Google Maps told me this bank was closed at 5pm, so I thought I was going to be stuck going to the…read moreATM to deposit some cash. I drove over here and discovered they had a bunch of lanes for drive-through service with the old school vacuum tubes to send your stuff. AWESOME! The girls working inside were super friendly, so I was able to get some banking done for my boss as well. Sent them a bunch of cash through the tubes to deposit and had receipts back in no time. I asked for some money straps to keep your money bundled and organized, but I guess they misunderstood me because they sent me 2 dope Chase money bags with a zipper like you'd buy at an office supply store. It wasn't what I asked for, but I wasn't about to complain. This branch is just awesome. Did I mention I was driving a U-Haul and I cleared the drive-through lane just fine? Dope!

For a mega bank, either it is the time I make the visit to this branch or this is operations as…read moreusual, when I walked in the first time to open a checking account, I didn't have to wait much to meet with a personal banker, less than 10 minute to be exact. The personal banker knew the checking products Chase offered, the conditions for Total Checking and even ordered my checks hassle free. I enjoy the availability of Chase nationwide and even the teller line has 2 ATM machines that can do check deposits, cash deposits and much more, good for the tech savy generation . Just a heads up with these "mega-banks" be sure and read terms and conditions or your fees will add up.

I love the Grandview Ave. branch of Frost Bank. Always the friendliest people. Everyone greets me…read morewhen I go in. I have never had to wait in line, except at the drive thru atm. I've been with Frost since about 2015. No complaints whatsoever. I was previously at the bank next to Marketstreet on 42nd Street and all I did wait in line. The drive through was a nightmare and it was rare that I could ever go inside and not stand in line. And the tellers were so slow. I highly recommend FROST GRANDVIEW AVENUE BRANCH.

From the owner: Banking. Investments. Insurance…read more Texas roots. World-class service. From banking and insurance to all your investment needs, Frost is here for you. Literally. If you're in Texas, chances are there's a Frost nearby with folks you can trust to navigate you through any financial decision, no matter how simple or complicated. And because we put people first, you'll get the kind of customer service Frost has been known for since we first started serving this great state six generations ago. You'll also be able to take advantage of our time-tested, disciplined approach to helping you make the right financial decisions for your money.

Worst service I've had at a bank that we have been using for years (but not in this town).. the…read moreteller was not friendly whatsoever and was trying to tell me on how to deposit my checks!! Just not the same!!