Caring nurses, very clean and no smell of "urine " like other care facilities. Honestly I am…read moreappalled at some of the horrible reviews here. If you want special care then hire a "private nurse ". Be realistic people. My mom gets extremely great care!!!!!

This facility is the best because the staff are the best. Kyle, Kat and Maria became a family with…read moretheir service, compassion and care for my mother. We live far from this facility, but we would not move my mother to a closer facility because she is very happy there and became attached to this wonderful staff. My mother Soad suffer from memory lose but she always remember her care givers who treating her like their own. We are very grateful to the staff at Alexandria. Thank you.

This place is a scam. They will charge your insurance even though they are not nurses . They don't…read morehelp out with anything, having your family members lay down only and be told that if they have to use the restroom for anything to do it on a doggy pad. If you actually love your family don't leave them there.

Diana lied about not having a supervisor on duty transferred me to John fake name I'm sure . And…read morethen Sheena who denies being the supervisor and then claims to be the supervisor they will kill your family here . Believe me !!!!!!' I know it's cheap but worth a life never !!!!!!!! they run the facility by themselves she states just the caretakers are there according to her . This facility leaves my uncle hungry , they lie about if he's there or not. can NOT GET AHOLD of him no Mather how many times I call and I will post the call logs and BBB Review they drug their patients and have them sedated so your family cannot contact you and ask for help many times we've asked to bring him food and tbh don't allow it. Of course when someone calls they're upset they take your money and then make sure your family dies The 5 star review under me is with them his review isn't worth a cent ! He gets paid for you to bring your elderly there

Virgil staff are very kind and professional. We always get notified for any changes in my father's…read morehealth or medications. We are grateful for their continued care for my father.

I came on here to check visiting hours so I can see my grandmother when I fly in tonight. I read…read morethe first two reviews and now I'm absolutely terrified for the health and well being of my grandma. My grandmother was generally healthy but she had fallen and was sent here for 24hr care. She's never been the same since and now it's uncertain when she might pass and I knows it's because she's in this awful place. The other two reviews confirmed my suspicions. I'm so sorry grandma. I wish things were different so I could take you home with me and live the rest of your life comfortably and with family. I'm so sorry. Please forgive us that you had to come here. I wish to God things were different.

Garden Crest is fantastically fun, with a seriously skilled staff. I had major cancer surgery that…read morerequired me to have care in a skilled nursing facility. When I arrived I immediately felt the warmth and comfort of a Family of professionals, compassionate and poised to serve. The Dr's, Nurses and wound care team amazed me along with PT/OT as they were all thoroughly aware of my needs and provided the type positive form of assistance required to get me home!!! The food was exceptional and they were always intune with holidays and special occasions including candle light dinners! My experience with everyone that engaged me was uplifting and encouraging!!! Thank you, thank you, thank you!!!! Curtis Moore.

My mother stayed here in March of this year. She left by ambulance with a number of infections and…read moretold the hospital that she felt unsafe and feared for her life at Garden Crest. She died shortly after.

Tuesday, 07/28/2026 at 1:15pm at 1526 N Edgemont Street Los Angeles, CA 90027. I was scheduled with…read moreKP for a CT scan on my chest for some underlying Cyst that were discovered on a prior appointment. I actually made my schedule on time with enough time to actually sit down comfortably in the waiting room to cool off and watch some television. Their receptionist made an honest mistake when she first identified me individually as the wrong sex till see saw me face to face. She apologized, and said that the CT Scan Opperator had just stepped out for Lunch. She offered the waiting room that was surrounded by other patients and the television that had a perfect sound level for me to hear when I was being called. The CT Scan Operator was fast and thorough on what he needed from me in order to get me in and out through the door. He was very nice and tried to make it right when he couldn't pronounce my last name correctly. The procedure seemed to move like the touch of silk. After I finished getting the CT scan done on my chest. At 2:15pm I went to Urgent Care at 4700 W Sunset Blvd. Los Angeles, CA 90027 across the street to be seen because I had a problem that I needed to be solved. Like Burning Urination, I wanted the burning and pressure to stop. I did everything that I thought was right before making this appointment by keeping heavenly hydrated, ate cranberries, and made sure that I was cleaning myself properly after urination for six days. The burning had left at one point and came back fierce. So, since I was on the Main Street that is practically a minority entity of Kaiser Permanente. I told myself, "Why not, it's better to be safe than sorry." So I made the appointment with the receptionist that was very nice and thorough jumping back into a question on one my symptoms in order to note it properly. She let me know that my wait time was going to be an hour. I felt like my appointment wait time was less than an hour. More like 45 minutes which was good for me. The sooner I was seen, the quicker my problem will be solved. When I finally was called in by the male Nurse, he seemed supportive when I asked him for some extra hydrogenic wipes for when he asked me to urinate in a cup. Better that I am safe and not sorry. He was quick on logging in my reason for being there and didn't skip a beat on any important questions that needed to be logged in. The doctor came in to see me and reminded me of somebody that I knew from the past. Her behavior was bubbly, outgoing, and laid-back, so she seemed easily approachable to talk to me. She felt like an old friend. I let her know of my problem and asked her what was the determined cause? And what was going to be the solution to relieve it? It's been many year's since I have ever had a doctor tell me that I have a UTI. I had them a lot when I was a child. So, hearing that come from her was scary for me. She prescribed a medication to kill the infection and one to relieve the irritation. I started the medication right away yesterday, and I feel like I am feeling better already. I'm happy that I made the walk-in appointment.

from what the doctor's told me, my sinusitus traveled from my left eye lobe to the cranium fluid in…read moremy brain and was causing the inflammation/headache that woke me up. I got addmitted that Fri 2/6 to Kaiser LAMC but the headache finally went away Mon 2/9 at LAMC. but the way how I was treated though.. oh my god. I would not recommend this place to anybody, the way how I was treated, the way how I was spoken to... that was something out of a movie. when I try to explain myself and I tell people, they're in disbelief of the way how I was spoken to and the way how they were treating me personally. I would definitely not recommend this place to anybody.

