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    Gordon Air Conditioning

    3.1 (8 reviews)
    Closed 8:00 am - 10:00 pm

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    1 year ago

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    One Hour Air Conditioning & Heating - BBB rating

    One Hour Air Conditioning & Heating

    (64 reviews)

    Company installed a 10k$ Rheem A/C unit in the home I purchased which has a 10 yr warranty from…read moremanufacturer. Now refuses to honor warranty. According to House Bill 1203, . It requires the manufacturer's warranty for an HVAC system to automatically transfer to the new homeowner when a property is sold. Company goes on to say part is unavailable and a new unit will need to be purchased. Also a lie. I spoke to Rheem and a compatible part is available. Company is corrupt. Sells a product, but does not honor the manufacturer warranty. Do not get scammed.

    Do yourselves a favor. Don't ever use One Hour Air conditioning for your cooling systems. They have…read morenot resolved all the issues with the unit we have that is only 4 years old. I have rescue dogs and I have a seizure disorder meaning it is dangerous for me to overheat. This system is under warranty and has 6 monthly checks to make sure it is running properly. This week the system went down and several times, technicians have been out to look at it throughout the week. It needs a new compressor, they have the wrong one in stock. So they have to order another one. That means a 3 day Veterans day weekend without air-conditioning when the weather is getting hotter. I called them myself and explained that they need to do something and soon. So the ball is in their court.. I waited for a call back from their manager.. the saga continues I called back after not receiving a call back as promised a few hours later and was told that the manager wasn't available or in his office but would likely respond within two days. NOT GOOD ENOUGH! It doesn't matter that the services provided under warranty, service is service.. DO BETTER ONE HOUR. My husband is also a veteran and deserves better too.

    Gordon Air Conditioning - hvac - Updated May 2026

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