I was on my way to pick up a friend at the Norfolk International Airport in Virgina when my tire…read morelow pressure light came on. Fortunately, within 10 minutes, I saw what looked like an auto repair shop and turned into Old's Auto Supply & Service. The staff was not only very courteous, the woman who handled my emergency, was able to have my tires looked at in an expedient manner. The friendly technician came out and spoke with me, after finding a screw in the tire and let me know he was able to plug it so I could go on my way. I highly recommend Old's, their staff and service are a 10+ on a 5 scale!!

Friendly, honest and reliable service. I won't take my…read morevehicles anywhere else. Staff is always polite and keeps you update on vehicle's status

If you are looking for car repair or a state inspection keep looking don't stop here. Had an…read moreupcoming state inspection on my GMC pick up and needed a new water pump on our H3. So I called ahead and also ordered 2 new tires for each vehicle. When H3 was worked on to install the new water pump the mechanic hit the radiator so hard it got a leak. When we got it home I smelled antifreeze and opened the hood. Green antifreeze was all over the engine compartment. I looked all over for the leak, could not find it. Call TAC and took the H3 back in. The mechanic (Tim) found the leak right a way. He could not deny that pressure on one side of radiator would push it into the frame of the vehicle and cut a 4 to 5 inch line in the radiator. TAC agreed to replace the radiator. It took 3 days to get it back ( had to wait for parts ) got home and smelled antifreeze again. This time I found it myself. Radiator cap was leaking. Was told new radiator does not come with new cap will have to buy one. One week of my life gone because I stopped in. Now part 2 the GMC pick up. This will be easy, state inspection and 2 new tires. New tires will be mounted on the rear. You got it the new tires were installed on the front. OK not so bad but 2 days later my front break caliber bolt was missing and I had no breaks! Will not go back! Did all this happen because they are honest or because they are crooks? Me vote is they are not honest!!

Great prices but I'm disappointed in the follow through. Prices for oil changes range from 20s to…read more30s (depending on the oil). Service is by reservation only. They stay pretty busy, and walk ins aren't an option. So my appointment was at 1. I show up and they take my vehicle right back. There is a waiting room that has a tv and magazines. In was very clean. I would have given more stars but there were oil hand prints all over my explorer. The hood wasn't closed all the way and we got a mile down the road and I had to pull over to latch it shut. Everyone seems very polite but I was very upset about the oil prints as my explorer is white and we just washed it today. I would recommend a little more attention to detail. One good thing is if they do not have a specific oil, you can request it in advance and they will track it down.

Just picked up my jeep perfect job and a fair price. Really good guys. Thanksread more

Great service and great price!!! They even picked up my mower, told me everything that was wrong…read moreand fixed it in a few days!!

great quality of work. thorough and comprehensive. honest as the day is long. super nice son and…read moredad owners. highly recommend.

Need new windshield wiper blades? This store will install them for free. Just go in and purchase…read morethe ones you want and they will have them on in just a matter of minutes. Since this store opened in E-City, I have used it for all my auto parts and oil change supplies. The staff is very freindly and helpful and their prices are very competitive with other stores. They run a lot of oil change specials every month too.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Very nice guys to deal with. Honesty is at the core of your business. Have bought some quality…read moreparts at a very reasonable price. Definitely recommend these guys.

Been here several times in the past year. Sme of the best prices in town and if he don't have it he…read moregets on phone and checks around. Def will do buisness with them again.

They loveee talking to you like youre stupid so goodluck if you have a short fuse. Simple questions…read morecant be answered without being cut off mid sentence as well so thats also fun, i guess. 3 stars is generous. Work on your customer service asap.

These guys are old-school and gruff, the way car guys should be. They were recommended by another…read moresalvage yard and for good reason. The part I picked up was an exact match and was in service and working an hour later. I hope to use these guys again. Regarding the review by Joseph, I understand his issue and I wish things were that easy too. However, salvage yards have never worked like that in my experience. You have to show up and take a look.

they very rarely have the parts I need for a relatively common ford truck. the manager guy is rude…read moreand has a very condescending know it all attitude. I'm pretty fluent in knowing about my vehicles and he talks to customers in a tone that makes it seem like the fact that he's a manager went straight to his head.

I went in for windshield wipers because we were about to get some rain. I got 5 blades, they come 1…read morein a pack now. All blades were $25 except the back one for my Highlander. I couldn't believe how much they cost. I got home and checked Dams price! Half price of auto zones windshield wipers. I paid $120 for 5 blades. Ridiculous! I will be returning the ones that aren't used