The service was amazing!!!! I was in a tough situation and David and Diane were so patient, kind…read moreand understanding with us on the phone. David spent a long time helping us with our order and then went above and beyond for my son! I could not have asked for better customer service! Thank you so much for you patience and kindness. I highly recommend this store!

David the manager and the staff are always professional and go beyond the call of duty with…read moreCustomer Service. I've been coming here for years and they're always outstanding with recommendation on what my vehicle needs. Their prices are always fair and they always look out for me.

Had a battery go bad that was still under warranty, and the women (Debbie) there said the battery…read morewasn't registered to my truck and would not warranty my new battery. AUTOZONE installed the battery so if it wasn't registered to my truck, the installer didn't do his job and nothing was required by me the last 9 years of buying batteries there so why void my warranty plus she removed every label off my new battery including the warnings labels. She said if I wanted a warranty, I could buy the battery that was under warranty? Real professionalism! I was in there 4/24/26 to have the battery (same one they installed) checked and was told it, starter and alternator were all good. 2 Weeks later truck had to be towed because it wouldn't start. BAD BATTERY! I had Gary Yeoman diagnose my truck thinking the battery was good like I was previously told by Autozone and they removed it for me to take it back to Autozone since it was still under warranty. The only other place to touch that battery other than AutoZone the last 3 years. I been a customer for 30 years but after her behavior I will be going up the road to O'Reilly's. Bullying disabled 66-year-old female seniors is her specialty. Nothing professional about her both times I've encountered her. Beware they can cancel your warranty, "just because". I'm contacting BBB next because this is nothing more than greed! I have a new battery but no 3-year warranty because she has a bad attitude and so do I now! Guess she judged me as a liar since she didn't want to hear anything I was trying to tell her. Maybe tearing my labels off was making too much noise for her to hear me. I ask for a copy of the sheet with the labels to which she replied, that's my copy but it was actually her original since I ask for a copy. Nothing but nasty remarks when trying to find out why she was tearing off all my new battery labels. I'm also out of wrecker money but it's not their money so they don't care.

The team at Nova Autozone in ormond tonight was on top of it! I had just gotten back from a long…read moreroad trip and my battery of my car at home was dead. They had me taken care of so quick and I am SO grateful.

Jay Tremblay from Tech Support is an absolute GODSEND, and he deserves a raise!…read more Great products, very helpful people on staff. Thank you!

My office manager and I stopped by for a look at the plant as we will be doing business with them…read more I was shocked at how big the company is and how everything is done in house. From the design to the fabrication to the testing. Then on to the boxing and shipping- everything is done from this one location. All the staff from administration through were very pleasant and professional. Great to work with and looking forward to future work with them.

**Attention** GO SEE…read moreCHRISTIAN WILSON!!!!! TRUST ME. So I've only done a review where it was after receiving some kind of service or making a purchase. But I just have to give a big shoutout to Christian at Daytona Mercedes. Even though I ultimately did not end up making the drive down to purchase the vehicle we made a deal on, Christian absolutely went above and beyond throughout the entire process. He was professional, patient, transparent as glass, and genuinely worked hard to try to put together a deal that made sense for me and my family. If it makes money it makes sense. What stood out the most was that he never made it feel like a typical pushy dealership experience. He communicated clearly, respected my time (especially since most of the communication was via text), worked through the numbers with me, followed up, and actually made me feel like he cared about earning my business the right way. The deal simply didn't work out in the end because of my family's timing and circumstances, but that had nothing to do with Christian's effort. He did everything he could on his end and handled the whole situation with class. If you're looking at a vehicle at Daytona Mercedes, I would absolutely recommend asking for Christian Wilson. Even without completing the purchase, he earned my respect and my recommendation. That says a lot. Huge thanks again Christian for working with me, You were stellar bro.

So short sighted. I found a small scratch in an inconspicuous spot on my new MB bought here. It was…read moredefinitely not something I did and it was hard to see so it was likely missed during delivery. I had my salesman look to see if he could see it from several vantage points and he couldn't until I pointed it out to him. And it couldn't have been caused by the wiper arms. Not a big deal and I had other priorities, so I didn't head to the dealer until a couple months after I found this. I just needed a touch up pen and I'd do it. The salesman said we can get you that, it's $30. I asked if he could comp this or give it to me at their cost since I just spent $86K with them. Wasn't the money I was concerned with but was hoping for a goodwill gesture for a new car purchase. Seems like an inexpensive goodwill gesture. Salesman said he couldn't do anything because he couldn't confirm if I did it or it was done by MB, he went to the parts manager, came out and said he couldn't do anything either, even a discount at their cost. I passed. The dealership will never get another penny from me nor see me unless it is new car warranty work. I will buy another MB likely and if it is here it won't be with the salesman who wouldn't help. There are expert MB exclusive mechanics not far from the dealer and will use them for all non-warranty work and MB parts can be bought online and shipped within two days cheaper than buying them here. Over the life of this car, I expect I would have spent well over $30. Their loss and the math isn't in their favor. It wasn't the money but the lack of customer consideration or goodwill.

