solid experience at long lewis last week. grabbed a compact tractor to clear some brush and the…read moreguys were super helpful, didnt try to upsell me on a bunch of attachments i didnt need. price was fair and everything was ready on time. no bs, definitely recommend them

Great group of people that really get the job done correctly the first time…read more I just started using them for my tractor trailers and they really take care of you which is a key to keep customers in this market! They can work on just about any tractor issue you might have and won't keep your truck for 2+ weeks like some dealerships around town.

Store sold a bad battery that died while still under warranty. They wouldnt do anything to fix it…read more Bad service. Dishonest

went in to purchase a replacement battery , the store manager was playing games on his phone with…read moreheadphones on , they had the battery I had bought from them and could not find one that was not damaged so they tried to sell me a smaller battery for my suburban, and then they also tried to upsell me on a $75 higher battery rather than find the correct one , it took them 30 minutes and found one with the wrong post types , the new management and employees are untrained , I have purchased from this store over the years and will never go back to this store until they replace the employees and the manager , the store 3 miles down the road got me the correct one and it only took them 2 minutes. the Hoover store by Ellis piano is horrible .

this location has my car for 3 months now and counting was supposed to pick my car up Friday but I…read morewas told that my car isn't safe to drive and I needed it by today but still no car and that's my only vehicle already had my car for 3 months for a transmission now something electrical is going on or so they say looks like I have to take legal action because it's been so long and I can't get my car back plus already paid $3000 down for service I will never recommend this company to anyone stay away!!!!!!

The people there were so kind and worked with me even though I don't know much about cars. They ran…read moreevery test they could and told me where I needed to go to fix the actual problem because it had nothing to do with my transmission. They didn't make me pay a dime and had great service and I felt very respected even as a teenage girl walking into a transmission shop.

Family owned business. Fair and honest people. Would highly recommend using Gambles Auto Parts and…read moreService

I'm 57, have 5 vehicles that I manage in my fleet with the wife and kids. Been a loyal customer of…read moreDonnie Gambles for several years. Listen, make an appointment and articulate the symptom, his team will take it in and sort it out in a day or two. Fixed. But on the flip side, if you just want to find the cheapest fix, then take it down the road. Technicians are rare nowadays, and Donnie takes care of his. If you want it done right, but are concerned about the cost, then make better work decisions so you can make the money to get the good stuff. Gambles is the good stuff

Excellent customer services!! Owner was very nice and good hearted…read more I would recommend Southern Offroad to anyone who is looking for parts or work to be done on their vehicle(s).

This is one of the best custom auto shops in the south! I would highly! highly! recommend them to…read moreanyone who is trying to do any kind of custom work to their vehicle. When it comes to lift kits or any kind of custom work, they know what they're doing. David explains everything very thoroughly and tells you the ups and downs on brands. He doesn't try to sell you a particular brand just because. He actually sits down and explains what you're getting and what is the difference between one brand and another. They don't try to sell you something without you knowing what you're getting. Especially being a woman coming into a shop trying to get customs to your truck they don't take advantage of it, if you know what I mean. I have used them several times now and will continue to come back and recommend anyone who is looking for a dependable shop. A++++++++ shop!

I really enjoy their customer service, they have a lifelong customer with me because they're…read morehonest, great service, and family ran. Highly recommend getting your car serviced here if you're in the eastside of Birmingham.

I have a 06 Dodge charger rt and every time I need anything done on it, this is where I go. They…read morenever disappoint me. They never try to get me for things I don't need. Durrell will let me know exactly what I need and what I will need in the future. I love it there

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.

Friendly professional service from a well run and organized service facility…read more Highly recommended.