uber driver sent here on my first and last delivery order. we are not paid enough to stand in line for 20 minutes just for glass cleaner. how are you going to be slower than a restaurant that has to actually COOK FOOD for gods sake. At my old job I would never but I guess they value charisma over laziness these days, even though these employees didn't look charismatic at all. Just terrible. Never coming here for anything especially not for fixing my car; just to wait in a line while you ignore me and explain what oil is to a customer? I'm good. I've been in customer service and you don't do that to people. Have fun not getting a single driver to your business read more

En el día de hoy fui a la tienda para que me asesorarán porque tenía problemas en mi coche y la atención fue súper mala. no hay interés en esa tienda de dar atención a los clientes. para mi entender el Review será de cero. esa tienda debería de cerrar o cambiar a todo el personal. estoy muy molesto por la falta de profesionalidad. read more

I went in this morning (08/26/2024) was greeted by this guy forgot to get his name. I recently visited this Advanced Auto Parts and had a disappointing experience. The employee who assisted me tried to sell me an alternator, insisting that it was the cause of my car troubles. However, my car is only 4 years old, and alternators typically last about 75,000 miles or 7 years. Skeptical of his advice, I went to the nearest Walmart Car Care Center on 441 about mile away. They checked my car, provided a printout receipt confirming that the battery was bad, and replaced it. My car has been running perfectly fine since then. It's clear that the employee at Advanced Auto Parts was not knowledgeable about car maintenance. He should not be working there if he cannot provide accurate advice to customers. I hope the management takes this feedback seriously to improve their service. Make this matter worse, I had bought this battery that was bad in 2021 so when I mentioned that to him maybe he figured steer away from doing an warranty replacement but hey now I know to steer away from this advanced auto parts for future car parts or any sort of issues relating for me to make an visit read more

Advance Auto Parts - This is the original battery that was purchased from Advanced Auto Parts on 441 most likely Oct/Nov 21 - Auto Parts & Supplies Near Me - Royal Palm Beach, Florida

I went to AAP to purchase a battery for my car. The man who assisted me was incredibly helpful in having me choose the right one. Price-wise was what I expected for batteries but a lot better than going through the dealership for certain. The experience was very easy and relaxed as the two associates to whom I spoke were friendly and affable. I would come back for more auto needs as they arise with my car. read more

I don't know why this place has only 1.5 stars. THEY DESERVE 5 STARS!!! This place is AMAZING!! DJ & George were absolute life savers. I'm new to the area and I panicked when my car said it needed coolant. I had no idea what I was doing. These guys were soooooo knowledgeable & helpful. I can't thank them enough. Thank you guys . It's employees like DJ & George who create new loyal customers like me read more

Horrible. Have a dead battery. Got there turned car off and went in. They are cash only. Could not look up battery or anything. Had to jump car again to leave. No help with that either. Waste of time. Why can't people put out a sign on the door that the place is having problems? Would make sense wouldn't it? read more

the manager treated me very badly and forced me in bad ways to leave the premises because I did not have Wearing a mask For COVID-19. I looked for my mask in my car and I came back and he said "You have to get out here because You had to have worn it the first time You entered" Not because I forget to put on the mask the manager or any employee has the right to treat me in bad ways, we are living very difficult times and we must keep calm and be patient with other people and treat it in the proper way. read more

Had to go in to get something for my ac unit. When I asked for help I was told no they're too busy to help. There were 3 people in the store. The guy behind the desk proceeds to take his smoke break and watch be from 15 feet away to struggle with the process. Cannot recommend their customer service enough really going above and beyond here. read more

Want to waste your time go here. Long wait times the employees do not prioritize the customers over whatever else they are doing in the back. The employees here are extremely rude one employee had the audacity to tell me to lift my mask above my nose while I was attempting to communicate with him if not he was not going to attend me. Meanwhile we are separated by a glass pane standing more than six feet apart. there where several other people in the store who weren't even wearing mask and nothing was said to them completely ridiculous and discriminatory. This advance location is terrible and has forever lost my business. read more

