I asked for an out-the-door quote on a base model, no extras, no dealer add-ones, no prep fee, no…read moreridiculous doc fee. They gave it to me. They asked if had a trade-in, I said not sure. The asked if I ranted to lease or purchase. I said not sure. They asked if when I wanted to test drive the vehicle. I said, not yet, still looking at other models. They said fine let us know when you want to proceed. They have followed up twice in the last two months to check on status. A great quote and no pressure.

Customer service promises to reply' "at their convenience." Almost a week and I haven't heard back…read more Guess I'm not convenient!

Always had great and fast work done here. Excellent customer support and communication too. Best in…read moreDoylestown

Needed to get my 2012 car it's state inspection. Smiths Auto & Truck Service Center was fantastic…read more I dropped my car off at 7:30 am by 8:30 I had a call from them detailing what was needed to pass inspection and also what was recommended for the car. They were super straight forward and not pushy about any extra work being done. I told them to go ahead with the few items needed and that I would schedule the other services in the upcoming months. My car was ready by lunch time. 10 out of 10 would recommend. They also followed up a few days later to check in on how the car was doing. This will be my mechanic in the area moving forward.

Bought my battery online using the tools to select. It was ready for pick up almost instantly. I…read morecalled to verify some info and the woman that answered was informative and kind. Christopher put it in for me with no complaints while it was about 17 degrees outside. Really appreciated everyone.

Well stocked store. Just opened. It still smells new inside. Fair prices…read more Don't confuse this store with the auto parts store on the other side of the train tracks. No auto service here. Just parts.

I come here only for gas - not car repair, so I can't comment n that - but I love that they pump…read morethe gas for you. Prices are comparable with other stations. Right in the middle of Dtown - so that is conventient.

My wife went in for just a tire and it to be put on, the tire was 154$ so should have been no more…read morethan 2 hundred dollars with installation. They tried selling her on 3 other tires and because we did not want the other three tires they then sold her on an alignment saying if she don't get the alignment done it'll mess her whole car up. Yes steering may be off but mess the whole car up? Gullible as she is, she went through with it and ended up leaving that shop with a $360 bill. Then charged her for materials that should automatically be apart of a tire exchange. What the fuck? Think we would have been good for a week until we got the other 3 tires. We came here often and honestly Never coming back. So when we need and get the other 3 tires we need to get a whole alignment again? We're good. Thanks.

Called with an issue with my BMW, took it in. Called next day with a full update and his…read morerecommendations. Very easy to work with and very reasonable on pricing! My new place!

I called this morning at 8:03am and make an appointment this afternoon which was verified by two…read morestaff including chuck! When my husband got there for the SCHEDULED APPOINTMENT he was told they cannot put the tire on because they had no bays open. I then called and tried to figure out out we can rectify the situation and was told "I don't know" by John who then proceeded to try to tell me to have a good rest of my day like he didn't just cancel my appointment and tell me I never had one when I have the phone call documented! So you send my husband out of your business with an unsafe vehicle and refused to put me on the phone with chuck! Thanks for having us lose money by leaving work early to make a scheduled appointment that was "never made" and having to go elsewhere to pay more and an emergency fee! Thanks John!

I have been going to this place for years. Since the transition from original owner Barry, to new…read moreowner (now Derek.) I have confidence in them for an honest assessment and a good job on repairs. They go the extra mile to help you ( like letting you leave a car there while you make a big decision about whether to fix it, like helping you get a copy of your registration or insurance card if you accidentally didn't bring it with you. And oh yes, they recently assessed my daughter's car and alerted her to a manufacturer's responsibility due to transmission problem. They did not charge for the assessment and ended up problem was fixed by dealer for free.) Derek and Zach were very helpful today. Derek always takes time to answer questions and explain the problems he will fix. Gives options of if I am hesitant about course of action because of expense ( wait, use less expensive parts, compensate by checking things frequently...) I have a car with 94 thousand miles which has been maintained there and I only have occasional big expenses for things that wear out. A routine maintenance is not unreasonable compared to other places. The favorable condition of my car speaks somewhat to the dependability of the Honda Civic but also is to the credit of Barry Luff Auto. They have taken care of about 6 (lost count) different cars over the years. I will keep going there.

On 2/20/2026 I took my 2016 Honda CRV with 89675 miles in for an oil change. I scheduled my…read moreappointment easily, which was completed promptly, and allowed me to wait for the work to be completed. Derek and the team noted the engine was over consuming oil and proposed a successful fix. My car has been running smoothly ever since. Weekly oil stick checks confirm the repair performed was accurate. I will return to Luff's for all future auto service and maintenance. Thank you

I recently picked up a bolt in my truck tire that was causing a slow leak that needed to be…read moreaddressed. Went in to Bergey's and Chris Carlson the store manager helped me out. They quickly pulled the bolt and put a plug in the tire as the damage was in the tread and not the sidewall. The work was done quickly and they saved me a lot of money. I think there are other stores that try to oversell customers but I firmly believe that Bergey's is a very honest company. I purchased a vehicle from them and used their service department for many years (Bergey's Dodge) and they were always trustworthy and truthful to me. It is a good feeling to have a local company that can be trusted to do the right thing consistently. Thank you to Chris and the guys at Bergey's. Highly recommended you guys.

Awful place to come get your work done, they speak to you as if you are below them. Treat you with…read moreso much disrespect and just slap a price on a repair without fully explaining what was done to your vehicle. I came in for a standard tire service and they suggested an alignment. I did not know that was going to cost me an arm and a leg, I also asked if their work is going to show up on the CARFAX report, just so I can keep a record and they could not give me a straight answer. One guy I talked to, obviously hated his job, treated me as if I was just another task he had to get through just so he can go home. Moral of the story, don't come here! They have changed an awful in the last couple years and it's sad to see this.

We got a Toyota, and the car is running well. We had a minor issue, and Brian Nickett was helpful…read morein solving it. We highly recommend Carshop in Hatfield; their cars are worth the price, and their customer service is nice.

Tyler was amazing! Made the car buying experience easy and manageable! Thank you so much Tyler!read more