Derek and Chris were informative and gave me quick service. They were able to look my past…read moreservices which made it easy to get setup.

overfilled my oil, caused damage. JACOB the sexist manager with a mouth full of braces was a…read moredismissive jerk and spent 20 minutes with it and then tried to quote me on repairs made to that car less than a year ago. he ma'am'ed me to death, treated me like a simple idiot, interupted me fro the jump, told me I was wrong before looking at it, the. acted like I accused him of ruining my engine, rather than asking if they'd siphon some out and tell me why it's now misfiring and the check engine loght is on bc too much oil in a turbo froths and can cause damage. He continued to ma'am me, and when asked to stop, told me to get out. the regional manager also started with "I'm sure you have laundry to do since getting back from vacation". Please tell the little boys who work for you that my father was a master mechanic who worked on planes and cars my whole life, he's dead now or he'd have fixed this. I've checked my own oil for over 30 years and know about my car very well. I have maintenance records and take good care of it because they aren't made anymore and I love it very much. beyond that, I'm not some broke trash who can't afford to fix her car. I work for a multi billion dollar software company and could have built the computer Jacob was using to browse tires rather than focus on my car. they both treated me like an idiot woman and I. 2025, that won't fly. I'm taking g this car to Hyundai now, and if I find out Jacob's crew did indeed break it, I'll be back to tell him and hand his hateful self an estimate for repairs that they will be paying for. and if he catches an attitude again, it won't end with me leaving g peacefully this time.

Came in today for a routine oil change. Service was great. However, after completing the oil change…read morein my vehicle he failed to explain how to reset the service light on my vehicle. However, I was able to find how on YouTube so not a big deal That is the first time I've had that happen.

Absolutely amazing experience!!!!! Rick was fantastic! So fast and so professional!!! I will…read moredefinitely be coming here from now on.

Say and think (and write) what you want about Walmart, but they're automotive department is one of…read morethe best out there when it comes to prices and service. Think about it. Most everywhere you go you can find a Walmart. Let's say you purchase tires from Mr. Joe down the street... when you've got an issue and you're out of town, you're on your own with covering the cost. But since Walmarts are EVERYWHERE, you can go in and they'll find your warranty and services paid and get you on your way. Also love that I can drop off my car for an oil change and either grocery shop while it's getting changed. I hate paying triple what the 15 mins guy charges if I can avoid it. Plus kill two birds with one stone! Excellent service at this location.

We've used this Auto center several times. Each time has always been an easy, pleasant experience…read more If you have time to wait, go shop in store. If it's going to be a long time, go see a movie next door if you can't go back home. The staff is always friendly and knowledgeable. Never feel like I'm getting ripped off. Good selection of products, and with Walmart, they cover everything and are in every major city, so you know your warranty is good with them!

I went into the tire engineers on main street in Trussville and asked the manager for a front end…read morealignment. He was immediately RUDE asking me why I thought I needed an alignment then went outside and said my tires were bald,which obviously they were not, insisting that I buy new tires. I've used tire engineers alot in the past but no longer after today. Drove down the street to Vulcan Tire & Automotive and they did a great job on my alignment and did not try to sell me anything that I didn't need. They have earned a new customer.

I'd give zero if possible. took my car in Saturday at 10am for a diagnostic test. They said it…read morewould be a few hours and they would call. 5:30 rolls around and they haven't called and knowing they close at 6 I go down there and they've closed early. Locking my car up! they're closed Sunday. My husband and I share a car. He has work Monday at 8am and no way there. My child's car seat base is in the car. just don't go here! They're incompetent.

I had a very frustrating experience with Christian Brothers Automotive in Trussville. I took my…read morehusband's Audi in on a Monday for what we were told was a water hose and a few other hoses that needed to be replaced. What should have been a fairly straightforward repair ended up taking over a week. Throughout the week we were given multiple updates that turned out not to be accurate. Starting Wednesday we were told the car had been pulled in and was being worked on, and at one point we were told it would be ready, but it wasn't. Each day we kept getting different information, which felt like the runaround. We didn't end up getting the car back until the following Tuesday. Being without a vehicle that long was a huge inconvenience for our family. When I asked if there could be any type of discount because of the delay and miscommunication, I was told they couldn't offer any percentage off because they had to use a more expensive part for the Audi. While they did apologize for the miscommunication, the overall experience was still very disappointing. To make matters worse, about five days after getting the car back, we started smelling gas and had to bring the vehicle back again to have it checked. That was very concerning, especially after just having repairs done. I understand that repairs can take time, but better communication and making sure the job is fully completed the first time would have made a big difference.

