I can't say enough good things about this company and their staff. I've had their security system…read morefor over 7 years and they have hooked up all of my audio systems. Nicest and most professional technicians I've ever worked with. Highly recommend!! Plus I like the local business vs national companies, where you are just a number to them.

From the owner: Security systems installation, service and monitoring. Camera systems. Fire systems. Networking…read more Gates(automated) Pool alarms

I am an out of town landlord and need a very trustworthy team. I selected Electrons In Motion…read morebecause they are a member of the local Chamber of Commerce and the company had a clean record. When I called, I worked with Steve, and he answered all of my questions and quickly coordinated with my tenant to identify and resolve the issue. Steve called me with the issues he identified once on site and an approximate quote before proceeding to fix them. All issues were resolved and verified and after the work was done, I quickly received an itemized bill and was able to pay it online easily through their payment service. I highly recommend this responsive, professional company. They proved their merit first transaction and they will be permanent part of my team.

DO NOT BUY!!! This has been a nightmare. The equipment is faulty, there's hidden fees, they will…read morenot honor their contract and will weaponize the system against you. Both cameras stopped working and I've been through 11 smoke detectors. The smoke detectors would malfunction in the middle of the night and I'd have to climb a ladder and get them down, remove the batteries, and call in the morning to get a tech out to replace them. 11 TIMES! They eventually said they changed equipment providers and wanted to charge me over $100 for a service call to replace their faulty equipment that was supposed to be replaced for free under the lifetime warranty. Since it was a breach of contract I terminated it. The rep was belligerent and yelling, and repeatedly told me he'd brick my system. A system I already paid for and was told that I now owned the equipment and could take with me should I move. This morning when my husband tried to leave for work he couldn't disarm the panel, it was functional but it wouldn't allow him to disarm, holding us hostage in our own house. He had to leave for work which set the alarm off. I ended up taking the panel off the wall and putting it in a closet because ADT made sure there was no way to turn it off and no way to log into the system. I got this system because I had a stalker, but ADT has been far worse. I was told I "qualified" for some of the equipment to be free and was then charged anyway. Then even after completely paying for the equipment and being told I owned it and it belonged to me, ADT bricked it by making it impossible to turn off the alarm because I didn't wish to continue the monitoring service, since they were in breach of contract. This has been a huge waste of time, money, and my sanity. All this in just a little over two years. After posting this review I'll be looking for any class action lawsuits I can join against ADT.

Terrible company. Their systems pieces crapped out on me and I have to get charged to have them…read morereplaced, even for them to just give me a replacement part it's a charge for them to come deliver it. How ridiculous. The parts won't last your three year contract and if you want out you have to pay. DO NOT USE THIS COMPANY.

My father is one of the most dedicated workers of this company and i love my dad…read more .

From the owner: Ivanco's sole focus is protecting people and their commercial properties. We have designed,…read moreinstalled and serviced thousands of life safety systems over the past 25 years. We provide our clients with the products and solutions required to keep occupants safe and minimize the disruption of activities.

Quality service , throughout process. Initial service, Installation, and made sure we learned our…read morenew system . Our Tech Steve did a great job

8/18/2026. Our experience with Coastal Protection Surveillance was very satisfying and rewarding…read more First, my husband and I would like to thank Mike for being patient and explicit in giving information about the type of camera system to purchase for our home. After placing the order, the date and time were set, along with an ETA. We were notified in ample time of the technician's name and picture who would be installing our camera system. On the day of installation, Steve was prompt, anticipated our expectations, and reiterated what he would be doing. Steve assessed placement for each camera and explained all the changes that needed to be made before installation. After installing the cameras and DVR, Steve viewed each camera with us and showed us how to operate the DVR. He was open to suggestions, which we appreciate. Steve is very experienced in his profession, and his expertise speaks for itself. Coastal Protection, Inc. Security System deserves a thumbs-up and a positive ten.

My wife, Peggy, and I are retired teachers, so we know all the basics of using computers ... but…read morewhen some problems arise, we're clueless how to resolve them. Unfortunately, most repair facilites want you to bring the entire computer to them, but I wanted someone who could come to our apartment and try solving the problem here without disassembling all the camera, printer, audio speaker cables, etc. I saw some very positive reviews of Emerald Coast IT -- which serves Navarre and Gulf Breeze -- so I figured I'd give them a try. We couldn't have been more pleased with Matt, who cheerfully agreed to make a housecall. He was not only extremely personable and patient with us, but very tech savvy and quickly deduced/solved the problem. We can't recommend him more highly. If you have a computer that requires the repair person to come to you, he's definitely your man.

