Horrible business I walked in not one person said hi ! Good afternoon nothing once I sat down I had…read moreto ask the lady helping me how was her day because she never said a thing to me. They are horribly rude and unpleasant ! 0 stars

New Client and i was very impressed with Mrs Judora customer service. She was very informative, and…read morehappy to help me during my hardship. Thanks for a wonderful branch, and she deserves a raise. I am very grateful for her service. You need a payday loan go see Judora.

I am generally pretty happy with Chase. It's just this particular branch that is absolutely…read morehorrible. And it's not just one occurrence it's almost every time I go into the branch there is some issue. I needed to do a notary cycle. I got in early at 8:45. There was no one in the bank but myself and the bank employees. There was no sign in list, so I asked if somebody could help me with the notary cycle. They told me that the notary person was busy with a customer. And I said OK well, I will wait. I noticed the person that she was talking about which would help me with the notary was eating a burrito. She told me that she was not gonna be able to help me because she has an appointment at 9 o'clock. Keep in mind it's 845. And she says if the person doesn't show up by 9:15 she could help me of course I'm confused because she's not helping a customer. She's eating a burrito. I said a notary cycle is going to take five minutes why don't I just wait till she finishes eating and then she could help me. I can see the woman eating. She said she's busy helping a customer. I told her she's obviously not helping a customer she's eating I can see-through glass. She is sitting right there. The woman that comes out and says that I need to make an appointment if I want to do a notary, I said yes that totally makes sense. It's more important for you to stuff your face eating a burrito than helping a client. I asked what time did she come in? She says 8 o'clock and I was like so technically it's work time not eating time. Next time you should eat before you get to the office. If you call and try to make an appointment by the way, not only do they never call you back when you leave a message but if you call 9 out of 10, they do not pick up.

This bank has great customer service, courteous and professional I recommend this bank,…read more Always willing to answer all of your questions.

I don't recommend this bank to anyone. After 3 years making my car payment, never late and never…read moremissing any payment. I lost my job and was sick. I went to the bank to ask for help. I got nothing. I kept paying but in some months late, well they didn't care and put all on my credit report. I will never again will use this bank for nothing. Neither recommend it to anyone. I am good now, thanks God, but don't go to this bank. They don't care about you . Not in Gainesville or Ocala Fl.

Transferred to Campus after Truist took over Suntrust. Campus is not consumer friendly and…read moredishonest. Twice in the past 6 months I've had ATM issues requiring a new ATM card. The first time I had no access to my account (monies/cash) over the weekend. When I went up Monday morning, the ATM generator machine was down, had to make a second trip up in the afternoon. Again in the past few day their ATM machine would not release the card. Then their rep said the card was there for me to pick up. I sent my son as I'd had diagnostics that day. When my son showed up with ALL my banking information AND a note from me, they LIED and said they told me the card was destroyed! The rep left a voicemail saying my card was there to pick up yet lied to my son AND said SHE told my son she'd told ME they destroyed the card! I hate LIARS!!! Other banks and institutions will mail another card to ones address. This place with their funky 2 door system (like they're Fort Knox) insists one makes a trip to their location.

Atmosphere is welcoming and friendly. Informative and fast. Definitely recommend this location!read more

One happy customer Christa Johnson branch manager rocks solving a complex banking issue. Love doing…read morebusiness with a bank that takes customer satisfaction personally. A hard thing to find in today's banking industry.

I really like the service and the staff are very friendly, the staff are very nice and very…read morehappy......I have chosen the right bank for customers to trust to deposit money here.

They take care of me in a timely manner they have all my banking business and savingsread more