I had been having issues with my battery i purchased at advance auto. My battery had a three year warranty and I was needing to jump my car to drive anywhere. We had an impending snow storm on the horizon, so I needed to make sure everything was in as good of condition as possible. I waited in line for ten minutes or more and when I got to the associate and explained that my battery is dead/dying. She said that they were very busy and had no one else to come take out the old battery and replace it with a new one while they had a long line to deal with. Isn't this a service you offer?? I asked if she could reach out to another location to see if THEY had anyone who could help me. She also refused to do that. "We aren't even answering our own phone calls, we're just putting everyone on hold", she said.
Madam. Rude. I even verified "so you're telling me you can't help me at all??" She confirmed and did "not at this moment". But you can go to any other location.
I'm so confused.
I guess I will just stick to the location on Warrenton road. read more