The installation crew was excellent going well beyond expectations with good communication. One of…read morethe windows installed had big crack and was replaced a few weeks after as it had to be reordered. I appreciated that final payment was not requested until after cracked window was replaced.

Jason and crew were very approachable and polite. The window installation went smoothly and the…read moresmall repair that was included in the contract was completed without problem. They cleaned up well after themselves and made sure we knew to call with any questions. Becky, the rep I spoke with on the phone, was extremely pleasant and knowledgeable about the product. I have only good things to say about EER and would heartily recommend them to anyone who needs windows or siding.

Kyle was GREAT to work with, as a retired carpenter & journeyman electrician I think these windows…read moreetc are the best on the Market in Michiana for the money invested. Who wants to pay $127.00 per month for 10 years for 5 windows, that's $15,240 over 10 years if you don't pay them off early from another well known window company that advertises on social media. If you are considered frugal, cheap or a smart investor give Kyle the President a call now. I will give a detailed review after the windows are installed sometime in the near future. Call Kyle today, you'll be glad you did!

From the owner: The Window Source Of Michiana is the #1 Rated Window Installation Service in Michiana - serving…read moreElkhart IN, Goshen IN, Granger IN, Osceola IN, South Bend IN, Mishawaka IN, Elkhart County IN, Bremen IN, Edwardsburg MI, Niles MI & in the greater Michiana. The Window Source of Michiana believes that buying windows shouldn't be complicated. We believe in giving you the facts, without all of the hype. We sell windows for a fair price from our Bremen Store. Window Installation Service, Door Installation, Siding, Patio Door Replacement, Window Replacement, Entry Door Replacement & Door Supplier in Indiana - Michiana - serving Elkhart IN, Goshen IN, Granger IN, Osceola IN, South Bend IN, Mishawaka IN, Elkhart County IN, Bremen IN, Edwardsburg MI, Niles MI & in the greater Michiana. Call today for a free estimate

Our experience with Horner Roofing exceeded our expectations from start to finish…read more As out-of-state property investors, we needed a new fascia and soffit installed on a single family home that was already occupied by tenants in South Bend. This was a project we were hoping to hold off on until a few months later, but ended up needing to be done sooner. Because of this, we were unable to be there in person to meet with contractors. I ended up calling 7 roofing companies to go out to the property and get quotes. Jett Gillis went out the next day and was able to get me a quote very quickly. Every other company I called either told me that they were too busy to give us a quote, completely failed showed up to the appointment, quoted us much higher, or gave me a bit of an unpleasant attitude. I even had to explain to one highly-rated company what a soffit was not once, not twice, but three times! (A soffit is the underside of the roof.) Horner Roofing is the only company that checked every box. They were: - professional - communicative - friendly - reasonably priced. Because of our work, I have communicated and done business with countless companies in various realms of home improvement. Jett has been by far the most wonderful contractor I have worked with in every way. Calls to and from the Horner Roofing office with Susan were always an absolute pleasure. If you are looking for a roofing, siding or gutter company, you need't look any further than Horner Roofing.

I would use Horner Roofing again. They were very honest and helpful…read more I love my roof!

Your guy walked out on me saying he was going to "pass" after I told him I needed a quote and a…read morecopy of the companies insurance to secure the loan at my bank for the windows after grilling me about the interest rate my bank was giving me and making me very uncomfortable.

