I've been a member of UFCU my entire adult life. I recently moved to San Antonio and San Marcos is…read morethe closest branch. I was remodeling my house and had to come in very often. Every single person that helped me was amazing. They were all so friendly, professional, and helpful. They answered my questions and were always just so friendly, like we've known each other for years. I really wish there was a closer branch for the rare occasion I have to go in. However, that's not enough of a reason for me to switch banks. Thanks for all you do!

I've had UFCU for over 10 years now for multiple loans and multiple accounts. They have always…read moreblown me away with their customer service. This recent visit was to set up a couple teen checking accounts. Chris was super patient with the multiple requests we had, took care of everything and even did a little educational session for our kids on checking and savings accounts, over drafts and how to balance an account (at our request). He gave them each his card and said he'd be happy to answer any questions in the future. How many people can say that they "love" their bank? I can!

Connie is awesome. She is super friendly and very helpful. phenomenal customer service every time…read more Would recommend anyone to come here.

The customer service was absolutely amazing!! Maddie helped me out, and actually seemed happy to do…read moreso!! No passive aggressive bs I see a lot of the times nowadays ... highly recommend!

Eliza is awesome! She helped my grandparents filed their taxes. They first went to the one in…read moreAustin but did not feel as comfortable as they didn't know Spanish and didn't felt like home. Eliza made them feel like home and we even felt like we were friends after it. That's how comfortable and friendly she made us feel. I would 10/10 recommended her to anyone in the area.

I walked into Jackson Hewitt an was right away greated by Lisa Rosado.I sit down an say I was…read morewaiting for Eliza an she right away gave the message to her. I was told she had a few appointments if I wanted to sit down with her an do my taxes. I agreed to sit down an do my taxes shes very friendly. She asked me if I wanted something to drink. I said no thanks I had just had my coffee. Lisa made the process very easy an quick doing my taxes. I am very pleased an happy I sat down with her. Eliza has a great team. I will definitely be back next year.

My agent Justin Chong was very patient with explaining my coverages and helped me saved tons on my…read morehome, auto, and life insurance! My whole family now has insurance with him and I highly recommend everyone to reach out to him for their insurance needs!

Great team, very responsive and helpful. Never had a problem with anything and price is great too.read more

Had a real estate dealing that this guy has no integrity and was not in compliance with contractual…read moreagreement. If I wasn't desperate I never would have done business with the dishonest person....beware he lacks a human conscience.

Definitely recommend Greg and everyone else at the office. I've been a client for over 13 years and…read morehe's very knowledgeable and helpful.

My Tax Professional was Craig and he was so kind, so knowledgeable, and extremely helpful during…read morethis process of filling my taxes this year. I would HIGHLY recommend him and really grateful for his expertise. Thank you for everything Craig!

What ever you do dont do it online!!!! Their customer service help line people all act like they…read morejust started with no training. I called 3 times cause each time they said someone would get back to me and nobody did. Oh and each time i called with the same question I got 3 different answers!!! Finally the last person Rachel told me theres nothing they can do to help, when i asked her if she could speak to a supervisor about this she said she spoke to one yesterday with the same problem so she already knows the answer. I told her ok i would do it through another tax service and she said OK. WOW (System wasnt taking my routing number)

We have been using Jim for a couple of years now. Our portfolio looks good and I know he is on top…read moreof it because I will get calls from him letting me know he is making an improvement due to something he is sees or hears about the market. We do a meeting about every 6 months to make sure we are on track for retirement goals. He is very experienced and been doing this for years. Thank you, Jim!

Move your money and let Jim help you! We have been with Jim for many years now and he has done a…read morewonderful job with our money, he has helped us grow our nest egg to an amount that we can look towards a comfortable retirement when the time comes. He also helped get our kids college funds to a respectable amount after our last advisor had let them set idle. Don't hire a young inexperienced advisor who has no money of his own and cannot show you a track record of successful investments. Financial advisors are at every corner even in small towns , but they are not all created equal. JIM has the back ground and experience to back up his opinions on where to invest, keep you money safe and grow your investments. I will never deal with anyone else !