Quality service. I stopped by while on a trip to the Birmingham area and would stop by this…read morelocation again if I needed an oil change again.

The guys were so attentive, polite, and fast! They offered me ice cold water when I pulled up,…read moreexplained the oil change options, and completed the service in less than 10 minutes while I waited in my car. I'll definitely be back!

Derek and Chris were informative and gave me quick service. They were able to look my past…read moreservices which made it easy to get setup.

overfilled my oil, caused damage. JACOB the sexist manager with a mouth full of braces was a…read moredismissive jerk and spent 20 minutes with it and then tried to quote me on repairs made to that car less than a year ago. he ma'am'ed me to death, treated me like a simple idiot, interupted me fro the jump, told me I was wrong before looking at it, the. acted like I accused him of ruining my engine, rather than asking if they'd siphon some out and tell me why it's now misfiring and the check engine loght is on bc too much oil in a turbo froths and can cause damage. He continued to ma'am me, and when asked to stop, told me to get out. the regional manager also started with "I'm sure you have laundry to do since getting back from vacation". Please tell the little boys who work for you that my father was a master mechanic who worked on planes and cars my whole life, he's dead now or he'd have fixed this. I've checked my own oil for over 30 years and know about my car very well. I have maintenance records and take good care of it because they aren't made anymore and I love it very much. beyond that, I'm not some broke trash who can't afford to fix her car. I work for a multi billion dollar software company and could have built the computer Jacob was using to browse tires rather than focus on my car. they both treated me like an idiot woman and I. 2025, that won't fly. I'm taking g this car to Hyundai now, and if I find out Jacob's crew did indeed break it, I'll be back to tell him and hand his hateful self an estimate for repairs that they will be paying for. and if he catches an attitude again, it won't end with me leaving g peacefully this time.

Came in today for a routine oil change. Service was great. However, after completing the oil change…read morein my vehicle he failed to explain how to reset the service light on my vehicle. However, I was able to find how on YouTube so not a big deal That is the first time I've had that happen.

Absolutely amazing experience!!!!! Rick was fantastic! So fast and so professional!!! I will…read moredefinitely be coming here from now on.

Say and think (and write) what you want about Walmart, but they're automotive department is one of…read morethe best out there when it comes to prices and service. Think about it. Most everywhere you go you can find a Walmart. Let's say you purchase tires from Mr. Joe down the street... when you've got an issue and you're out of town, you're on your own with covering the cost. But since Walmarts are EVERYWHERE, you can go in and they'll find your warranty and services paid and get you on your way. Also love that I can drop off my car for an oil change and either grocery shop while it's getting changed. I hate paying triple what the 15 mins guy charges if I can avoid it. Plus kill two birds with one stone! Excellent service at this location.

We've used this Auto center several times. Each time has always been an easy, pleasant experience…read more If you have time to wait, go shop in store. If it's going to be a long time, go see a movie next door if you can't go back home. The staff is always friendly and knowledgeable. Never feel like I'm getting ripped off. Good selection of products, and with Walmart, they cover everything and are in every major city, so you know your warranty is good with them!

I'd give zero if possible. took my car in Saturday at 10am for a diagnostic test. They said it…read morewould be a few hours and they would call. 5:30 rolls around and they haven't called and knowing they close at 6 I go down there and they've closed early. Locking my car up! they're closed Sunday. My husband and I share a car. He has work Monday at 8am and no way there. My child's car seat base is in the car. just don't go here! They're incompetent.

I went into the tire engineers on main street in Trussville and asked the manager for a front end…read morealignment. He was immediately RUDE asking me why I thought I needed an alignment then went outside and said my tires were bald,which obviously they were not, insisting that I buy new tires. I've used tire engineers alot in the past but no longer after today. Drove down the street to Vulcan Tire & Automotive and they did a great job on my alignment and did not try to sell me anything that I didn't need. They have earned a new customer.

I was in the market for a reliable used car. I found one at a dealership in Center Point. The car…read morelooked nice, but I still wanted it looked over by a mechanic. Christian Brothers does pre-purchase vehicle inspections. They have two types of inspections. One is basically visual inspection and the other is an in-depth check of the car. Of course, I chose the more detailed inspection. When I went to drop the car off, I was greeted warmly by the man at the first desk. He recognized me from the phone. I received text messages letting me know when my car was being serviced, when it was ready, and a link to a report of their findings. The report was thorough. They even attached a video clip to demonstrate something that needed to be fixed. When I picked the car up, they reviewed the report with me further. They didn't push me on trying to have repairs done with them. The helped me decide to purchase the car. The report definitely helped with me being able to negotiate the price of the car to a more favorable price. If you need an used car looked at before buying, they can help you with that!

