I can't say enough good things about the staff that work here. Twice they have gone above and…read morebeyond to help diagnose and fix intermittent issues I was having with a dead battery/starting my car. I purchased a car battery from them 1.5 years ago. Yesterday after testing the battery and determining that it was still healthy, one of their staff jumped my car, tested the alternator, and finally removed and replaced the battery terminal bolt that was causing the poor connection. Not only did this completely solve the problem I've been having with starting my car, they didn't even charge me! Every time I've gone to this location, the staff have been similarly knowledgeable and helpful. I will go out of my way to buy car parts here from now on.

I was having trouble with several lights alerting in my car and after taking it to a service center…read moreand still experiencing trouble I went to AutoZone and they were able to help me get what I need to resolve it! Jay was a great help and I would definitely recommend this location!

solid experience at long lewis last week. grabbed a compact tractor to clear some brush and the…read moreguys were super helpful, didnt try to upsell me on a bunch of attachments i didnt need. price was fair and everything was ready on time. no bs, definitely recommend them

Great group of people that really get the job done correctly the first time…read more I just started using them for my tractor trailers and they really take care of you which is a key to keep customers in this market! They can work on just about any tractor issue you might have and won't keep your truck for 2+ weeks like some dealerships around town.

I came in to get a nail out of my tire. I didn't set up an appointment online, but was seen,…read moregreeted, talked to, and they lifted my car all within the first 10 minutes of me getting there. The customer service was fantastic, the shop waiting area was spotless, and they have tables with plugs and iPhone chargers to charge your phone while you're waiting. I had zero complaints being here and was pleased with the service I got!

I will not take my vehicle anywhere else. The manager and staff at this location are excellent…read more They are professional, honest and their prices are extremely fair. I have been more than satisfied every time Mavis has repaired or serviced my vehicle. Highly recommend.

this location has my car for 3 months now and counting was supposed to pick my car up Friday but I…read morewas told that my car isn't safe to drive and I needed it by today but still no car and that's my only vehicle already had my car for 3 months for a transmission now something electrical is going on or so they say looks like I have to take legal action because it's been so long and I can't get my car back plus already paid $3000 down for service I will never recommend this company to anyone stay away!!!!!!

The people there were so kind and worked with me even though I don't know much about cars. They ran…read moreevery test they could and told me where I needed to go to fix the actual problem because it had nothing to do with my transmission. They didn't make me pay a dime and had great service and I felt very respected even as a teenage girl walking into a transmission shop.

They tried to sell me a complete motor replacement. Complete nonsense. All it needed was a new…read moreflywheel. They also told her I'd have to pay up front to install a new battery and install a spark plug. Four hours. That takes about five minutes. Especially if you know anything about your car, do not trust these guys. Either completely incompetent or total liar scammers

I appreciated the service and the urgency they gave to me. They explained so much to me about my…read moretruck that I didn't know. The appt was handled and completed nicely. So glad I found them and passed them on to my family and a few friends.

Replaced a new battery in my BMW X3 very quickly and professionally. Highly recommend this location.read more

O'Reilly's saw me a few too many times yesterday. I don't mind using after market parts on my older…read morevehicles definitely when many are covered by a lifetime warranty. It's a no brainer for me. Everyone at this store was helpful both on the phone and in person. I called for an oil pressure sensor, the switch socket (ended up having to come back for this because the one I had prior to this did not fit correctly) and also had them test my alternator for a separate issue to see if I needed to have that traded out under my warranty. Thankfully they had everything I needed and my alternator was fine. I'll figure out the codes pulling up on my scanner regarding the alternator at a later time. The store is well organized. The team working there are all great. Trust, I spoke or interacted with several these past few days.

I called on Dec. 2nd to make an appointment for Dec 3rd at 12 noon…read more I showed up at 12:10 due to traffic. Joshua Stone, Service Advisor informed me there would be no problem and would take me in right away. The service department was very slow and 2 advisors were talking amongst themselves about football. They were going to take care of my rear tail light on my 2023 Ram truck that has 9000 miles which was not working. After 2 1/2 hours they did not even look at the truck. I then spoke to Joshua and asked why it was taking so long, I was the only person in the waiting room. He said they were trying to get the water out of the tail light and thought that would work. I decided to walk around the huge service building to see if I could see my truck getting worked on and it was still sitting in the parking lot. When I asked Joshua why he lied to me he said the mechanic lied to him. I told him to just get me a new rear tail light. He finally ordered it while I was there and I waited another 1 1/2 hours. I asked to have all the red warning lights cleared.There were 3 that came on, also to have my tires inflated to the proper levels. I paid and then left as I was pulling out of the driveway all my warning lights came back on. As I walked back in furious Tom Williams CX coordinator approached me quietly and pulled me aside and explained about all the problems they are having in the service department. Those problems included, hiring mechanics and training all service advisors. It is now 4:30 pm and Tom was shocked I was still there. He thought the repairs were done long before this time. I asked Tom to have the owner of the dealership call me. Being there for 4 1/2 hours I did a lot of walking around the sales lobby. I had 2 different conversations with 2 different sales people about what had happened to me in the service depart. Each sales person told me that the service department was a complete mess and one actually suggested I go to the Dodge Dealership in Hoover for my next repair. STAY AWAY FROM VOYLES DEALERSHIP ON GRANTSMILL RD.

I recently purchased a 2022 Chrysler 300 from Voyles CDJR on Grants Mills Way. It was one of the…read morebest experiences I've had purchasing a vehicle. I made an appointment the day before, when I got there I was greeted by Austin and the vehicle I was interested in was sitting in front of the door. The whole process from test driving to signing of purchase contract was quick and very easy. All services connected to the car were set up by Austin and my car was detailed and ready to go by the time my contract was signed. Everything was done in a couple of hours. The dealership was very clean and organized, very professional sales staff, I couldn't have asked for a better experience. Will have no problems buying from this dealership again. I highly recommend them for your next car purchase

I needed a replacement part and found it here at a fraction of the new price. The yard can be a…read morelittle overwhelming to navigate, but staff helped point me in the right direction. It saved me money, and the part worked perfectly once installed.

Awesome place. Changed their name from Palmer but still great customer service. Randy answered all…read moremy questions and helped me find the part I need to fix my T&C. Will definitely use them again if the need arises. Thanks Randy and team!