Wow, Just terrible agency. I was left stranded on the side of the road for nearly 5 hours while…read moreI was getting the runaround with roadside assistance. (Roadside assistance is not through State Farm but a vendor, however legally they are responsible for the actions and conduct of any vendors they do business with). When I called trying to get these things addressed the following day trying to get my complaint addressed I had the misfortune to speak to Devin who apparently has the IQ of a houseplant, the customer service skills of a rock and the emotional and intellectual maturity of a 5 year old. Trying to pass the buck at every turn while gaslighting me. I won't tolerate being treated like garbage by these entitled customer service representatives that think we should feel privileged they even speak to us. When I had enough of his nonsense I asked to speak to another agent which he refused. He then gave me Ryan's number and I texted him or left a message but I received no response. I called again the next day and spoke with another agent who said they would notify him and he would return my call. No response. I am a licensed healthcare profession, I am a veteran, I was a 9/11 first responder. Other than the price gouging State Farm engages in the thank you I got for any of my service was to be treated with disrespect and disdain. I wouldn't go near this agency again if they were the last insurance carrier in the state. I fired this agent and moved to another. The verdict is still out on State Farm itself but I won't do business with obtuse people who have no understanding of what customer service is.

Horrible. Cannot give less than 1 star or I would. They do not look out for their customers. They…read morecreate problems and then blame headquarters and claim it's out of their control. Use someone else. ​

This company and Bill Hudson went above and beyond to close on our house in less then 24 hours…read moreafter all of the inspection hoops He was so helpful and knowledgeable. Really put a rush on all of the signatures required to complete the process.

Recently had the pleasure of dealing directly with Bill and I can say he was there for me. He saved…read moreme a lot of time and money in his professionalism. I certainly have no reason to go elsewhere when I need a Title Insurance Company in the future. I would highly recommend this company.

We received great service from this insurance agency. Our agent, Dana, was very knowledgeable about…read morethe policies we were interested in, got us a great rate on premiums, and just overall made the process very easy.

I have been a client of Central Florida Insurance Advisors for many years. Kelli , Scott & the…read moreentire team are efficient and the experts in their fields. The attention given to each specific need in Insurance, & financial planning is unsurpassed. In this day of complexity in finding the best plan to suit my needs can be overwhelming, especially with Medicare. I am so thankful to have a company I can trust fully! Denise S

Very easy to work with! They gave me a great price on insurance for 3 vehicles…read more Robin is awesome!

I am on Oxygen and spoke with Sonja about golf cart insurance, she ask if I could come back around…read more1:00 she was going to lunch. I explained being on Oxygen is wearing and would appreciate being taken care of now. She continued to speak extremely loud, I said I am not hard of hearing. She huffily said I talk out. She took my information and said I needed to come back on Monday after the storm was over as the insurance copy was not issuing insurance until after the storm was over. I called another insurance agency and was insured within twenty minutes.

This insurance agency has always been very knowledgeable and accommodating. It is nice to call and…read morealways get a live person to help and answer my questions. I have had my business policy with them for years. Never let down by the great customer service!

I have had nothing but 5 star service from Paugata and Logan from Allstate the Ritz agency…read more Actually anytime I reach out to them I get exceptional service. I couldn't ask for more. and the follow through is 100% all the time. I highly recommend them for all of your insurance needs.

very helpful, quickly to answer any questions I may have. I like that they can help me if I have…read moreany concerns

I did business with this company for years without much issue. A Friend expressed having unpleasant…read moreexperience with them but I just assumed it was a fluke. When it came time to renew my policy this latest time instead of things going smoothly I was given the run-around. Some things were said that really made me question the situation. Realized that things had been a bit off for a while and a few policy details had been changed without my input, while some changes I had requested weren't being applied. Took my business elsewhere and now have much better coverage for a lower price.

Called and left a message to the receptionist to have an agent reach out when they had time and…read morenever got a returned call. There needs to be more agents serving the villages area in my opinion- I called another agent close by, they had the time to put a package together for me.