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    Advance Auto Parts

    3.7 (3 reviews)
    Closed 7:30 am - 9:00 pm

    Services - Advance Auto Parts

    Vehicle battery testing

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.6
    (42 reviews)

    I took my car here after getting a flat while driving on 220. Was greeted by Aldin and told him…read morethat while I was having the flat fixed I was interested in getting new tires all together. He took a look and told me he could do all 4 but I really only needed 3. It was refreshing to hear him be honest instead of just saying I needed all 4, because I for sure wouldn't have been able to tell!!! Decided on 3 and will come back for 4th. Asked him to also change oil, do an alignment and change an out head light. He asked me when I needed the car by and I asked him if it could be ready the following day? It's been my experience that car work takes a while! He said "Oh no, I mean when do you want it by today?" WHHAATT!? He quoted me a price and I was SO relieved with his quote because I figured it would be AT LEAST double. Also asked him to take a look at a window that was stuck down. He was extremely accommodating and listened to all of my concerns. I went to work and within a few hours he was calling with an updated. The work was almost completed but he had found another issue and told me where I would need to take it to be fixed, as it was a body issue that they did not do there. My car was ready by my lunch break another hour later! When I went to pick it up he showed me the body issue and explained it to a clueless car idiot like me and answered all my questions. I didn't end up getting the window fixed but they went above and beyond by taping it up for me until I do! Kathy then checked me out and explained everything that I was charged for and was so knowledgeable and warm that I just wanted to give her a big hug!! The whole team here, made what was potentially a very stressful and expensive day, easy and rather painless to my wallet! I will return for the window and my other tire soon and will make this my car repair and maintenance home! Thank you sooooo much to the whole team!!!

    I have had multiple bad experiences here. This is the last time I take my car to this place. You…read morecan not make an appointment and even if you do, you will have to wait 4 to 5 hours for something as simple as an oil change. I called two nights ago to let them know I'd like to get a basic check up for a trip and that id be picking it up at 5pm. I dropped off my car last night and I arrived after work (they had over 8 hours to look at it). My car was still parked where I left it. IN 8 HOURS HAD NOT BEEN TOUCHED. The moment I showed up, their excuse was. They have been busy. NEVER AGAIN!

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.3
    (8 reviews)

    I'm from Cleveland Ohio. I've used Firestone there for years with NO issues. I TRIED to use this…read moreFirestone store to get my wife's Chrysler 200 repaired. She had a dead battery but her car sat for 2 months. The battery was newly purchased at Pep Boys in March. I was able to jump her car with some cheap ass jumper cables, but these "mechanics" told me their jump machine could not get the car started. Yes, that's right. Mechanics had no improvising in their bag of tricks. They did get the car started after 20 minutes. At that time, I told them just to back it out and put it in the lot and I would get it towed. I WOULD NEVER refer ANY OF YOU to these "mechanics". Cleatus from Dukes of Hazard would and COULD HAVE figured it out. STAY AWAY if you are smart.

    I spoke to the manager, Josh, when my air conditioning unit in my 2005 GMC 2500 HD had went out…read moreafter having had it repaired on 5/11/2022. We have since moved out of state and the 2 Firestone locations closest to me at the new address did not offer AC services. Though he could not refund the total cost, Josh was realistic and worked with me and refunded the cost of the parts installed during the repair, which was reasonable in my opinion. Prior to this repair I have always had top not h service and materials from this location. In comparison to my experiences with the Firestone closest to me now - they are head and shoulders above them in every possible way. After I complete my schooling we plan on moving back to the area and when we do - we will continue to have our vehicles serviced at this location. They operate with integrity and always gave me real time advise on things they have observed when inspecting my vehicle and have never given me bad service. I highly recommend them and miss them - the Firestone where I live is horrible. Perhaps they could send a few of their folks to the location here and clean their mess up. Thank you to Josh and all of the skilled and friendly technicians at this location - you set the bar high and I have yet to see anyone come close.

    Advance Auto Parts - autopartssupplies - Updated June 2026

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