From the moment we entered Glendale healthcare center, we felt a sense of calm and reassurance. The…read morewarm welcome at the entrance, combined with the clean, well-maintained environment, immediately made us feel that we were in the right place for healing and support. The nursing department (specially the supervisors) exceeded all expectations. Each nurse was not only skilled and professional but also incredibly compassionate and attentive. Their consistent care, patience, and encouragement played a vital role in my mom recovery journey. I deeply appreciate the dedication of the entire team, from those maintaining the pristine environment to the nurses who showed genuine concern for my mom well-being. You've created a space that promotes healing,physically, emotionally, and mentally. Thank you

I was weary of taking my mother here after hip surgery from what I had already heard. I went on a…read moretour to make sure I let them know they should be on top of things. Ripsime assured me that everything was great, she even gave me her cell number in case anything ever comes up. I called her three times while my mom stayed there on separate days and she never returned my call. The facility is understaffed and overwhelmed. If you're not on top of things they won't get to you on time. My mother complained of UTI symptoms on day 2 and said the nurse told her the previous nurse was not cleaning her well and even showed her. I asked several times to get her checked for a UTI, I was told they would tell them doctor. Little did I know the doctor was on vacation and in the week that she was there she saw no doctor. Can you imagine a health care center with no doctor. I even took cranberry juice and asked them to keep giving it to her. No one did. Fast forward four days later she developed a horrible bladder infection that we caught before it reached her kidneys. If I hadn't gone in there to transfer her back to the hospital, she would have still been there waiting for a doctor with fever, low oxygen levels etc. The hospital told us that we caught it right in time and thankfully acted fast. She went in there healthy and came out with an infection that now is delaying her physical therapy and healing so she can get back on her feet. I knew I shouldn't have taken her here and I should have fought the insurance harder.

I love this service. They are there when you need them and the nurses that were assigned to me were…read morewonderful. I can't say enough good things. Highly recommend when you need that attentive care.

Very good company. They were real flexible with me and my last minute changes. Taylor was a great…read morehelp

I have to admit, after reading some of the Yelp reviews, I was hesitant about bringing my dad to…read moreAlcott. A friend of mine had a good experience there with her mother, though, so we decided to give it a chance. I'm glad we did. My dad stayed at Alcott for about 4 months, and overall we had a very positive experience. The nurses, caregivers, PT, and OT staff were wonderful with him. They were patient, attentive, and genuinely caring toward my 90-year-old dad. Most importantly, he left much stronger and in much better physical condition than when he arrived. One thing that really stood out to me was how clean the facility was. There always seemed to be someone cleaning, and the staff truly tried their best to care for the residents. I know people complain about the food, but realistically it's hospital-style food, and they have to prepare meals that work for elderly residents with different health needs. We ended up bringing some of my dad's favorite foods whenever we visited, which helped. I also want to give a special thank you to Ms. Fern from Social Services. She was incredibly helpful in guiding me through the process of finding an assisted living facility for my dad, and she even followed up after his discharge to check on how he was doing. That meant a lot to our family. My dad was lucky and ended up having great roommates who looked out for each other, which was really sweet to see. Thank you to the entire Alcott team for taking care of my dad and helping our family through a difficult time.

On multiple occasions, I've asked simple questions regarding my family members well-being or care…read moreroutine and have been met with rudeness, dismissiveness, or even raised voices. Most recently, I was spoken to in a tone that felt condescending and unprofessional, which was upsetting and completely uncalled for. I fully understand that this is a high-stress environment, and I always try to be respectful in my interactions. However, I believe every family deserves to be treated with courtesy and dignity--especially when advocating for a loved one's care.

Stay away.!!! If your loved one is there for physical…read moretherapy only you're good, BUT if they have other medical issues stay away. My loved one ended up back in hospital for inadequate care. The nurse hear your complaints and that's as far as it goes. Dr. Is unaware of patients condition as he doesn't visit the facility. Staff is great, friendly attentive but doesn't not care for patient concerns not to mention they are NOT diabetic friendly.

My uncle has been staying at this facility for the past 2-3 years, and I couldn't be more grateful…read morefor the care he's received. The staff here are incredibly kind, patient, positive, and hardworking. Every time I visit, they're in good spirits, which makes a huge difference--not just for the environment, but for the residents as well. When the staff are happy, the elderly feel that energy too. The facility is also very clean, which is something I really appreciate--especially because I'm very sensitive to smells, and I've never had an issue here. I also had the pleasure of working with a social worker named Klarissa. She was kind, knowledgeable, and very communicative. We had a long and helpful conversation about my uncle's well being, and she made the process feel much easier. All in all, I feel very happy and at ease knowing my uncle is in good hands--and I can tell he feels the same way.

the nursing staff left me in my own waste for three hours every day i was there. except one day,…read morethey left me for five. avoid this place

I am very thankful for the friendly staff at Windsor. They communicate well with family members…read morewhen a question is asked or a request is made, and they are welcoming when visitors come. My experience has been that they care for their patients and truly want what's best for them. This place is a huge blessing compared to the other facility my loved one was in.