Matt and his team did a fantastic job! They replaced the network equipment, ran cable (very…read moredifficult runs through brick walls...) and mounted/installed surveillance cameras. Matt went out of his way to make sure everything worked properly and even helped with IT equipment that was already in-place. This is a remote (to me) small business and I could not be onsite. I will definitely use Emerald IT Services again!

I must confess that I first became aware of Vivint through a cold call from them. I had looked into…read morepurchasing a home security system before but decided they were not worth the expense. I even looked into several more tekkie DIY systems, but while I love some of the technology out there, I frankly don't trust my own savvy to install it properly. I chose not to invest in a system. Sometime later, I received the call from Hayley, a charming and quite helpful sales rep for Vivint. As she thoroughly outlined the company's various options, I was, again, quite taken with the technology and possibilities for expansion. At several points I asked, quite pointedly, "what's the catch?" After each inquiry, time and again, Hayley patiently explained to me the different levels of service options and available equipment. After a verbal walk-through of my home and needs, I opted for the total automation package, though I would need additional equipment. Hayley's response was, "let me see what I can do for you." And so she did. At no extra charge, I was given an additional automatic deadbolt, an extra motion sensor, and a second key fob. These were NOT upsells; I paid nothing additional for them, and my monthly monitoring fees did not change despite the added benefits. In fact, as another bonus, the first two months of monitoring my system were waived without my even asking. Installation was scheduled, and the technician, Tyler, arrived a bit late, though not without calling me in plenty of time to let me know exactly when to expect him. He was spot on time then (early, in fact). Tyler, too, was extremely knowledgeable, helpful, and friendly (as seems to be the norm with Vivint personnel). Until I read offsite reviews, I had no idea that technicians work on commission. Tyler asked me if I'd like a sensor for my utility room door. As it's outside of the house, I really hadn't given it any thought. He was scrupulous enough to notice that I have lots of tools stored in there. Again, no extra charge, simply extra service. He left me with no unpleasant taste in my mouth from trying to upsell me from the equipment included for free. Perhaps that's because even Vivint's most basic products are cutting edge and will last a lifetime or be replaced. My only disappointment was the fact that one of my automated locks is brass while the other is nickel. Tyler assured me this wouldn't be a problem; I'd simply need to contact customer service, and they'd be happy to exchange it as he didn't have another nickel lockset in his van. All told, the installation and training (which included myself, my mother who is visiting from out of town, and my neighbor who is a keyholder) took about four hours. To me, this is NOT a drawback as many on other sites have indicated. Rather, it shows a committment to doing a job right; a job Vivint warrants for life. You can't get that level of support for a hit-and-miss DIY job. I'm certainly not going to back my own workmanship for life haha. Further, I don't trust the security and well-being of my loved ones and cherished possessions to a novice such as myself. I finally got around to contacting Vivint about changing out the brass deadbolt for nickel. This time I spoke to Danielle. True to Vivint form, Danielle was bright, knowledgeable, and extremely helpful and intuitive. As she was scheduling the return installation, I asked her about the possibility of adding an additional keyless lock to my outside utility room. I would certainly have understood if it couldn't have been done, since the contract had already been agreed on, and the outside lock was an afterthought. Danielle not only arranged to have the additional lockset installed and monitored, but she got it for me at 75% savings! Kudos! My customer service and technical experiences thus far have GROSSLY exceeded what I would expect from what I consider to be the preeminent companies. If having the option of doing it yourself is more important to you than having a highly-skilled professional perform a job he'll back for life, by all means, look elsewhere. Likewise, if that trained professional taking his time to do the job correctly to ensure the safety and security of your loved ones and cherished possessions is too inconvenient, I can certainly see the benefits of an out-of-the-box thirty-minute install DIY system. As for me and mine, we're going to stick to the state-of-the-art, cutting edge technology of Vivint. I'm very, very grateful for the peace of mind they've given me. I've already made several referrals, and will make many more. Don't overlook this outstanding technology and customer service for a couple of dollars a month. That could prove to be a much costlier mistake.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.