Had a good experience in the past so I called for an estimate on some work. A week later and they…read morestill haven't called back with an estimate. I assume they either don't want to do the work or don't know how to do it. Poor communication skills.

I've been taking my vehicles to Panos for a couple years now. They've always done great work for me…read morebut I'd like to share about a recent experience where they truly went above and beyond for us. We have had car trouble with a vehicle we recently purchased over the last few months. The defect in the car is not currently covered by warranty. There is currently a lawsuit against the manufacturer for the defect, but we've had to bear the expense for now and hope ours doesn't have the issue outlined in the suit or be accepted as one of the many plaintiffs on the case. Tim and the rest of the Panos team have been super kind to us, helped us borrow a loaner vehicle to keep our small business running when we desperately needed it, and been more than fair in their dealings with us in a way that I don't many other mechanic shops would... certainly not dealerships nor the majority of larger shops! This group is truly honest, fair and exceptional in what they do! I can't recommend them enough to anyone seeking great service with a business they can trust.

Always do quality work- will give you trustworthy advice about your vehicles condition and make the…read morerepairs correctly. They also advise when you should wait or not have a repair or service! My family has used their services for many years now.

If you're up for games and wanting to be Ripped off this is the place to take your car…read more Main Complaints: Unfulfilled Services: Paid $4,500 for repairs that were never completed. Hostility and Intimidation: Brian Brown's verbal abuse and threats are unacceptable in any professional setting. Bait-and-Switch Tactics: Blaming unrelated issues (tires) and demanding signed waivers under duress. Lack of Accountability: No refund, apology, or effort to correct their mistakes--only deflection and aggression. Avoid this shop at all costs. My experience mirrors other reviews praising their "honesty," but their true colors--dishonesty, incompetence, and bullying--emerge when challenged. If you value your time, money, and dignity, seek reputable alternatives. To future customers: Document all interactions, demand itemized invoices, and read all reviews (not just the positive ones). This business thrives on silencing dissent through intimidation--don't let them.

Some time ago, I took an F150 to have the spark plugs removed and re-thread. When I asked about the…read morebase price no one knew until they can "look at it first" I agreed as long as they just removed the spark plugs ONLY, when I came up there to see about the price they jumped up to over $2500. I told him not to do any more work, but just the spark plugs removal, the shop owner said that he was not going to do that that he was "already committed" and was going to do the job all the way. A woman that was working there and told me that the wiring harness has to be replaced as well. They kept doing things that I told them not to do so that they can jump the price up even more. I was so frustrated because they were trying to charge me for stuff that I did not agree to and will not be able to pay for.. the owner threaten to have me arrested and sued if I did not pay, and that he would charge me a certain amount of day until it is paid for. I wanted to save as much money as possible because I also had to take my dog to the vet, the shop owner forced me to put my dog down so I can get my truck out because I couldn't pay the vet bill. I had to spend all I had to get the truck out, when I left with the truck, it was running terrible so of course I took it to another shop where they said that everything was done terribly and a lot of things were not even properly done. The other shop told me that I should take it back to them and make them do everything again the right way. I took the truck home myself and took a week off of work, I rebuild the engine and replaced all the things that they should've done. I got the truck running perfectly and drove into another shop where they did a inspection and checked it off, I sold the truck and bought myself a new Dodge ram to get the money back that I wasted on the shop. Unfortunately, I lost my dog and my truck because of this place. One of the ladies even told me to vote for Trump if I wanted to make more money in the future, this place is disgusting and overpriced. I don't ever like taking my vehicles to the shop. If I can just do it myself, unfortunately, I just didn't have the time to do it so I thought a simple repair would be just fine. This place really is a scam, never again would I ever take my vehicle to a shop like this. My first and last experience with this or any repair shop, this place proved me right that most mechanic shops are nothing but a scam.

Service requested this morning is rotation and balance of car tires…read more I am a previous customer of this location in Trussville,Alabama . The management was very helpful in December,2023 when she showed me the wormed out condition of the car's brake pads and rotors. I paid $600.00 for the two front brake pads and two front rotors for the car in December,2023. It was worth every dollar because I have not experienced any issues with the brakes. Customer service is always patient and willing to answer questions about the car.

Jerich at Mavis Tire gets my highest recommendation - he saved the day during a road trip panic…read moremoment yesterday driving back to New Orleans when my wheel almost came off. Over the phone he talked me through how to get it into driveable-enough shape to get it over to the shop, and even offered to stay late if I needed some extra time getting over there. Once we got to the shop, he was super friendly, and fixed up the wheels so we could make it home. If you're in the Birmingham area, definitely head to Mavis for your car issues - top notch customer service. Jerich - you're the absolute best and I can't thank you enough! Open invitation to any road trip we go on in the future. -Christina