I have had some chest pain which made me go to hospital months ago and then I was referred to this…read moreCenter. From the first second I stepped into the clinic I found all staff very polite, helpful and friendly and it was giving me the feeling that they all want to do their best to help. Then I met Dr. Tim Boyne. I have never seen any person like that. He just radiates peace. Also he patiently tried to explain everything in a simple way for me to understand the situation. I had a very good experience and I'm very happy that I had the opportunity and pleasure of meeting Dr. Boyne. I definitely recommend this place for Cardiology.

I would not recommend this clinic. I do not have my phone with me in the day time and missed two…read morecalls but they dont leave messages so i had zero information before my appointment. When i arrived to the destination ( 43 mins from my home ) I was told I needed to return the device the next day at 6-9 am. I said i had to drop my 4 kids at school at 840 so i would be 20 mins late . The technician said no, so i had to get someone else to drop it off for me the next day ( rules are rules so i didnt push). The same technician was rude and codescending ( this is NOT her first negative review .. red hair 30-40s ). She would not make eye contact. She pointed at what she wanted me to do instead of asking. Finally I called her out on being rude when she demanded i take off my shirt instead of asking me nicely or offering me a blanket to feel less exposed OR even saying " i am going to apply leads so you need to take you shirt off for a minute". I asked for a new technician as she was making me so uncomfortable ( as if i wanted to spend my morning getting a heart monitor with a cup of joy at the bed side ). The next technician, Pat, was lovely. Showed me how to use device. She was patient with my questions and the whole event only took 3 mins. I personally have not dealt with the cardiologists in building but my husband has and they are lovely. Too bad they hired someone that brings down their image .

I'm in the process of trying to schedule my fifth visit to the Southwood Medical Centre, and so far…read morehave been disappointed at almost every possible opportunity. The first two times I came in, I arrived more than 2 hours before the clinic was set to close, on their "walk in days" only to find out my travel had been in vain, as they already had a sign up saying they'd closed the walk-in service for the day. When I finally DID manage to get in (had to take a day off of work so I could get there first thing in the morning, and even then I had to wait for several hours before they OPENED said service. These hours seem to be completely arbitrary and dictated by little more than whim), I was finally seen by a doctor who has since retired. He ordered me a bunch of tests, I got them all done and came back, only to find out either he or his assistant (he couldn't seem to remember who filled out the acquisition form) ordered the wrong test, so I had to wait another month to get the right one done. This doctor alone left a lot to be desired, as his "bedside manner" was awful. Every question was put as if I was in a police interrogation room, and he came across like he wanted me to feel guilty for everything from my dietary choices, to my choice of job... but now that he's retired, I'm stuck trying to get an appointment with the doctor who's filling in for his patients, and this is proving even MORE difficult. I've called 4 times to set an appointment, the first two times I was told not only was he not in that day, but neither was his assistant and apparently nobody else in the clinic is qualified to write something down in his schedule (give me a break), and told to call back. When I finally DID get the right person, I was told he "only comes in on certain days, and doesn't usually stay the whole day" so the only way I could see him was to make arrangements to miss work. I did so, getting approved to leave an hour early from a shift... but then, part way through the day ON THE DAY of the appointment I get a phonecall that told me, and I quote, "The doctor decided he wants to leave at 3, so you'll have to come earlier" and when I told her I couldn't my appointment was cancelled outright. I then called back about a half hour later, after making an arrangement with my supervisor to leave early. After being on hold for over a half hour (being picked up twice in that time and asked to 'Please hold'... and this in an office with 4-5 assistants) I was picked up in time to be told (at 2, an hour before the Doc's already early departure) that now he's decided he's "done for the day". I ask when I can book another one and am told (again) "We're not sure yet, this is the last day he has scheduled for now, call back next week." At this point, I'm rather upset and tell this assistant that I find this way of treating patients rather unprofessional and frustrating, and that this constant neglect could lead to serious complications when patients are waiting for sensitive test results as I was. At which point I told her "thanks anyway" and hung up.... 10 minutes later SHE CALLS BACK TO ACCUSE ME OF ABUSE! So, after waiting it out a day or two to call back and see if I could see another doctor to avoid this kind of behavior and his abnoxious assistant, I was told to come down for the walk-in service on Saturday, and after paying bus far and dragging myself down there first thing in the morning on my day off, I find nothing but a sign on the door from the day before saying "We will be closed tomorrow (Saturday) sorry for the inconvenience!" ....Oh, Southwood.... sorry doesn't BEGIN to cover it. So here we have doctors treating their practice like a hobby, showing up when they like for as long as they like, then just up and leaving with complete disregard for their patients, assistants that blow you off and leave you on hold for inhuman ammounts of time for no good reason, give you the run around and refuse any sort of service, then chew YOU out if you dare get concerned about the nature of your health care, and yet the ONE shining light in this whole ordeal was the sweet, good natured receptionist who was busting her ass to try and help me reach the right people. I feel sorry for her having to be associated with this miserable dump. I would honestly suggest waiting until you're in a state to need the ER over going to this place... you'll get much better care, and probably get seen sooner. Update: As if all of this wasn't bad ENOUGH, I made an appointment at another linic but was told I'd either have to get a copy of my results from Southwood, or would need to be sent for all the same tests again... but in order to obtain my results, Southwood not only charged me 'photocopying fees' (which were 10 times the usual rate of an actual copy establishment) but failed to mention on the phone that they only accept cash! So now they're charging me for spending two months wasting my time.