We entered into a contract 4/1/21 with Champion Windows to replace all of our windows. The windows…read morearrive to be installed in Aug 2021, but half of them did not fit so they had to be reordered. In addition to them not fitting we question the actual workmanship of the window sashes. The welding was bad, there was plastic that was cut in certain spots that was sharp on handles, there were gaps, holes, and many more issues with the actual quality of the product. Over the course of the next 6 to 7 months the company came to install the windows that have been ordered only to find out that windows have been ordered the wrong size again. I think we had a total of five or six service visits where they attempted to install windows, they did not fit, and none of the windows were still fitting. When they came to install the windows at the second service appointment they actually took all of our old windows out, so even the sashes that did not fit were left despite the fact that there were gaps and areas visible to the outdoors because they were so small. They attempted to fix it with blue painters, tape around all of the edges of our windows for months because they could not get the measurements correct. It was during winter and to date we have many bad drafts with the windows. Things became so out of hand that in Dec 2021 we met with the regional manager who came from Ohio to our home in Michigan to look at the windows where he agreed the quality of the product and the lack of correct sizes were so bad he agreed to re-order every single sash for every single window and promised they would be fully inspected for quality before they left the factory. We attempted to communicate with them for the next few months wondering where the windows were and then we were finally told in the middle of March they had arrived and were inspected and a service man came on March 15 to install them and guess what they didnt fit. At that point we continue to question if it could be the actual frames because the installation on the very first attempt did not go so well because they did things very poorly so we are wondering if maybe the frames themselves were wrong. On 3/15/22 The manager (Mike) said he would figure out what he would do next and let us know. We did not hear back from him so we contacted another manager (Greg) who told us to please make a list of everything that still needed to be done, which we did and we sent to them on 3/23/22. We have not heard from them since. We attempted to reach out to them numerous times, and all of our text messages, phone calls and emails went unanswered. In our contract it stated that we would pay upon completion of the job and all work is to be completed in a workmanlike manner according to standard practices. Our contract did state the job would be completed within 1 to 5 business days after it started and we gave them grace on that, but after 2 months of not hearing from them (over 7 months from the date of the first install) we realized they abandoned the job. 4 days ago we received a letter in the mail, 12 months after they stopped all forms of communication with us, demanding we sign a completion form and pay $12,950. The letter also stated at the completion of the job was 3\14\23. They have not spoken to us since 2022. Due to issues that we had at the beginning of the process with them I documented everything, videos, photos, emails, and I even have signed documentation from service workers about things that are wrong. The demand letter states that they are to receive the signed completion form, which was not even included in the package they sent, and the payment by 3/28/22 The photos I attached are just of quality as the videos I have show everything else. The videos actually show the windows better and how the sashes do not fit. The videos show many other issues that we had but I can only post the photos. The photos I posted or only a handful of the imperfections and poor craftsmanship that each window has. Every single window looks like a kindergartener built and installed it. My son even cut his hand opening his window last year and they sent a service guy early 2022 to file all of the sharp spots. It did not fix all of the sharp areas. We even had a service tech sign a letter with all of the things wrong because he said they were not fixable and we should request all new sashes and frames. We asked for caulk we could paint as we were doing a home remodel and were painting trim and they failed to do that. We also requested silicone that matched the trim when they were installing the frames in Aug 2021 and the guy said all he had was clear and refused to stop a job to go get the correct color silicone and told us no worries it would be fine and clearly it is not. We even have a signed statement from one of the guys they sent to our house stating that the wrong color was used and the wrong type of silicone was used. It is a clear breach of contract.

This is our second round of install with Nate and his team. We remodeled our kitchen last year and…read morereplaced half of our windows then. The rest of the windows are being installed as I write this. Everyone from the showroom, to the in-home estimate, to the install have been amazing. Our Marvin windows are stunning and every person on his install team are true craftsmen! I never hesitate to recommend Quality Windows and Doors to our family and friends!

From the owner: Serving South Bend, Granger, Mishawaka, Granger, Goshen, Elkhart & surrounding area with top notch…read moreservice and quality products. If quality is what you are looking for it's in our name. We hope to be your choice for windows & doors. When you choose Quality Window and Door, you are choosing to work with window consultants who will be attentive to your window and door needs. With over twenty-five years of experience, the people at Quality Window and Door will provide service after the sale. Come visit our showroom that is located in a 100 year old renovated barn

Mike made two trips to my house. The first was to take measurements for the windows that I had…read moreasked to be replaced with glass block, and the second trip was to perform the install after he built the glass block windows offsite. On the second trip he had an assistant employee help with the existing window removal and placement of the new glass block windows. Both men were friendly and professional, and completed the job in a timely manner. The new glass block windows are a huge improvement over the existing and likely original windows to the home, which was built in the early 1950s. I feel the space is more secure and also provides better insulation.

Our old basement windows let in cold air in the winter and bugs in the summer. Clearly it was time…read morefor new, energy efficient and most important, secure windows. Casey Collier took fifteen minutes to write up an estimate. They built the windows in their shop in one week and arrived at 9:00 am on the scheduled day for installation. Four hours later the windows were installed, debris cleaned up and the installers gone! Windows look great. They are the best looking and least expensive improvement I have made in thirty years. Also, I expect our heating bill will decrease due to their insulator properties.