Awesome customer service.. Very nice selection of Jewery .. Couldn't ask for a nicer group.. read more

I'd give zero stars if I could this whole saga started April 8. It's now May 20. I brought in my engagement ring to be resized and the ring I had been wearing on that finger to get sized up. The claw settings on my engagement ring were very sharp they said it could be ground down to make it not scratch. They quoted $40 for each. And said it would be done a week later. A week later and no call. I show up oh they hadn't even looked at it they tell me to come back next week. I come back in a week both rings have been resized to the wrong size! And the prongs on the four stones on my beautiful vine and thorn engagement ring are still as sharp as ever. They say they'll fix them and it'll be no charge. At the time I was happy with that. But I now wish I'd never set foot in here. Another week both rings mostly fit the amethyst is tight but goes on my finger. However the engagement ring is still as sharp as it was. They said they did everything they could but they couldn't grind them down any further without risking the stones falling out. That made sense but was still said. I wore the rings for a few Days and notice that the prongs on the amethyst have been ground down to almost nothing! It looks like the stone could fall out at any moment. Ok I thought that makes sense they got confused I'm sure they can fix them. I foolishly walked back in this hell place. The older man was like well this is a proper setting. Wtf I don't care if you don't think there's anything wrong with it. I never asked you to change it. Fix it. They said they want me to be happy and they'll rebuild it but they insist everything possible has been done for the claw setting on the thorn ring. Another week goes by I get a call from them and they hadn't even started to fix them another employee insists there's nothing wrong with them and I said no I left pictures of what the ring used to look like I want it to look like that again. Another call yes they can file down the claw setting it is sharp. And they'll rebuild my Amethyst setting to how it looked before. Two weeks pass I just left with them. All three prongs are different ones pointy two are round one is tapered one has a curve one is crooked one doesn't touch the stone on the center. The claw settings aren't sharp any more but there were thorns on the ring that have been ground down. I just picked them up 5 mins before they closed and left but now that I'm home and they're closed I just cried. I'll go back in tomorrow to say how unhappy I am but I don't think they're capable of fixing it. read more

Easy to deal with and nice folks to boot. I love Nomos Glashütte watches and they are a factory authorized dealer. Good selection. Look forward to working with them again. read more

Adam is by far the most knowledgeable and friendliest jeweler I have ever worked with! Recently purchased two watches from him and couldn't be happier! Alders has the most amazing selection of jewelry and I haven't ever felt pressured. I've also gone for ring repairs twice now and both times they were done same day and they looked better than the day I bought them! Adam and his team are incredible and we will definitely be back! read more

Very fortunate to have such a great jewelry store so close. They're brand selection and knowledge is the best in the city. Adam is a highlight and great to do business with. read more

This is a great place to buy a watch. I went in looking for a nice watch and Adam was able to help. He knows a lot about fine mechanical watches. Adam showed me a wide variety of Swiss watches: Oris, Tudor and Rolex - they even have Grand Seiko which is hard to find in the U.S. After trying on a Rolex Air-King, I knew I had found what I was looking for. If you want a nice watch go to Adler's and ask for Adam. read more

Adler's - Jewelry Near Me - Metairie, Louisiana

If you are in the market for a nice watch, Adam is the man to see! Not only does he have the expertise to guide you in your decision, he is equally a watch enthusiast, who's product knowledge is readily apparent. Picked up the Grand Seiko "Snowflake", a remarkable watch. I wouldn't hesitate recommending Adam to friends and family. read more

Adler's - Jewelry Near Me - Metairie, Louisiana

This is an incredible place to shop for watches. Chatting with Adam was a joy and I really appreciated him taking the time to share his knowledge and enthusiasm for watches. I was pleasantly surprised to learn that they were the only Grand Seiko Salon in the area, showcasing an impressive variety of pieces. Adam showed me a Snowflake SBGA211 for the first time in-person and I was so thrilled to purchase it and take it home. I can't wait to visit the shop again. read more

I just purchased a watch from Adam and am very pleased with the service I received. He's a watch guy and very good at communicating with customers like me who live outside of the New Orleans area. Buying an expensive watch is sometimes an arduous journey, but not with Adam and the Adler's team. I'm very pleased with my recent purchase and experience and am already looking forward to buying another watch. read more

I used to love Adler's, and recently I've had nothing but problems there. I went into the store to buy 2 pairs of diamond stud earrings for my granddaughters, and was told by one of the 3 salespeople in the front of the store that the children's jewelry was in the back room. In the back room each of the 2 employees there were assisting other customers. I waited several minutes, then asked one of the three employees in the front - who were just standing around - no customers at all in the front - if he could help me. He said no, only the sales people in the back could help me. Another 5 minutes. I went back into the front and disturbed him while he was playing on his phone. Once again, no. I asked another of the front employees. She escorted me to the back, where one of the salespeople was finally free. I asked her if she could help me and she said, no, her customers left, but would be back in a few minutes. WHAT?!?! I walked a few feet away in the mall, and bought 2 pairs of diamond stud earrings from their very helpful competition. A few weeks later I brought my husbands watch - that he purchased there years ago - to have the battery changed. I was informed that it needed to be serviced and would be back in 3 weeks, and would cost $365. I agreed, left the watch, and after 3 weeks went to pick it up only to be told it wasn't there. It took 3 visits from me and several days, for them to finally find the watch. I think I've had enough. read more

