on how to log in or download my files. Up until Tech B's words, I was going to move on. As a senior citizen, that petty comment and his angry, dismissive attitude are what I will remember about this business. A sincere apology from the owner and the technician would make this right, but so far, they have chosen not to take that path. UPDATE: I formally notified the owner via email about this incident, and he chose not to respond or address his staff's behavior apparently. I took both of my computers to Ram Online in Brunswick, where they treated me with total respect and started the OneDrive download for free in under a minute.

Been there twice. Tom knows what he's doing but the place reeks of cigarette smoke and I needed to…read morewash my hair after being there ten min. ( I didn't). He looked at a phone I brought in and charged me $10 to tell me it was dead. . The location is convenient however.

From the owner: At Little Mountain Phone & Computer Repair (LMPCR), we specialize in comprehensive repair services…read morefor smartphones, tablets, laptops, and desktops. Our skilled technicians are equipped to handle everything from cracked screens and software issues to data recovery and hardware upgrades. We pride ourselves on quick turnaround times and competitive pricing, ensuring your devices are back in your hands as soon as possible.