Based on the review I should have known better than to get serviced here…read more RAM 1500 in for oil change with two other complaints. Passenger visor mount bracket loose/broken and wiper nozzle not spraying. I was told they needed to replace my visor $680 parts/labor. Mopar replacement mount $34. Replace spray nozzle $303 parts/labor, Mopar replacement nozzle $17 and ChatGPT assessed difficulty 2/10, and repair time 15-30 mins with only a screwdriver. That's a $1,000 repair bill for $50 in parts and maybe an hour of work.

Dishonest. Misleading…read more If I could give zero stars I would. Internet stated processing fee was included in price. Then added processing fee in to OTD price. Stated that was a misunderstanding. These people are the reason car salesmen have such a bad name.

Be sure to go to a corporate Napa and not a franchised Napa...completely different service. Needed…read moreto return a battery that was under warranty and was denied a replacement on numerous visits. First it was my battery terminal as explained by the assistant manager. Next visit I was told to check the alternator. All diagnostics passed and I was still denied a replacement. Called another Napa...they explained they can swap out the battery with no hassle.

Definitely do not go here if you're a female. They treat women really bad. I came in knew what I…read morewanted and bought it but the guy kept trying to talk me into something else which was the same price and acted like I knew nothing and he knew everything. There were two other guys that worked there, walking around the counter and store just looking at me Staring creepily. It can make a woman feel really uncomfortable. They were very obnoxious and misogynistic. I wouldn't go there even if you were a guy. People deserve to be treated with respect, not talk down to and stared at Creepily. The workers at this place are very unprofessional, rude, Mysogenistic and exhibit creepy behavior! GO SOMEWHERE ELSE!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I had been having issues with my battery i purchased at advance auto. My battery had a three year…read morewarranty and I was needing to jump my car to drive anywhere. We had an impending snow storm on the horizon, so I needed to make sure everything was in as good of condition as possible. I waited in line for ten minutes or more and when I got to the associate and explained that my battery is dead/dying. She said that they were very busy and had no one else to come take out the old battery and replace it with a new one while they had a long line to deal with. Isn't this a service you offer?? I asked if she could reach out to another location to see if THEY had anyone who could help me. She also refused to do that. "We aren't even answering our own phone calls, we're just putting everyone on hold", she said. Madam. Rude. I even verified "so you're telling me you can't help me at all??" She confirmed and did "not at this moment". But you can go to any other location. I'm so confused. I guess I will just stick to the location on Warrenton road.

I applied for a car loan, which they approved after a MONTH. Then they wanted me to pay an…read moreadditional $5,000 down payment because, supposedly, the bank hadn't approved it after a month.

Years of great service from this O'Reilly's location. Friendly and knowledgeable staff that will…read morealways rush to help with anything you might need.

Knowledgeable and friendly staff. Store is neat, well organized and easy to find most commonly used…read moreitems.

Place where we buy Quality Parts . Person called Mr. Justine…read moreVery nice and helpful guy. Thank u API coz of u my customers are happy. Tj Auto

Do from the lack of expertise in tuning he has a guy from Texas doing it all over a computer which…read moredoesn't give him the opportunity to be Hands-On the tuner is actually good the shop is complete trash . I'm $7,000 in damages and owner mike will lie and scam to get his way.. BEWARE

Had my 2003 Corvette modified at Elite Speed and Performance and I am totally 100% satisfied with…read morethe modifications (cam and headers, etc.) Also had the car dyno'd when all mods were complete. Mike and Landon are the best!

"I am extremely disappointed with my experience at Safford KIA of Fredericksburg. I had the…read moremisfortune of speaking with the Sales Manager, and I have never encountered such a lack of professionalism. He was incredibly disrespectful and spoke with a shockingly rude tone. He has zero communication skills and clearly doesn't know how to treat customers. -What's even more insulting is the attempt to tack on $1,000 in unnecessary fees. Honestly, instead of trying to squeeze an extra $1,000 out of customers, you should take that money and invest it in a class on professional ethics and basic human decency. Your reputation and your terrible attitude need it more than I need your car. I strongly advise everyone to stay away from this place. Take your business somewhere that values customers and operates with integrity

What an absolute disaster! I drop off my car at 10:15 am for an appointment made on-line. I am here…read moreat 7:40 pm still waiting. The oil change was completed around 3 pm (assuming the service advisor was telling the truth- paperwork says they started at 3:09 pm) but the brakes originally picked were incorrect. Someone grabbed manual and the wrong pads. No apologies were offered and no courtesy loaner was provided. What a huge disappointment! How is it that my car is at the dealership for over 8 hours and just given to me after 8 pm? The only positives from this experience are the Uber drivers who came to pick me up and drop me off. The Uber drivers were pleasant and dropped me off and picked me up with no issues. Kia Motors USA can't even explain this 8 hour wait while other cars dropped off much later were done much earlier.