Walked in on Oct. 23, 2017 for a sinus problem. It was my first time there so did not know what to…read moreexpect. I did not have to wait long. I received excellent attention and care. The doctor I saw was very attentive and explained my problem thoroughly. I am from out of the city but may try to get the same doctor as my family doctor. I live in a small town east of Calgary where the medical situation is terrible to say the least. I don't know how one doctor there can even keep his license to practice.

Dr.Tobola has been my Doctor for four years now and she is the best doctor I have ever had. She is…read moremy go-to and most trusted link in my support network. She is able to help me see both sides of opinions and treatment plans and I find this so helpful. She has a natural gift/ability for being a physician and can connect with her patients on both a deep and professional level. If you want an amazing doctor she is it!! The clinic itself is very quick and efficient. Staff are patient and understanding when it comes to client needs and wants. They are always on top of tests and call to remind you about tests that need to get done. You are able to book appointments in a reasonable time frame. All in all a great clinic with even better quality doctors.

I try not to go to the doctors unless absolutely necessary. However coming from living in Vancouver…read morewhere finding a GP is near impossible I found this place. Dr Tobola has been great and I'm very happy to have this place close by. I would recommend this Doctors practice without hesitation based on my own personal experiences

Had an amazing Doctor here, but he left the experience went down hill. Went for knee pain, he…read morebasically convinced me to NOT ask for an MRI, several months later go in for same problem and he reads from HIS notes that I REFUSED an MRI. Claim ends up thru WCB, after literally months of back and forth trying to get them to simply give the file to WCB I find out that in my file he had written down the wrong knee having issues! Apparently they can't accept email, everything has to be by fax?! They said they never got faxes, never got letters, even after I could confirm that they did. Go get the MRI, I call them a week later to ask if they got it... they tell me no, but the doctor will call me right after they get it... the next day WCB calls they got it on the Friday before and have already had a doctor write a report. I give Excel 3 more days, I call and they lie to me saying they only got the MRI yesterday! Doctor still hasn't called. It's not just a single doctor, it seems they have their front staff lying to clients and very hard to work with. I emailed them asking if they would take a complaint before I posted this.... they haven't bother to respond.

Can't recommend at all…read more I made an appointment to have a back injury examined. I arrived early, yet waited an hour AFTER my scheduled appointment time had passed before my name was called. Then I'm taken back to one of the patients' rooms and have to wait another 30 minutes before the dr. comes in. After explaining my issue and history with back problems, and how I've never had any sort of scan performed to get a deeper understanding of what might be the cause, I'm told to take muscle relaxants, watch physio videos on YouTube, and wait to see what happens. Wow, I should've been a doctor... Even after confirming my name when he walked in, the dr mistakenly pulls up another patient's information on his computer and is glancing at that throughout the visit, mentioning how I've been on another medication previously for pain (which is not correct because he's not looking at my file). All this is realized as I'm walking to the pharmacy afterwards however, as I was ultimately handed a prescription with someone else's name and insurance info on it. So, I've just been told about another patient's personal medical history with pain meds and have the ability to use his name and insurance to get a prescription... By this point the dr had already began assisting another patient, so I'm told by staff to wait AGAIN until he's finished so the prescription can be corrected!! Brilliant. Decided I had enough of my time wasted and walked out. Stunned by the mismanagement and inefficiency of this clinic.

Terrible service from booking agent. Exam was originally booked for a routine/appendix ultrasound…read morewith no questions asked. Two days before my exam, the booking coordinator refused to do both so I either did my appendix or my women's routine Exam. Ended up cancelling as she even changed my location further without notifying me or asking me. How hard is it to do both at the same time? No wonder why our health care system is the way it is. Now, if something happens with my health it will be on Canadá diagnostics as they refused to do my prescribed women routine one.

I recently had ultrasound at Glenmore Landing. Paul was my ultrasound tech. Thank you Paul for…read moredoing such a professional and thorough job till you found my appendix hidden, and showed me a diagram. Thank you Thank you Thank you. Dr. Cory Taylor, my apologies for not listening to you and going to emergency immediately as you recommended. I went the next morning because my doctor yelled at me, and I'm glad because that propelled me to move. And in time. Even tho I spent more than 6 hours waiting in the emergency room, once it was determined my appendix was leaking, the surgeon and his team moved forward and surgery took place. Dr. Taylor, as you may have seen on my health records, I am a cancer patient, I have had so many ultrasounds and ct scans over the last 5 years, I think my body rebelled at having to be subjected once again. This is the only answer I can give you for my bad reaction. Thank you Thank you Thank you. God bless Christine Wheeler