When your relatively new (3yr old) lawn mower won't start and you've tried everything to get it…read morerunning, it's beyond frustrating. We don't know very many people in Virginia, so we didn't know where to turn, who to trust, recommendations, etc., so I sent out a repair request on Yelp. After giving a brief synopsis of the problem, my request was sent to multiple businesses. Miller's Garage was the first to respond. Joshua provided me with all the details I asked for. We received another response from a different business 2 days later. Due to Joshua's timely communication and honestly answering our questions, we decided to take it to him. He wasn't home but, we were able to drop off the lawn mower in a secure spot, while in constant communication with him. Just as he said, true to his word, he fixed our mower in a very timely manner (a few days), while giving an update AND at the price he quoted. No surprises, which is amazing nowadays. We picked up our mower and Joshua explained/demonstrated what he fixed, then he helped load it into our car. We appreciate that being as we're older. and went Upon arrival, we put it to the test. It was like a BRAND New mover again! Yay! Lawn is looking sharp again! Joshua at Miller's Garage is an honest guy that does exceptional work for a fair, reasonable price. He even gave tips on how to winterize it and keep it running for the long haul. I highly recommend Miller's Garage and if we ever have another problem, we will be calling Joshua to fix it.

I thought I found an honest worker, but I was wrong. It cost me $520 cash, more of my time than I…read morewas led to believe & I still had to pay someone else to fix the mowers (this guy was an honest friend). He seemed to figure out what was wrong pretty quickly & said it should be quick repairs (it was almost a month, I think). He said some wrong parts came in & he had to reorder. Then, we had a lot of rain and some flooding. He works from his back yard & said his flooding was bad. Well, at least one of my mowers must have sat in a flooded area because the 2nd man I paid to fix it said the carburetor was all gunked up; It also needed a new air filter. It worked for about 5 minutes after he brought it back & it quit working. The rider lasted for one mowing. Josh said he's a veteran. Well, my 92 yer-old dad is a veteran too & his riding mower didn't get repaired. Josh Miller didn't respond to messages by text, email or phone. It's so sad to give people your trust & then be treated like poop. Very unprofessional too.

Left my pressure washer there because I couldn't get it to start. I couldn't get it back until 3…read moreweeks later. They said nothing is wrong with it and I owed them $40. Lack of communication and professionalism.

I took my Ego lawn mower to this place after an experience from another repair company that left me…read morefeeling very uncomfortable. My mower was less than 2 months old but needed to have the self propelled mower replaced as it was defected. The first place on the list that would repair Ego mowers was this other place that had a 30 dollar deposit which would be refunded after the warranty covered the repairs. What made me uncomfortable was the fact that the wait was over a month before they would look at it. Not only that, it would be sitting outside in the elements (or a somewhat covered area still outside). It was the hottest time of the summer and I felt with an electric mower, it wouldn't be good for the components, the fading or whatever would occur in that months time. I didn't like that and called Capital. Capital answered right away and said they could have it seen in less than 2 days and repaired as soon as the parts came in. I was looking at a week vs over a month. Their deposit was 60 dollars however I didn't care about that because I knew it was covered by ego. Everything went very smooth and a week later, my mower was fixed and back to brand new status. It was actually better than new because the motor to the self propelled was defected from the beginning. I got the deposit back with no hassle and was on my way. I was thrilled with the service and for certain would be taking my equipment back here if ever needed. Oh, I did mention to them the other place had my mower outside and he was shocked to hear that especially with an electric one. He took me over to the warehouse that was an actual building and showed me where my mower would be. That was the icing on the cake! I highly recommend this place for your repairs.

Good service/ helpful agents, good quality! Thank Mary,…read moreBoby, BSanders!: helpful, knowledgeable and patience!

I've visited a few times over the past year having transfered to Chesapeake from Pa. I purchased…read moreclose to $2000.00 dollars worth of lawn equipment from this establishment over the past year, most of it at once, and each visit afterward has been very pleasant. My daughter and I stopped by yesterday 5 minutes before closing as I needed new mower blades and the staffs initial look as we walked in was..."is this dude serious?...Its Friday night and were about to close", but their service was to the contrary. The 3 staff members who engaged with my daughter and I were very pleasant, funny and professional. I'm looking forward to my next visit!

The pull start on my Toro Lawnmower broke and rather than try to tackle the job myself, I brought…read moreit to to the professional team at Land and Coats at 110 Gainsborogh Circle just off Battlefield Boulevard in the heart of Chesapeake. The staff here is very friendly and knowledgeable. They were able to repair my lawnmower quickly and professionally. The price of the repair was much lower than I anticipated and I am a very happy customer for life!

We called Land and Coates to pickup our riding lawnmower for a tune up and a possible oil leak…read morearound the oil tube. Two weeks later, we were told they couldn't find a leak but would still do the tune up. We agreed. 4 days later we received a text stating the mower was ready. We then paid the fee and was told the mower would be delivered the next day. The lawn mower was not delivered, no phone call, no text. I am giving them a 2 star rating, mainly because their communication is awful. we received no update about when we could expect the work to be done, nor did we get the lawn mower back in a timely manner as stated by this office. 3 weeks for a tune up.

I went in to ask them about what they do with RYOBI what I'd need to return a dead battery under…read morewarranty. I was just going to ship it myself after I can contact RYOBI smh that's another review lol.. anyway they told me they would do everything for me there, claim and all! Their customer service is so on point I legit thought they actually wanted to do all of it for me and not just could do it. So along with everything I've been told about this place and now this visit I will definitely be recommending them!

I had high hopes for this lawn mower repair shop, but my experience was nothing short of…read morefrustrating. It will take them 3 and a half weeks to repair my mower, which is far longer than I expected. To make matters worse, their communication was incredibly slow; I often found myself waiting days for a response to my inquiries. I understand that repairs can take time, but the lack of timely updates and the excessive wait made this a very disappointing experience. I won't be recommending this shop to anyone. No change to my review, how is a company with 3.5 weeks out for repairs, have time to view and respond to reviews. My 1 star review will remain.

I'm honestly disgusted. This is probably been the most unprofessional place we've ever dealt with…read more It mostly has to do with the current owner. He is probably one of the most disrespectful human beings I've ever encountered. The that he treated my husband is so unprofessional and rude. I would never recommend this place to anyone! if I had a recording of our phone conversation, I would post it! Absolutely atrocious! Only come here if you plan on spending 1000+ dollars as they keep your lawn mowers for 4+ months!

I love Hank and his grandson but I think they took a break. My lawnmower worked well after repair…read moreby Hank.

Outstanding customer service at the Bonney Rd location! Called with technical questions concerning…read morean old 3hp Briggs & Stratton Engine on an Ariens Tiller. Eric, in the Service Dept was extremely helpful in explaining the solution to my engine issue, and gave me easy to follow instruction over the phone to get it back running smooth. He and the previous employees I spoke with were all very courteous and demonstrated uncommon patience as I tried to explained my problem. Thanks!

Here's a tightened, more publication-ready version with a sharper edge and cleaner flow:…read more When the pull cord on my Toro lawnmower gave out, I decided to leave it to the professionals and brought it to Land & Coates for service. That proved to be the right call. The service department is staffed by people who clearly know their trade--knowledgeable, efficient, and easy to work with. Just as important, they respect your time. I was quoted a two-day turnaround, but the mower was ready in a day and a half. In a market where service can be inconsistent, Land & Coates delivers straightforward, reliable work at a fair price. Whether you're in the market for new equipment or simply need dependable service, they're a solid choice--and one worth supporting locally.