I recently made a couple of purchases from Adler's Metairie store and had an extremely pleasant experience . their sales staff, in particular a lovely lady named Courtney, made my shopping experience a true delight. Please note that this store re-located from Lakeside mall to a location nearby on Veterans Blvd (adjacent to Trader Joe's) . their webpage, at last check, still references their prior location inside the Lakeside mall. read more

I've had good luck purchasing jewelry from Adler's in the past, so my fiancee and I stopped in during a trip back home to New Orleans to look for a wedding band for me. On a Saturday afternoon the store was completely empty, but the sales staff couldn't be troubled to get up to assist us. When a clerk finally responded to our request for help, she was completely uninterested in either showing us merchandise or making a sale - which she could easily have done. My sense is that the store must be suffering from the economic downturn - no customers, sparse inventory, and unmotivated sales staff - how far Adler's has fallen. read more

While on vacation, my wife and I stopped into Adler's to take a look at some watches. I had been going back and forth on buying a Rolex Explorer for many months now; it would be my first new watch purchase and I was hesitant to spend that much money. I was helped by a nice gentleman named Adam who was happy to answer all of my questions and was very knowledgeable and passionate about the brands they offered. After spending some time discussing the watch with Adam I decided to finally bite the bullet and make the purchase and I could not be any happier. They were even able to size it for me so I didn't need to risk scratching the finish by doing it myself. The watch is fantastic and I'm thrilled I stopped in (and my wife is happy I'll finally stop talking about it!). I would not hesitate to go back and buy another watch from him should I find myself in the area and ready to purchase another watch. read more

Adler's - Thanks Adam! - Jewelry Near Me - Metairie, Louisiana

Adam provides top notch customer service each time we pay him a visit. He is knowledgeable & consistently goes the extra mile for his clients. You can trust him completely for all of your jewelry needs. read more

I love Adlers ! I've gotten both jewelry and housewares from here and have been pleased with the quality. That being said the customer service is mediocre at best. It seems there are always employees shooting the breeze who appear to be annoyed when they actually have to help you with something. read more

My fiance and went to Adler's to look for wedding bands. We made a special trip there because I wanted my wedding band to match my engagement ring (which was purchased from Adler's). Sadly, I left Adler's empty-handed and confused. Our encounter with the sale's person at Adler's was bizarre. I showed her my engagement ring and informed her it was from Adler's and I was looking to find a wedding band to match it. She seemed completely disinterested in helping us and it was as if she was trying to get rid of us the entire time. When I first asked to try on a ring, she pulled it out and handed it to me. Then, she immediately handed me her card and told me to contact her when I was ready to make a purchase. (This came after I told her I was looking to purchase the ring that day.) She then took the ring from me, put it in the case, and tried to walk away. This happened at least 3-4 times. I probably would have given up after the first ring I tried on, but I had really wanted to get my ring from Adler's so I kept asking her to see rings. I have never been in a situation in which I actually wanted the sales person to try to sell me something and they wouldn't. Eventually I became so frustrated that I left and went to another local jewelry store. Also, it should be noted that the store was empty and there were other sales associates just standing around doing nothing. read more

I've been looking into my first major watch purchase, and stopped into Adler's new location, which is much nicer than their mall store I visited a few years back. Every store around the area has Rolex and that's about it, and when I say I'm not ready to buy the sales people tend to not show full interest. When I told Adam that I'm researching and want to get something cheaper than Rolex, he had no problem showing me watches from under $1000 to letting me try on and dream about the most expensive watch there. Their complete selection isn't listed online... I had no clue they now carry Oris and Seiko lines as well, probably giving them the most diverse selection around. I probably tried on a dozen watches, and Adam was happy to tell me everything he knows about them with enthusiasm. I'm still not ready to buy, yet, but I took home catalogs from a few of the brands and will be calling Adlers when I'm ready to pull the trigger. I also briefly looked at some diamonds for when I decide to go that route, and they had a decent selection of rings, but Adam made it seem like they mostly do custom since it can be completely done in a two week turn around for what he said is a good price, but I didn't really ask about those in as much depth as watches were on my mind. read more

When my wife and I were on a short vacation in New Orleans last year, we stopped into Adler's to research what would become my wife's first nice watch. The salesman, Adam, was happy to show us a nice collection of Tudors to choose from. She fell in love with the simple silver dial model, and we bought it right there. A few months ago she decided she wanted a second watch and saw the new Cartier Ronde de Solo on a bracelet. I asked Adam if they stock Cartier. They do! He told me it was in stock at the downtown location and would be happy to head over there to take the order. The next day I received the watch sized perfectly and gift wrapped. He was so easy to deal with and really knows his watches. Next up is a watch for me - the Rolex Explorer, and Adam will be my first call. Thanks Adam and Adlers! read more

Bought my wedding ring here. Great experience. Salesman treated me like a king even though my budget was limited. They have a great selection of cobalt and titanium bands. read more

Went to the mall to look for engagement rings. Lee Michaels was nice but prices were really high. Went to Zales and guy was pushy like a used car salesman. Asked him about quality of diamond he said it was "good" Went to Adler's and was well treated. Salesman was the manager. He was paitient and professional, even though we told him we were not quite ready to buy yet. He explained all the gem terms, VVS VS etc. Also introduced us to a bridal consultant in back of store where we can register for our china and crystal. Adler's is awesome. read more