Always do great job here !…read more Friendly and prompt service. Knowledgeable and attentive

Took my RAM 3500 Diesel in for service and they apparently overfilled it with oil. No immediate…read moreproblems, but over time this caused over $5000.00 of damage to the DPF, EGR, and CCV parts of the emissions system. Took the truck to the dealer and they indicated that it was damaged from being overfilled. I reached out to Valvoline for a remedy, and after almost a week of little to no updates am informed that they will not cover that. They are the only place to touch the oil on this truck. They do not deny overfilling it, just that it did not appear right away so they won't cover it. No more "quick" oil changes for me.

Great Service!! Best bunch of people working there. I always have trusted them when i needed them…read moreas did my father before me. My dad was a mechanic and I remember him taking about the Morristown location and how much he loved them. He always talked about how they knew what they were doing and always so kind. When you go the extra mile, that means alot.

I am disappointed in the level of ability at this business. Have been using this business for years…read moreonly due to lack of options in Tazwell, Tennessee. This service center lacks the simplest of knowledge new tires always go in the back, God forbid you request service, out of this service "Service" center. Thermostat, too easy. Wrong size! Service lights lightings on my dash,'form more than six month. Went as far as to read the codes myself, Thermostat! Terrible service, absolutely no knowledge of easiest tasks, lack of management, and a complete rip-off to, the city of Tazwell, Tennesse. FYI Oil filters are to be tight also!

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.