I had a very frustrating experience with Christian Brothers Automotive in Trussville. I took my…read morehusband's Audi in on a Monday for what we were told was a water hose and a few other hoses that needed to be replaced. What should have been a fairly straightforward repair ended up taking over a week. Throughout the week we were given multiple updates that turned out not to be accurate. Starting Wednesday we were told the car had been pulled in and was being worked on, and at one point we were told it would be ready, but it wasn't. Each day we kept getting different information, which felt like the runaround. We didn't end up getting the car back until the following Tuesday. Being without a vehicle that long was a huge inconvenience for our family. When I asked if there could be any type of discount because of the delay and miscommunication, I was told they couldn't offer any percentage off because they had to use a more expensive part for the Audi. While they did apologize for the miscommunication, the overall experience was still very disappointing. To make matters worse, about five days after getting the car back, we started smelling gas and had to bring the vehicle back again to have it checked. That was very concerning, especially after just having repairs done. I understand that repairs can take time, but better communication and making sure the job is fully completed the first time would have made a big difference.

I've been taking my vehicles to Panos for a couple years now. They've always done great work for me…read morebut I'd like to share about a recent experience where they truly went above and beyond for us. We have had car trouble with a vehicle we recently purchased over the last few months. The defect in the car is not currently covered by warranty. There is currently a lawsuit against the manufacturer for the defect, but we've had to bear the expense for now and hope ours doesn't have the issue outlined in the suit or be accepted as one of the many plaintiffs on the case. Tim and the rest of the Panos team have been super kind to us, helped us borrow a loaner vehicle to keep our small business running when we desperately needed it, and been more than fair in their dealings with us in a way that I don't many other mechanic shops would... certainly not dealerships nor the majority of larger shops! This group is truly honest, fair and exceptional in what they do! I can't recommend them enough to anyone seeking great service with a business they can trust.

Always do quality work- will give you trustworthy advice about your vehicles condition and make the…read morerepairs correctly. They also advise when you should wait or not have a repair or service! My family has used their services for many years now.

I live in Birmingham but I bought a Groupon for this place for an oil change and a "full…read moreinspection" because it was a good deal and not a chain place (local but not necessarily local to me). I drove out there Friday and told the guy I had the oil change Groupon, he said he was fully booked up for the weekend and asked if I wanted to make an appointment for Monday. I show up for my 11am appointment today and say "hello" in the office and garage a couple of times and see no one. Finally a man emerges. He asked how he could help me and I told him I had an 11am appointment and he replied, "today?", and seemed confused that I would've made one for today. He goes in to the office and dips out of sight for a second then comes out and asks if it's for a Groupon. I say yes and he tells me that they're not supposed to make appointments for Groupon and they can't honor it and I'll have to figure out a refund on Groupon's end. I say okay and then ask if he can do an oil change without a Groupon today. He says no. Does not offer to schedule me an oil change for later today or another time. Seemed like the guy didn't want to do any business with me. The best part is this morning I almost bought an entirely DIFFERENT Groupon for brake pad work from this same garage!

If you're up for games and wanting to be Ripped off this is the place to take your car…read more Main Complaints: Unfulfilled Services: Paid $4,500 for repairs that were never completed. Hostility and Intimidation: Brian Brown's verbal abuse and threats are unacceptable in any professional setting. Bait-and-Switch Tactics: Blaming unrelated issues (tires) and demanding signed waivers under duress. Lack of Accountability: No refund, apology, or effort to correct their mistakes--only deflection and aggression. Avoid this shop at all costs. My experience mirrors other reviews praising their "honesty," but their true colors--dishonesty, incompetence, and bullying--emerge when challenged. If you value your time, money, and dignity, seek reputable alternatives. To future customers: Document all interactions, demand itemized invoices, and read all reviews (not just the positive ones). This business thrives on silencing dissent through intimidation--don't let them.

Service requested this morning is rotation and balance of car tires…read more I am a previous customer of this location in Trussville,Alabama . The management was very helpful in December,2023 when she showed me the wormed out condition of the car's brake pads and rotors. I paid $600.00 for the two front brake pads and two front rotors for the car in December,2023. It was worth every dollar because I have not experienced any issues with the brakes. Customer service is always patient and willing to answer questions about the car.

Jerich at Mavis Tire gets my highest recommendation - he saved the day during a road trip panic…read moremoment yesterday driving back to New Orleans when my wheel almost came off. Over the phone he talked me through how to get it into driveable-enough shape to get it over to the shop, and even offered to stay late if I needed some extra time getting over there. Once we got to the shop, he was super friendly, and fixed up the wheels so we could make it home. If you're in the Birmingham area, definitely head to Mavis for your car issues - top notch customer service. Jerich - you're the absolute best and I can't thank you enough! Open invitation to any road trip we go on in the future. -Christina

Great service!! And I felt they were safe and very honest! Affordable prices and went the extra…read moremile to take care of me. All staff was very friendly, which made my horrible day a little easier.

Took my truck in and got a new transmission or repair transmission it lasted one year and 7 Days of…read morecourse I took it back had to buy another transmission got the extended warranty as it was about to expire it started slipping I took it in they kept it 3 days said they couldn't find anything wrong of course a month later it stopped working I took it back in immediately said never mind I'll take it somewhere else they said it was too late they had already started working on it and I had to pay them $500 to get it back they basically held my truck hostage for $500 I took it to another location they were nice enough to credit the $500 towards their transmission which was already $600 less than aamco was charging that was 3 years ago I haven't had any trouble with it