In 2023 I finished building a new home in SW Michigan and I needed great, secure internet with no…read moredead spots in and around the house. Although that may seem like a simple task, if you've ever tried to DIY a solid network with consumer-grade devices, you have probably discovered the limitations and challenges. With security cameras, smart TV's, smart locking doors, smart light switches, smart landscaping lights and other devices reliant on good internet speeds / bandwidth, I was committed never seeing an "offline" or "connection error" message. I went on a mission to find a vendor who wasn't going to break the bank and gave all the local companies a chance. My meeting with A/V Tech Specialists was very different from all the other options that serve the area, and here's why: It became clear that Nate is honest, kind, caring, thoughtful and knowledgeable - a combination I didn't even think was possible. His pricing was very fair. Once I realized he was proficient in other areas as well, (providing and installing TV's, security systems for instance) I ended up using him for much more than simply providing a top-grade mesh network. That was over a year ago. And looking back, here's where the real value of this company came in for me. Advice: They not only consulted and installed a solid, forward-compatible network; they shared insight on which equipment they recommend installing to prevent me from having to upgrade for many many years. Support: As you might imagine, there were many questions along the way. Nate and his team were alway there to answer them. Accountability: Here's a big one. When it comes to tech, you'd be foolish to think every A/V company knows everything about all the various products. Tech is always evolving, so even if an A/V company has had past experience with a company's smart devices, things change...along with compatibility. if there was something that they arguably should have known but didn't, they owned up to it. That's not to say they were inexperienced in the areas in question. Some of the products I integrated were off the beaten path, so it stands to reason they wouldn't have had experience. Price: Considering their competition, they are very reasonable. Attention to detail: the installation of all the gear was professional, thorough, clean, properly centered / measured and there was no garbage left behind. If you have A/V needs, try them. I'm confident you will have a similar experience.

From the owner: At AVTech Specialist, we blend our deep IT roots with an unwavering passion for audio. This unique…read morecombination empowers us to deliver exceptional audio-visual experiences. We possess a distinct skillset and a vision for redefining excellence. Our expertise encompasses a wide range of technologies, including Networking, Automation, Lighting, Audio/Video systems, and low-voltage solutions. We specialize in robust IT infrastructures, captivating home theaters, and immersive golf simulators, consistently exceeding expectations.

Cannot get a response of Chris for well over a year now. False alarms and middle of the night and…read morephone calls on a regular basis from CV Technology dispatch. Every time the CV dispatch operator refers us to Chris's phone number to address the issue, but we get response, no text, nothing from him. Our understanding is he took on a large amount of ND apartment buildings and basically ghosted his residential customers. Considering contacting the Better Business Bureau. Has anyone else with this issue come up with an alternative solution or company to work with that doesn't require replacing the whole system?

I've had the unfortunate experience of living in an apartment building where our IT manager is…read moreChris of CV Technologies. He does not answer texts, phone calls, or any other forms of contact. He does not care about your network security and does little to help his clients beyond installation. When Chris finally came on property, I asked why my texts were dodged for 4 months and he rudely shrugged it off and proceeded about his business. I highly recommend looking elsewhere for your installation needs as if your system becomes faulty or needs future maintenance, Chris won't care.

Worst customer service and worst company. Very rude and hung up the phone. Even when you try to…read morereach central station no one picks up the phone. How are they monitoring any accounts. I've left several messages and no one calls back.

