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    Advance America

    5.0 (3 reviews)
    Closed 10:00 am - 3:00 pm
    Updated 1 month ago

    Services - Advance America

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    1 month ago

    Awesome experience. Would recommend to anyone needing immediate help. Fast and easy approval for installment loans

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    Advance America

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    8 months ago

    Awesome service great customer service!! Alicia was professional and awesome. Would recommend

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    Advance America

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    9 years ago

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    Bank of America Financial Center - Me and Sarah

    Bank of America Financial Center

    (33 reviews)

    Going in the door: a lot of my frustrations center at the corporate level. Some policies show the…read moretrue idiocy of the thought these banks were "too big to fail". This particular location is lucky to have Mr. Morris, a personal banker who was truly there for me and my family after my dad passed away. Had to handle a lot of business (powers of atty, putting myself on acct so I could best help my widow mother, separate acct for the estate, etc) and Mr. Morris has been really awesome. Alone, he's worth 5 stars. Unfortunately even with Mr. Morris, I've struggled with countless roadblocks, mostly corporate, but also with branch employees. More than once, I've run into tellers/others who "didn't see me on the account", turning me away despite my KNOWING everything was in order (I'm an attorney, by the way). Instead of trying to find the answer, seems the default frame of mind is, "I don't see that in the computer, therefore I can't help you" (or, unspoken, "I don't know how to do that, therefore, go away"). Example: one time I attempted to deposit checks for my mom, but didn't yet know their account #. Explained the situation to the teller (dad died, I'm handling a lot of finances, my name should be on account, I have power of attorney) and gave her my Information. DENIED! she couldn't figure it out, therefore it wasn't her problem. Needless to say, I always look for Mr. Morris because he knows my situation well and gets whatever I need, accomplished. Another time: mom wrote a check to cash, but the teller almost didn't let me cash it because I didn't have the account number! (Psssst, hey lady, the account number IS ON THE FREAKIN' CHECK!) Again, thank God for Mr. Morris. The hoops to jump through at the corporate level are RIDICULOUS. Can't tell you how many time we've scanned my dad's death certificate to "the powers that be" in order to get something accomplished. The Power of Attorney I presented early on was initially denied, because it wasn't an original (even it doesn't have to be). Stuff like that. Left hand....has no idea what the right hand is doing. Beware when trying to handle business with "the big banks", be prepared to be frustrated. But if you're going here, ask for Mr. Morris.

    I opened a cc with Bank of America and went to make a payment early and accidentally enter the…read morewrong bank account number so the payment bounced. It took me a couple tries to figure out what was happening BUT no payment was ever late. In fact I paid more than they were asking me to and early but Bank of America immediately cancelled my cc. I called asking to appeal it was on the phone for at least an hour and they couldn't help me and said I had to wait for the letter to come in the mail. I got letters in the mail and nothing was about the cancellation so I called again. Another hour down: told again there would be a phone number for me to dispute the cancellation. They all lied to me. I got the letter and there was no number so I called again. TWO HOURS. And they told me to kick rocks basically and said there is no appeal process and they don't care if this is a misunderstanding. Horrible customer service. My credit is taking a hit for NO reason. And on top of that they LIED to me. Then told me I could open a new account. Absolutely NOT. Bank of America will never get my business.

    USAA - Rat droppings in the closet, below my mom's clothes

    USAA

    (1.8k reviews)

    First - no phone number to call them at anywhere I could find on thewebsite…read more So I tried using the chat. I just wanted to delete a car from my insurance that we sold to a junk dealer because it was non working since 2022. I kept selecting remove vehicle. It kept asking me to explain because it did not understand. I gave several descriptions. The "chat" never understood. I hope you are not paying a lot to use AI to "help" customers because it is not effective. We've been customers for 40 years. Always had excellent service when we talked to a real person. The chat was like talking to a brick wall. Extremely frustrating. So I finally googled to find a phone number to call you since there was none I could find on your website. The "old" number I had listed with the usaa details did not work. I get that "AI" is the new thing to save money. But who is paying attention? In the words of the chat - please explain - I do not understand. :( Ah and now I read you don't respond to this feedback which means no one is reading it. Well bummer. And very sad that your overall reviews are terrible. Maybe it is time to look for new insurance.

    RE: Claim Number: 0024332561…read more I am requesting MEDIATION because my roof replacement claim was denied by USAA on April 14, 2026. On February 21, 2026, I submitted a USAA Property Claim for roof replacement and stained ceiling tiles in garage and hallway from leaking roof. All requested documents were submitted to include pictures and receipts for removal of tree limb that fell on the roof on April 15, 2020, and pictures of water-stained ceiling, however, my claim was denied for roof replacement but approved for water-stained ceiling repair in garage and hallway, which was caused by a leaking roof. When I requested a reason why the roof replacement was denied, I was not given a CLEAR, CONCISE, or DIRECT answer other than the following, "yes there were several ridges," and nothing more. When I requested a copy of the "roof inspection report" from the USAA inspector, I was denied and told the following, "The report is considered proprietary information for USAA." I have faithfully been paying my premiums monthly for Auto & Property and has not missed a payment over the past 40 years, however, USAA has a problem honoring claims filed by veterans, especially 100% service-connected disable veterans. The roof is 15 years old and leaks, however, USAA does not want to honor the policy I have been paying for since purchasing the home in 2017. *VETERANS AND VETERAN FAMILIES BE WARE! USAA IS A CORRUPT COMPANY THAT MARKETS TO VETERANS, HOWEVER, THEIR ACTIONS HAVE PROVEN THAT THEY ARE DISHONEST, DECEIPTFUL, AND CORRUPT! THEY WANT YOUR BUSINESS AND MONEY BUT DOES NOT WANT TO PAY LEGITIMATE CLAIMS.* *PLEASE conduct your research before selecting USAA as your Auto or Property insurance company! They are not who the claim to be and DO NOT CARE ABOUT VETERANS as they profess! All they want is your business and your money, however, when you file a legitimate claim, they either deny you outright or avoid paying you what your claim is worth! There are many other companies that offer a better product for less money and will treat you the way you deserve to be treated as VETERANS!

    Advance America - paydayloans - Updated September 2026

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