The service depends on the person you're talking to behind the counter. I talked to one person and…read morehe was stellar when it came to identifying parts and providing service. I talked to another who couldn't identify the proper part, was looking at a part I wasn't asking for telling me he didn't have it in stock. I'll later found out his background was in a construction field but yet he was passing himself off as a car guy. The service is only as good as the intelligence level of the person you're dealing with. Advance Auto does not have the best computer system that makes it a little difficult for someone who's not well versed in the field. Some of the counter people are not. I don't think advanced is helping the kind of people that they're hiring with the computer system they have.

Easy doing local auto parts store with very friendly employees and good service, large selection of…read moreproducts and popular brands with some good prices as well. But of course some items can be found much cheaper elsewhere, always good to search for the best value on most items. Also the rewards program here is awkward, not automatically syncing to my purchases online and in store.

I bought a battery at autozone last fall. About two weeks ago the battery was weak but the motor…read morefinally turned over. I had the battery tested where I bought it. They said it was good. Took it to a automotive electrical shop that a z recommended. Diagnosed as a bad battery. Back to AZ. They said the battery was 100%. But overnight the battery was dead. I tried another recommended auto electric place. Diagnosis, bad battery. Will autozone replace a battery that they test as good? I doubt it. Certainly won't buy another battery at Autozone. ​

They rent out diagnostic machines!! It's a lot cheaper than the dealership. I love them.read more

An employee went up and helped a man behind two women in line. When I said something he said, "I'm…read moresorry that's just how it is." I will not do business with places that are rude and disrespectful to female customers.

These people are super helpful. I stopped in because my check engine light came on. Even though…read moreit's unseasonably cold, the person cheerfully went out to check the code. I was pretty sure I just needed some oil, but he wanted to be positive. Oil was my issue. He put it in for me and happily sent me on my way. Great service!

If I could give a 0 star I would... This business hires people with minimum to no knowledge of how…read moreto help people let alone cars wasted an hour and thirty minutes of my time and gas due to them not checking correct part numbers. For sure gonna be going to other retailers for now on... thanks for nothing sagamore parkway auto zone! I understand they get paid bare minimum to deal with people but, at least pretend you know what you are doing! What a embarrassment of a business.

I came in for some hose clamp pliers. Walking in you could tell the store was understaffed but…read moreJacob the manager was cool, calm, and collected. Took great care of everybody. Good staff!

Guys getting way over his head last couple years, prices are high and never has time for his…read morecostumers, always busy doing something else he says and always got to go pull your own parts, there isn't any good junkyards or scrap yards around anymore

Very helpful and friendly. Bought a rim from them for my Buick park avenue and they mounted my new…read moretire on it really quickly so I could get back on the road. They also got me a missing bolt I needed that I had lost while changing out my water pump. Thanks Jared for your help and keep up the good work and awesome customer service.

I am so glad I decided to stay in town and purchase my new to me Subaru. I called them on New…read moreYear's Eve and was ready to make the trip that was 3ish hrs away. I stopped in my tracks when I was told some BS as to why there were NO PHOTOS of said vehicle. Just the one in the advertisement. I kept texting, asking different questions to Justin Dunn. I feel he just couldn't be bothered, but I was asking legitimate questions! I didn't want to make a long trip for nothing!!! He didn't answer me anymore. Oh well. His loss. I did purchase a car that evening and have been so happy ever since! If you go here, make sure you see exactly what you will be looking to test drive and get all of your questions answered prior to visiting!

Jenny in the service department was absolutely outstanding in the way she handled our recent car…read morerepair. She kept us informed at every turn. I am 100% satisfied with this dealership. Love our Subaru Forester and now we are road worthy for our busy season. Impressed with the cleanliness and quality employees.

Amazing service! Great family owned business that has many years of experience and knowledge! I…read morehave bought 4 bikes from them and will continue for all my off-roading needs!!

even if you pay cash, you got to sign more than one paper. they lost two sales because I'm not…read moresigning my life away. I have cash, it should be me exchanging cash and singing one paper, the place is a joke.

I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

The air conditioning stopped working in my vehicle. The compressor needed replaced. Beck's is a…read moregood place to go. They got me in pretty quick. The guys I dealt with were nice and helpful. The labor cost is higher than average, but everything is good with my vehicle so far. Their online communication is nice as well.