I rarely leave negative reviews, but I feel it's important to share my experience with Dean Carter…read moreChevrolet in Brodheadsville. Unfortunately, my vehicle purchase did not meet the level of service I was promised. Before taking delivery, I was assured that the scratch on the driver's door would be repaired. That never happened. I was also repeatedly told that a replacement grille had been ordered, only to later find out that it had not been ordered at all. Honest communication goes a long way, and I was disappointed by the lack of transparency throughout the process. To make matters worse, the vehicle was not properly detailed before I took delivery. When you're purchasing a vehicle, especially from a dealership, you expect it to be presented in excellent condition. Lastly, I only received one key with the vehicle. Every vehicle I've purchased in the past has come with two keys, and I was disappointed that this wasn't addressed. What bothered me most wasn't just the individual issues--it was the overall lack of follow-through and customer service after the sale. Customers deserve honest communication and for commitments to be honored. I hope this dealership takes customer concerns more seriously in the future and improves its attention to detail. Based on my experience, I cannot recommend Dean Carter Chevrolet.

DO NOT DO BUSINESS WITH THIS DEALER! I have never had such a…read moreworse experience while purchasing a vehicle. I drove 2 hours to purchase a vehicle from this dealership. My salesman did not want to sell me the vehicle i purchased, did not show me any feature or anything about the vehicle. I chose to buy the vehicle anyway, upon delivery the driver seat was completely busted. I reached out to the sales manager and i was promised the seat to be fixed. The sales manager also expressed i needed to return the license plate i was given with the sale of the car. (Because they charged me wrong for it) even though at this point the plate was in my name. The vehicle was driven 2 hours back to the dealership to have the seat fixed. After 1 week of the vehicle being in the possession of the dealer my salesman reached out and said the vehicle was fixed and ready for pickup and again asked for the license plate to be returned, so i came to pickup the vehicle (2 hour drive) and returned the license plate. I arrived and my seat was not fixed. The dealer apologized and wanted to "make it right" so they again offered to fix the seat and added the offer of a complimentary detail. Now after the dealer has the car in their possession for 2 weeks i am again told the vehicle is ready. I get the vehicle (again) and 4 screws were drilled into the underside of my seat and no detail or wash of any sort. After receiving my vehicle back from being "fixed" i now notice the transmission shifts very hard upon start up. Another thing i have noticed with the vehicle since purchase is the instrument cluster appears to have been replaced with one from a completely different vehicle. I am disappointed, i bought this vehicle as a gift for my father. The vehicle appeared to be a gently used reliable suv with low miles. This dealership is in the deal of bad business. They will tell you what you want to hear just to waste your time, and your families time.

AutoZone's free check engine light service can help you identify problems by pulling up your…read moreengine's error code and suggesting quality parts to repair that issue. Also like that when ordering windshield wipers, they replace for you at no extra charge. Great customer service, very friendly.

Ricardo is amazing amazing he help me out and everything that I needed!!! He was very helpful and…read morewanting to help me in anything else that I needed Arizona Ricardo he is amazing and I will be back thank you so much for the amazing customer service that I got!!!

This is the second time I've brought my BMW 535i to Eurotek, and once again, they exceeded my…read moreexpectations. Cliff was friendly, professional, and took the time to clearly explain everything and provided me with a detailed work estimate with fair and transparent pricing. Within just a few days, my car was ready--and all issues had been resolved. Their service is consistent, trustworthy, and efficient. I highly recommend Eurotek to anyone looking for expert care and honest service for their vehicle.

Be aware not a real garage change prices charge for things not done and any work done was not good…read moreat all. Would definetly not recommend this place. Would not trust them with a 10 spd bike. Take caution

I would highly suggest not buying from this company. They sold me An engine and told me that they…read morehad to take payment before the engine was removed from the car, but they didn't check the engine to make sure it was good. So once I paid them, they found out the engine was blown up and now I have to wait for my money to come back to me because there's a hold on my money. So I can no longer get an engine when needed. And they have really dropped the ball on this one. I would not suggest doing business with people who cannot put protections in place for their customer to guarantee They're going to get the product that they paid for.AVOID AT ALL COST

Friend of mine needed an engine. Their page said it worked with no issues. But they would only pull…read moreit once we paid over $1k for it. Paid it. Then those choose to turn the car over and realized it was smoking and actually didn't work. And then gave us a big hassle getting our money back. They should have tested it completely before trying to sell it!