Great customer service!! Very professional. Took time to explain the process…read more Liked the fact that they were very accommodating to my needs

My husband and I have been going to check n go for about 4 or 5 years now and its a great place to…read moreget extra cash like we did . And the people there are very nice.

I went to this place to use their Western Union on 09/27/2018. Firstly I have transferred money…read morebefore so I know the routine. When I spoke to "Barb" and told her I wanted to transfer money overseas she started asking me some pretty personal questions so I made mention of that observation. She appeared to be reading from her monitor so when she refused my service I asked her by what operating procedures was she following. she said "none". I asked her to show me the questions she was required to ask me. Again there were "none". So I asked her by what authority was she refusing my service. She said that "She" didn't feel right about it or words to that effect. She even called somebody on the phone and described me as "this guy". Very unprofessional. Who ever she spoke to validated her behavior. Well that really empowered her even though she had no valid justification for her actions. I couldn't believe this woman. I served in the military for 22 years and I was a police officer for 11 years and I now work for the federal government. Not saying I deserve special treatment but I expect professionalism when I conduct business. "Barb" was far from it. I did something I never thought I would at that point. I started recording with my cell phone all the signs posted in the windows promoting money transfers. "Barb" ran to the back of the office and hid behind a wall and yelled at me about recording her without her permission. I wonder is that in her operating manual. I went to the Western Union website twice and filed a complaint and of course they have not responded. Oh yeah did I mention that when I asked for contact information she gave me a number to some check cashing place. I wasn't there for that. I don't play the race card but in this case I think it should be known that I'm black and as much as I try to rise above all this racial nonsense that is destroying the country I fought and sacrificed for that there are still "Barbs" in position of authority trying to keep us in the dark ages.