I needed a new battery and could not have been happier with the service I received from Michael . It was a complicated replacement , he went above and beyond and took care of it without an issue and you really should be happy to have such an employee representing your company . read more

I had replaced my battery 8 months ago for my Nissan Juke SUV and it has a 4-year warranty on it. 2 months ago, my battery started acting up and the push to start button did not want to start the engine. I took it to this store to check the battery and the test came out good. I then took it to my mechanic and he confirmed the battery was not strong enough for my SUV and recommended me to replace it. when I brought it back to the auto store the manager refused to believe it was the battery and refused to change it or listened to me. instead, he questioned my mechanic. SUPER UNPROFESSIONAL!!! I have a warranty on it and now I have to buy a battery from my mechanic. RIDICULOUS! read more

Four of last five trips I left because line is so long you can't pay. They need to RAISE prices $1 an item and increase pay so they can hire enough staff. This place is paying rent electric managers salary insurance regardless of how much they sell. Letting dollars walk out week after week is stupid because of lack of staff. read more

This was the worst experience! I was being helped by a young black employee in buying a battery for my Impala, he was helpful and competent. Then the manager showed up and insisted that the battery was the wrong battery for my car. He said the only correct battery was one that was $40 more expensive. I decided to fallow his advice and purchased the more expensive battery. Then he told me that they would not install the battery, although I had called in advance and they had confirmed that they would install it. I took the battery and started to install it and quickly realized that the posts were on the wrong side. I returned the battery, he insisted over and over that that was the correct one. I eventually got a refund, but it was a horrible experience. This young man was incompetent, arrogant and stubborn. And obviously doesn't have a clue about how to deal with customers. I will never visit that store again. read more

Horrible business. I saw at least 5 guys in the back and waited 10 minutes for someone to notice me and come to the front. I asked for my check engine light to be checked which the state they do in large letters on the front door. The man who came to 'help' me was very rude and he told me they could not do it. When I questioned this he said they didn't have enough people working!! I went to tires plus down the road and even though they were much more busy they were able to help me. read more

Worst auto experience ever. Went in to get batteries replaced under warranty. They told me they could not because there was nothing wrong. Well, two hours later I broke down on the side of I-95. F$@& you guys read more

Wish I would of read the reviews before I went... terrible place...useless, rude, and they take care of you as if they're doing you a favor. Don't even greet you when the see you. read more

The people that work there are genuinely useless, they are rude, unhelpful and frankly gross. I think the staff is made up entirely of carnies that managed to get fired from the balloon popping stand. I ended up walking out after I witnessed the MANAGER loudly pass gas then laugh about it and continue to cuss and swear non-stop which everyone could clearly hear, what kind of a person do you need to be to consciously do something like that? What I need is priced insanely high, that is if they even have it. Same goes for the cleaning products, I will not pay $30 for a bag of disposable rags, nor will I pay $10 more than AutoZone charges for the same filter. if at all possible I will never be going back, I'm really surprised this place is still open. Just go to AutoZone 1/2 mile east of royal Palm beach Blvd on Okeechobee, they're actually useful and know how cars work. read more

Came in to have a new battery installed. The could not help me claiming that " THERE ARE ONLY 2 PEOPLE WORKING " . Not a good service... hire more people....shame read more

If I could give negative stars I would!!! They are refusing to honor the 3Yr warranty on their GOLD battery from 1/2015 that went toe up. They lied & said they had no info about my previous transaction, but I pointed out my name & info on the screen they were looking @. They insisted I did not buy the battery @ that store, even though they have the transaction on there screen, then they accused me of switching out the battery in my car! I don't even refill my windshield wiper fluid, like I'm going to switch a battery!?! When I asked for a manager they told me to return the next day, there was no manager there now. Now I'm on Day 2 of the same BS, still no manager & I had to request repeatedly for the manager info & Customer Service contact. Another customer stopped me outside to tell me the clerk I spoke to "not playing with a full deck" & another customer said this is their policy, they always weasel out of honoring their warranty. NEVER GO TO THIS STORE! read more