Extremely Short tempered!! Car was only in the lot for 8 days. All belongings Ransacked by the company in their lot obviously looking for valuable items. Car Battery was purposely drained to force a jump start leaving the lot. as it's an Audi it's impossible to drain the battery from lights being left on once the car is off and keys walk away from the vehicle. I checked the vehicle in the lot the night of towing and no lights were on. Gas tank was syphoned completely empty. It arrived in the lot with a full tank. And they put "auction on all the vehicles right away" ready to make money and steal your vehicle asap. They would not give a receipt when towing was paid for. Charged an extra fee for getting the vehicle out at 12:00 noon on a Saturday claiming it's after hours fee. Spoke to the dispatch to notify the company they have criminal activity in their lot under their own employees watch a they were only out to protect their own kind as aggression and excuses escalated. Do not use them. It's a racketeering company the police use to carry out dark agendas. read more

Came in needing a new battery for our 2020 Jeep, with very little info to provide. Christina was so helpful and patient, she was able to find what we needed with the little information we brought to her. She was friendly and comforting to my teen daughter experiencing her first dead battery. Loved the female empowerment Christina gave. This kind of customer service will make me a loyal customer! read more

The tech Eric that works here is fantastic. Extremely knowledgeable. Had a check engine light on and Eric checked the car computer code and it was a complex error that could need multiple solutions and gave me the best path forward to getting it fixed. Thanks again! Will be coming back to Eric here for any car troubles in the future read more

I have taken my car to three mechanic but not one of them could tell me the problem. I stopped at Advance Auto Parts to get everything needed for an oil change. We have been having noise happen every time I cut on the air condition. One of the store clerks heard the noise and immediately new it were the air condition compressor. Joe is very helpful I am not taking my car anywhere else until I let Joe tell me what he think maybe wrong. Joe is better then any computer you can put on your vehicle. He has the capability to tell what is wrong just by hearing the engine he is some kind of "car whisperer" thanks so much you saved me some money. read more

Advance Auto Parts - Auto Parts & Supplies Near Me - Stuart, Florida

I stopped in to buy some brake pads and to have my "check engine" light interpreted. They were more than happy to sell me the brake pads, but because of a little rain they wanted me to make a separate trip to get my trouble codes read. Clerk: You're not going to get any help with that today. Me: You're not going to get any of my money today -- or any day for that matter. The rain didn't keep me from shopping in their store; why should it keep them from doing their damn jobs? I drove a mile down the road to AutoZone, where they not only checked my trouble codes without whining about a little rain, they sold me my brake pads at a lower price. read more

I brought 4 deep cycle marine batteries into advance auto parts, 2 that I purchased from advanced 30 days ago and 2 that were older not purchased from advance (all hooked up to my boat and charge and discharge at the same rate) 30 days ago I wanted to replace all four and advanced check the batteries and said only 2 need replacing which I mistakenly did. Today (30 days after purchase of two) Advanced checked the batteries one was completely discharged, and the others were at different levels of charge but apparently still good. I told Bob the manager I wanted to replace all, exchange the two I purchased 30 days ago because one was completely discharged the other was fine and the other two were at different levels of charge. In other words, all of them were at different levels of charge. If all the batteries are hooked up to the same charger they should all be at the same level. One month ago when I wanted to replace all of them I should not have been advise to only replace the two that there diagnostic equipment said were good, in fact, all deep cycle batteries that are run together should always be replaced together. Bob the store manager would not exchange the two batteries I bought just one month ago and told me I should call advance auto parts customer service line, he gave me a phone number I called them from the store. Apparently Bob could've called also (entering store code) if he understood customer service instead I was passed from different departments to different departments and then to customer service that was overwhelmed and hung up on me after being on hold for a minute or two. After that, Bob the store manager said he cannot make the exchange and to call the store manager during the daytime. The customer service from Bob the evening store manager and from advance auto parts was simply repulsive. From a lifelong advance auto parts customer but not anymore! read more

When I first started going to the store I always receive good and friendly service. A couple times when I had issues there was one employee in specific who help me out especially when I didn't have a receipt but she was able to look up information for me and help me out and keep me a satisfied and returning customer. The past couple times I have gone there I have not seen her there at all so I believe that she does not work there anymore or perhaps my timing is always wrong and the days that I am there she's actually off. I've gone to the store twice within the past 3 weeks and both times waited over 10 minutes for anyone to even look at me to acknowledge that I was in the store let alone even attempt to help me. The first time I went was with my work truck to get two batteries tested as I had a feeling that they were going bad. There was only one guy working the counter and when I asked do you have the batteries checked, he said oh well that guy is outside with two other people and I am busy. Meanwhile I could physically see two other people behind their other counter standing there doing nothing when they could have been helping other customers. I continue to wait in the guy who was doing the battery testing came in grab something and then went back outside but he was not with another customer. At this point I was fed up and left I went down the street to AutoZone where I got immediate service and help and was acknowledged as soon as I walked in the store. Recently this past week I went there to get new wiper blades for my personal vehicle. I had to wait for One customer to finish using the computerized information center because I do not know the size of my wiper blades. When I went to use the computer display, it was giving repeated error messages to inform the employees at the store that it needed a battery placement and I was not able to use the computer to look up the size. I then when to go to the counter to Simply ask them what size it was for my car and then I already knew where the wipers were to pick out which ones I want. However there was one gentleman in line in front of me, and then three other customers decided to walk in and start yapping with the employee who is actually helping the customer. Again this time there was one employee at the register and two possibly three other employees behind that same counter behind the shelves doing nothing. I again left and went to AutoZone again where, I got a mediate help as soon as I walked in the store and was in and out of the store with my purchase within 5 minutes. After these two past experiences I will never go back to that specific Advance Auto store. The customer service there is horrible and the employees are flat-out lazy. read more