Lulu the manager in training is extremely rude and disrespectful. I would not recommend going here…read morey'all are better off at O'reillys or any other auto store.

Our water pipe broke and we needed a pipe wrench so we went to this place at 8:50pm we just needed…read moreto get that one thing and the guy told us they were closed and didn't let us get in.

I am a 31-year old African American male who is an account manager for one of the largest security…read morecompanies in the United States.. I've been doing business with Market Street Auto Parts ever since 2008, and this one particular time that I came to do business , the owner of the establishment treated me like a criminal . Mind you I wear a shirt and tie and often when I leave the office on my lunch break I go by Market Street to see what parts I can purchase.. there is about six or seven totaled out cars parked in front of the establishment , so I was browsing through the cars I did not touch them nor did I look inside of them I was just looking at the vehicles from a glance . And the owner came out and started shouting you need to go inside why are you out here go talk to them first in front of 2 other Hispanic customers . Then when I went back inside to speak with the representative named (Caesar )who has wonderful customer service .. I notified Caesar that I will be interested in buying 2011 Dodge Challenger Wheels because I've purchased a few sets of Wheels there previously .. he took my information down as always and he said that he will get back to me Cesar is a great guy wonderful person excellent customer service he believes in treating people right. When I walked back out to the parking lot I saw the owner again and he looked at me with a frown and said" I told you to go inside why are you still out here looking at the cars " I stated I have already spoken to (Caesar) about the Dodge Challenger Wheels " he looked at me rudely and he brushed me off and he told me "whatever " I haven't felt this disrespected and years I know this is a very sensitive time in our country and I would not think that an owner would treat such a loyal customer like this after all these years.

Rude and unhelpful on the phone. Do not speak English very well. Ended up at Atlas parts in…read morePasadena and they were great. Night and day.

The prices are reasonable. The quality of products is great. The produce department needs…read moresignificant improvement. The choice of products is fair at best. Limited selection of bread. I liked shopping there supporting small businesses. Management is difficult to deal with sometimes.

Do not buy here. Bought engine and quit working within a…read moreweek after paying mechanic to install it. Business is refusing to honor the 6 month warranty.

I give this store hands down good customer service. They have a great instinct for people. They…read morespeak well, never hurrying or rushing, and feel happy where they work. They also seem to always have what you need. In an area where the community is diverse allows this place to blossom more.

05/21/2024 Manager Eddie F. and the female cashier…read moreI needed help purchasing and replacing my headlight. The young woman who checked me was so helpful and nice with all my questions. It was 6pm and they were very busy with customers who were stressing due to not having power. Mr. Eddie took the time in between customers to change both my headlights! He and his crew were so nice, knowledgeable and handling all the customers in timely manner. The store is clean, stocked and so organized! Definitely going the extra mile for the customers! Thank you Channelview TX AutoZone for making a difference! JoAnne Askew

I usually shop at Auto Zone because I have been collecting reward points from them for a long time…read morebut today I just needed a simple 15 amp fuse for my 12V cigarette lighter. I wasn't sure if I purchased the right size, and the person behind the counter offered to verify it himself. I knew how to do it myself, however I wearing a clean bright dress shirt from coming home from work. He went underneath the dash, popped the plastic off, and inspected. Sure enough it was a size too big. It saved me a trip back and about $5.00 (unless you can return unused fuses). Either way, the person behind the counter didn't have to check for me but did anyways. Awesome. Service here isn't usually this good but maybe I'll start coming back here more often.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Joe is the best, this whole crew is so helpful I'm always in here and they remember me each time i…read morewalk in! Very knowledgeable guys!

This is my go to place for parts, I am a commercial customer anytime I need something I'm able to…read morecall and speak to Maria Castillo in commercial and she will always get what I need if I go in the store it's always a pleasure to go back there and have her help me with what I'm looking for always professional, very fast , very knowledgeable,very kind. Very satisfied 10/10 would recommend and I do recommend to everyone I know. Please give this woman a raise she deserves it .

I went in to have a tire fixed using my warranty on them. My tires was leaking air constantly( took…read moreit to another place and it had a nail in it) I checked in at 2:30: and I didn't hear anything from them saying it was done till past 5 they told me there was no air leak in the tire. Also when I got home my partner noticed my hood wasn't closed all the way. That is such a safety hazard when driving on the highway home.

I arrived approximately at about 6:45 since I figured they open at 7:00am I thought hey let me try…read moreto be first in line today which I ended up being by the way. All I need is an oil change nothing more nothing less it's now minutes past 8am and no one is here at all I just been sitting here supposedly the employees are running late but more than a hour isn't running just late it's bad that employees don't care poor service poor bad energy when they do arrive it's written all over there faces that they don't want to be here. I was jolly this morning but now I'm upset this is a zero star location if you want to have a bad day just pull up to Walmart auto car care center they'll have you wait 5 hours for a oil change.