Honest, very competent and always willing to answer questions. Work is always done well, and I…read moreknow that the owner stands behind his work. I have taken my car to K&N when dealership says they can't duplicate the problem I am having. Owner is willing to take the time to duplicate the problem and fix it! I had brakes replaced at dealership. Rotor was out of round but problem did not happen until car had been driven on highway for a while. I took it to the dealer (still under warranty) explained problem. I was told there was nothing wrong with brakes. So I drove it until it got really bad, but decided not to bother with dealer (work was still under warranty) and I took the car to K & N because I knew the owner would listen and believe me, which he did, and he fixed the problem,

I used to take my cars to him, but a few years ago, and I heard more of this, just my take on it,…read moreand I asked to look at it and then let me know what problem was and how much, and if he would charge for estimate. He said no not gonna charge. Well I went by that afternoon and asked what it was and he said it was something in the ignition. I said ok let me save up some money and I come back. He charged me $90 and said sorry but have to charge you period. I got taken, I Never went back and heard others havent either.

I had a warranty for a part from them so when me and my mom went to go get a replacement for the…read morepart they instead just gave us excuses and stated that the warranty we paid extra for was not valid because it must of been put fault the part broke... my mother was then asked if she wanted the manager to check out the car in question and she said yes. The moment my mother walked out with the manager I heard several employees talking poorly about my mother. I am assuming they didn't see me because the moment I walked around the corner they just got qu and looked at me. At least the manager checked out the car but I am definitely not impressed by the unprofessional behavior from his employee.

Hands down, some of the nicest people we have ever met. Period. They were super sweet, extremely…read moreunderstanding and went above and beyond to make sure we got the parts we needed. I couldn't have asked for more

i was having trouble with my car starting after i turned it off, hoping it was the battery, i went…read moreinto the local auto parts store because i remembered i had a warranty on it.the momement i walked into the store the guy behind the counter acknoledged me and asked how he could help, make a long story short superior customer service was in and out in maybe 20 min!! awsome i believe his name was jocob and also directed me to a reliable local mechanic(thanks so much)

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This is my local autopart store, across the street from O'Reily's. Love the store, always a good…read moreexperience with good people. Today i was so complicated due to confusion but Paula gave me her full devotion. Great person.

These guys knew their CRAP!!!! For damn sure. Not as cheap as autozone, but the knowledge was more…read morethan worth it...

Employees were very nice & helpful. I had to go back like 3 times to get the right part & they were…read morevery patient with me.

My daughter and I were driving from Alabama to California and the check engine light came…read moreon....ugh! AutoZone has a diagnostic tool to figure out why the light came on for free which was super easy to use. The report said that we had air flow issues. Abel Soto, Store Manager, was extremely helpful and explained to us what the problem was and how to resolve the issue. He even said that he would come out and help us as soon as another employee returned from making a delivery. We replaced something and cleaned something and Abel reviewed our work and said we were good to go. I'm happy to say that we made it home without the check engine light turning on again! I am so glad that we headed to AutoZone. Abel's customer service was amazing.