My primary mechanic suggested Lafayette Auto Supply for last minute and urgently needed parts. The…read morestaff were friendly and looked up exactly what I needed. LAS had more stock than the other two parts stores I contacted. The front counter had several staff working the phones, the computer, and thumbing through catalogs. These are guys who can answer just about any question thrown at them. This place is trusted by many local mechanics so I felt like it was a good recommendation.

I have been here on several occasions to get parts for a vehicle. A radiator the dealer wanted $650…read morefor I got the exact same model here for $125. They have great prices on a lot of factory parts for your vehicle.

Clayton was extremely knowledgeable and helpful! He got me back on the road in one visit! Thank you…read moreagain, Clayton!

I had the guy at the counter test my battery and he came out and tested the battery in my car and…read moretold me my battery was bad and needed a new one, it is a 48 month battery and it has been roughly 4 years so I trusted this guy knew how to read a volt meter and went home pulled my battery out which is a little more involved then just undoing the connections and found a replacement at another parts store and took my battery in for a core charge but had them check it to verify it was bad, it tested good, they said it was weak but still good enough, so since I have gotten two different results I figured I would get a third opinion to be sure, the third place said it tested good no problems, so thanks to the incompetence if the counter guy here at O'Reillys I wasted over a hour of my time for absolutely nothing, there is no compensation for time, so I will never go to O'Reillys again and would never recommend this place to anyone, i would tell anyone that asks to go somewhere else simply because if they can't train there help to do something as simple as testing a battery how can you trust that they can find the right part or recommend any product, this place should be looked at by corporate.

I bought a battery at autozone last fall. About two weeks ago the battery was weak but the motor…read morefinally turned over. I had the battery tested where I bought it. They said it was good. Took it to a automotive electrical shop that a z recommended. Diagnosed as a bad battery. Back to AZ. They said the battery was 100%. But overnight the battery was dead. I tried another recommended auto electric place. Diagnosis, bad battery. Will autozone replace a battery that they test as good? I doubt it. Certainly won't buy another battery at Autozone. ​

They rent out diagnostic machines!! It's a lot cheaper than the dealership. I love them.read more

An employee went up and helped a man behind two women in line. When I said something he said, "I'm…read moresorry that's just how it is." I will not do business with places that are rude and disrespectful to female customers.

These people are super helpful. I stopped in because my check engine light came on. Even though…read moreit's unseasonably cold, the person cheerfully went out to check the code. I was pretty sure I just needed some oil, but he wanted to be positive. Oil was my issue. He put it in for me and happily sent me on my way. Great service!

If I could give a 0 star I would... This business hires people with minimum to no knowledge of how…read moreto help people let alone cars wasted an hour and thirty minutes of my time and gas due to them not checking correct part numbers. For sure gonna be going to other retailers for now on... thanks for nothing sagamore parkway auto zone! I understand they get paid bare minimum to deal with people but, at least pretend you know what you are doing! What a embarrassment of a business.

I came in for some hose clamp pliers. Walking in you could tell the store was understaffed but…read moreJacob the manager was cool, calm, and collected. Took great care of everybody. Good staff!

Guys getting way over his head last couple years, prices are high and never has time for his…read morecostumers, always busy doing something else he says and always got to go pull your own parts, there isn't any good junkyards or scrap yards around anymore

Very helpful and friendly. Bought a rim from them for my Buick park avenue and they mounted my new…read moretire on it really quickly so I could get back on the road. They also got me a missing bolt I needed that I had lost while changing out my water pump. Thanks Jared for your help and keep up the good work and awesome customer service.

I am so glad I decided to stay in town and purchase my new to me Subaru. I called them on New…read moreYear's Eve and was ready to make the trip that was 3ish hrs away. I stopped in my tracks when I was told some BS as to why there were NO PHOTOS of said vehicle. Just the one in the advertisement. I kept texting, asking different questions to Justin Dunn. I feel he just couldn't be bothered, but I was asking legitimate questions! I didn't want to make a long trip for nothing!!! He didn't answer me anymore. Oh well. His loss. I did purchase a car that evening and have been so happy ever since! If you go here, make sure you see exactly what you will be looking to test drive and get all of your questions answered prior to visiting!

Jenny in the service department was absolutely outstanding in the way she handled our recent car…read morerepair. She kept us informed at every turn. I am 100% satisfied with this dealership. Love our Subaru Forester and now we are road worthy for our busy season. Impressed with the cleanliness and quality employees.

Amazing service! Great family owned business that has many years of experience and knowledge! I…read morehave bought 4 bikes from them and will continue for all my off-roading needs!!

we took our motorcycle to get the wiring fixed for our taillights and turn signal, got tires put on…read moreit and oil changed. $800 later we drove it home to find out that the electrical was not repaired and we had no lights driving an hour home and riding all day. we called and asked what was going on and they told us that they tried texting us to get approval and they didn't get a response. I had talked to them 3 times prior to picking it up and they never mentioned needing any approval for the repairs. Don't waste your money, we could have been killed riding in Lafayette and on the interstate with no lights but they didn't offer to refund us or make it right. we paid almost $200 just to diagnose the light.

They are honest. I thought I needed new wheel bearings and they said they were good and didn't need…read moreto be changed. They have also helped me with random stuff for free sometimes.

I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

Someone recommended their service center for oil changes on a Mini Cooper. I went a while back and…read morehave been having issues with my oil levels ever since. Someone else looked at it and said that the o ring is missing and they over torqued the connection and it's now broken and burning oil constantly. Ive tried calling, leaving messages for management, and have not heard back. So, hoping this review will get managements attention. This could ruin my vehicle and all I can get is an unhelpful AI bot that can't even figure out how to direct me to the service center. "Transferring you to the service desk now..." (Call never goes through, redirects back to the AI bot and asks if I'm looking for auto repair or building repair?!! Like, who decided this was a good idea to program this AI so that employees don't have to talk to concerned customers.

if I could leave less I would. had my my 2019 Nissan rogue towed there with a P0101 code ( mass air…read moreflow sensor. Had three sensors for them to reprogram or diagnose issue. They wouldn't try them without more money. Paid over $500. then was told my transmission was bad. SAME drivability problem I had it towed there for. Got two blocks away, check engine light back on. Got it home. SAME CODE P0101. Would not recommend for anyone. They won't stand by their work and do not properly diagnose.