Just got a AI and no help at all! Very frustrating!!! It's bad when you can't get a phone number…read moreor human anymore.

They know their industry. For a pick a part yard its super clean. They people are very professional…read moreand hospitable. They made every effort to get my part quickly. It was a shorter wait than going to Autozone and cost way less. Plenty of parking and and easy to load big parts on my truck. Great people. I will be back.

They did an excellent job on installing a trailer hitch on my car. Very friendly and a nice…read morewaiting room.

Team helped me out in a bind getting a hitched installed asap, before my trip the next day. Very…read moreprofessional, outstanding family owned business who cares about delivering a great customer experience. Thank you to the Ferguson team for a job well done. Examples of their positive experience both in workmanship and friendliness is why we should support this great business. Thank you

Sean is so very helpful! He was very attentive, listened and executed his whole role perfectly…read more thank you very much Sean, i appreciate everything you did for me :)

This is the best Auto part store around. The Donald always goes above and beyond to help you out. I…read moredrive a little further, just to go here and buy my parts.

Super helpful! We pulled over here after our undercarriage started coming off and dragging on the…read moreinterstate. They gave us everything we needed to fix it and were extremely accommodating, friendly and helpful! Customer service was a 10/10! Thanks guys!

Jay did an amazing job helping me with a purchase that I made to fix an elderly neighbors car. He…read morealso made a decision to help with a Mgr override regarding a return I later had. I will continue to do my business exclusively w Advance Auto Parts because of this decision Jay made.

napa online gave me the run around, mia a supervisor for napa online did contact the melbourne…read morestore at 2060 wickham road melbourne fl. and asked them to assist me. i went in person to the store to speak with the manager, ryan. he informed me he had to speak with his boss, and he would call me. the next day, i called, he said he was meeting with her, said he' call back by end of day. it's been three days and no phone call. it seems $$$$$ is much more important than reputation and customer service. it seems the store wants to separate itself from the online business, and blame blame blame. they are both at fault. they both are now ignoring me and unwilling to help me purchase an item from napa at the correct advertised price.

Worst customer service I have seen. The employee refused to find a way to make a transaction and…read morerefused to contact management to authorize payment. They could not do there job and will be losing this contract over it. Would not recommend until they take their staffing seriously and get personnel that value business and customer service. Ended up leaving as they refused service

Had been almost a year since all 3 wiper blades were replaced. They had been streaking even with…read morewiping them down with plan water and paper towel. Being exposed to salt air year round also did not help. Michael P knew exactly which brand would fit and put them all on per store courtesy which saved me that headache. Price was decent as it was one of the best so they should last about 9 months. Michael was my hero.

Craziest thing I've ever heard the car wash ran out of water. The first time I was OK with thought…read moremaybe something was broke pulled in today closed again. Said they ran out of water. Have to fill tanks back up. What kind of water are you using?

On February 18 I purchased a transmission that was supposed to have 68,000 miles. After my mechanic…read moreinstalled it following the correct procedure (new filter and new fluid), it was discovered that the transmission pump was defective. When I contacted the company, they first said they would send another transmission. Later they changed the story and said they would refund my money, but only if I paid my mechanic again to remove the transmission so they could pick it up. I paid again for labor to remove it. When they came to pick it up, they suddenly claimed that a warranty seal was broken and refused to take the transmission back. To make matters worse, they left the transmission in the middle of the street in front of the repair shop where my car is currently disassembled. At this point I have spent over $6,000 and my vehicle is still not repaired. It is extremely frustrating because no customer pays this amount of money expecting to buy a problem instead of a working product. Because of this situation, I will be filing formal complaints with the Better Business Bureau (BBB), the Florida Attorney General, the Florida Department of Agriculture and Consumer Services, and the Federal Trade Commission (FTC). THIS COMPANY IS A FRAUD. THEY DO NOT HONOR WARRANTIES WHEN THEIR PRODUCTS ARE DEFECTIVE, AND THE PARTS ARE SOLD WITH INFORMATION THAT DOES NOT MATCH THEIR REAL CONDITION

I went there to have my oil changed. They were quick & explained everything to me. I will…read moredefinitely go there again.

Great prices. Need to call ahead of time to see what services they don't offer. Other than that…read moreit's great.

Customer Service is forgotten by the big box store. Stay away from here. Go to a real auto service…read morecenter If you wanna get good results by people who know what's going on and how to do it. Discount tire down the road is cheaper and they know what they're doing and get it done much quicker, and haven't forgotten what good customer services is.