I have used a number of home security companies over the years and Advanced Security, LLC is by far…read morethe worst experience. I switched from a local company that was struggling to provide service after almost 6 years to Advanced Security. The intent was to self- monitor for a month or two and then switch to a monitoring service. In addition, I took it as an opportunity to replacing a panel that stopped working. Since I made the switch to Advanced Security, I decided to replace it through them, and that is where the problems began. They sent me a completely defective panel both in esthetics and function. I was eager to replace the panel and quickly realized that the electrical panel was not flush with the case, and emitted white light in the bottom corner. Even with the defect in the electrical circuit board panel, I was willing to keep it if it worked. I was able to connect to the Wi-Fi, however, the software updates would not download; rendering it inoperable. Keep in mind, any smart home owner is highly motivated to replace any security product that stops working. When I brought this to the attention of the company manager, he quickly became unhinged, and very insulting. He basically called me a liar, which left me dumbfounded. I have never been treated with such distain for attempting to return a clearly defective product. They tried to make me take a loss on the purchase and I fought them, which resulted in their cancel culture. This company represents the worst qualities in America- cancel culture. They have very toxic managers and they were quick to turn on me, making me feel unwelcome and didn't deal with any technical support issues or otherwise after being cancelled. They used the fact that I was a customer to attempt to intimidate me into taking a loss on the purchase. Bottom line, I could not recommend this company in good conscience.

If I could give 0 stars I would! Customer service is horrible! Husband was on the phone for over an…read morehour and talked to 4 different people! We tried to cancel and they kept trying to get us to keep service! In the end 5 hours later we finally were able to cancel! Still have service at our house that we will be canceling soon!

If I could give it zero stars I would. The company will not hook up their "alarm" system to the…read moreactual alarms in the home. Therefore when the system is triggered the only noise that occurs comes from the one box itself and can only be heard when in close proximity to the system box. Not only does this mean that it does not alarm you that an intruder may be in your home, but it also would in no way scare away that intruder. It is notable that their contracts for service are also very long (4 years). In short, it is the worst security system I have ever encountered and as a family we feel unsafe while using this security system.

This team is wonderful! We have worked with them for a couple years now and they are always very…read moreprofessional and knowledgeable. Looking forward to continuing working with Skytek for many years to come.

These guys are wonderful. They diagnosed the issue with my laptop for free. Ordered what was…read moreneeded. 3 days downtime only due to delivery of part...it was over weekend! They are prompt professional and super nice. So happy to see them on the Southside. Extremely convenient. Very happy that are NOT on Grape Road!

I went there for a system tuning. I have the JL fix and the tweak 88. I paid $80 an hour shop…read morerate. Three hours later ...The sound is horrible. I've contacted JL Audio to let them know. They referred me to another authorized dealer to fix my system. I called and spoke to the owner and asked for a refund. He did not corporate. So when my system is fixed and I have the documentation showing the issues that were resolved I will see them in court. I wouldn't recommend this place to anyone!!!

I didn't have a stereo installed here. I don't know how they even stay in business. i did get one…read morewith all the bells and whistles installed elsewhere for about what they wanted to charge me for just purchasing he equipment at this place. Now, it wasn't that I couldn't have afforded having one installed here, but as soon as the first guy I encountered in the store began to speak to me, he dwelt on the cost, as if surely nobody could even afford such a thing. I don't think I look poor? Not a single respectful salesman in the house.

A Hidden Gem for TCG Fans! Don't let the old reviews fool…read moreyou--this place has totally rebranded and is now an awesome spot for trading card games. Whether you're into Pokémon, Magic: The Gathering, or Yu-Gi-Oh!, they've got a solid selection of packs, singles, and accessories. The staff is friendly, knowledgeable, and clearly passionate about the TCG community. Definitely worth a visit if you're a collector or player in the area. Great to see a local shop evolve into something special!

Awesome shop! Dylan helped me get everything I needed to start with Warhammer miniatures. I've been…read morereally into the Space Marine 2 game, which is amazing, but I hadn't made the jump into the tabletop side of the hobby--it felt like a lot to take in. Fortunately, the owner was extremely knowledgeable and helpful, and he got me everything I needed to dive into a brand new hobby.

We were driving down the highway and one of your trucks literally almost ran right into us. It was…read morea lady and the truck number was 15-724. The road was narrowing and we had to merge and she ran right Up beside us not allowing us to merge with the traffic when everyone else was being kind and taking turns. She started honking her horn and was extremely rude. Then when the highway opened up she was driving crazy and very aggressive. I am sure your services may be good, but your personnel could certainly use some kindness skills!