Just when I thought customer service was dead. On Friday I dropped off my car for AC repair. On…read moreMonday I picked up my car after having a complete AC system replaced. 30 minutes after leaving, the AC vent was expelling hot air. I called the office, Denise answered and I explained that I was not able to come back today due to the time of day and being far away. I told her that the next morning my wife had cancer treatment scheduled. Denise said come in when you can. Tuesday afternoon I took the car back. It was after 3 o'clock, Denise said there was not enough time to evaluate the car and fix before closing and asked me please bring it back in the morning. She asked me to be there at 7:30am when the owner John would be there. I agreed and showed up Wednesday morning at 7:30. I meet John no small talk, no asking what I did to the car, just professionalism and calm, and he just asked for the key and as soon as he had evaluated it he would tell me. He said the compressor had failed. By 11:00am it was fixed, a new compressor installed at no cost to me. While I was very stressed out, they were calm and always told me they would fix it and they did. These people are trustworthy and honest. They stand behind their work. I shall bring my car back for repairs and recommend Auto Solutions to others. Steve White Ormond Beach

Auto Solutions of Ormond is very nice and clean Professional staff. I took my truck for an…read moreevaluation on AC system. They made simple adjustment for me. There honesty won my business. The price was very. I would recommend this shop for other type of automotive work also.

I needed 4 new tires, Cory took care of my service needed. He gave me options and double checked to…read moreensure I got what I needed. Best of all? My car was done in about one hour, on a Saturday morning!

Every time I've been here, the men have been fantastic. I felt I got excellent service! And…read moreabsolutely love my new tires and wheels.

I needed an alignment...routine and no big deal. I did not…read moreexpect much from a big chain shop. Was I ever wrong! I made the appointment by phone with Gabby. A terrific, friendly, patient and very professional young lady. My first exposure to this store was she, and that was a very encouraging start. When I went for the appointment, I found the store spotless, to include the very well organized shop area. The gentleman handling my appointment was Gerry...a friend whom I'd never met! Great guy! As with Gabby, he was patient, knowledgeable , efficient, friendly and welcoming. My mechanic was Ezikeal...yet again, professional and efficient. He did a great job! This is my absolute go-to shop, now. They didn't up-sell me. They knew what they were doing and how to do it. I was very happy with the cost, and very much felt that I got my money's worth and then some. How often are you actually pleased to pay a mechanic's bill? I was - at the Daytona Beach Pep Boys! Thank you!!!!! I'll be back!

DON'T GO HERE!!! I took My Honda with only 35,000 miles to check battery. They tell me I need a…read morebattery & alternator. They didn't have time to do it still TRIED CHARGING ME Total of $1145.00! If I'd paid it I'd lost over $800. I STILL PAID $285.00 FOR A BATTERY I don't think was necessary I Took it straight to another place & alternator & COMPLETE CHARGING system was FINE! Spoke to Brandon The Store Manager & he tried to say "OUR Diagnostic machine might been low. I doubt I even needed the battery! Guess What??? I'm a 67 yr old Lady & I don't want ANYONE TO Be DECEIVED...THEY GET COMISSION ON ANYTHING THEY SELLL GO SOME OTHER PLACE IF AT ALL POSSIBLE! I felt better before even talking to Brandon the so called Manager! Don't go to PEP Boys ISB Daytona Beach Fl

This place does exactly what it tells you they're gonna do. Like all auto shops they may find…read morethings wrong with your car that you were unaware of but they don't just do them and say you owe us. They take pictures, document it and give you an estimate of what it would be to fix. They have no problem if you say you don't want something done. Very easy to deal with. Expensive but honest and straightforward.

I had need of both an oil change and a full diagnostic inspection on a recently purchased used car…read more The entire team at Reilly Auto Repair was fantastic to work with, from Joe on intake to Zach the Service Advisor to the technician Gary. They completely understood the needs and did exactly what was required. They kept me very well informed and the final report was thorough and very understandable. I'll be using them for all non-warranty service. Totally satisfied.