We had Ultra Geothermal install a Hydron Module heating system for us about 10 years ago. We have…read moreonly had one service call in all that time. Darren and Melissa were great to work with. Took lots of time answering our questions and Darren did a great job retro fitting our house with the system. Our house is about 70 years old and small but he did it! We now have even heat and cooling year round. Would highly recommend and would have them install in another house if we ever move!!!!

We had Ultra Geothermal install our unit and they did an amazing job. Darren and his crew were so…read morehelpful and very professional. The unit is very clean and looks great. We were shown exactly how to operate it and it works beautifully. I would recommend this company to anyone . Very happy with the unit and the customer service. Thanks again Darren. Rob Vigeant

CUSTOMER SERVICE is number one here with SAM MECHANICAL SERVICE ! We had to replace our boiler in…read moreour home. We got 4 different bids and went with Sam Mechancanical. I cannot say enough about the customer service they provided from the service techs and the office people. The new system was installed in a timely manner as they stated. The new system looks like a piece of art, where it hangs on the wall now. They made the process, a stressless one for us. Thank you

Should be called SCAM mechanical. Do not use this company. When your heating/cooling system…read moredoesn't work they will blame you, and makeup stories as to why they didn't size it right. This company has gone downhill.

Guy treated me as less than and gave unsolicited advice. Reeked of smoke/ashtray. Didn't explain…read morewhat he was going to do and or why prior to coming, so the appt. was pointless & waste of time. I knew there was no active leak in bath ceiling, but realtor told me to have him cut ceiling open for no reason to only then have to pay another guy idk maybe $90 for paint I bought and then maybe $2-300 to fix hole in ceiling (and he had to come back about 4-5x to fix this.). Plus, this guy who was unrelated to this business ended up showing up like 2 hours late or always changed the arrival times. Cool dude tho. Let's just say I didn't write a review on that realtor, but we agreed to cut the cord lol. The admin. lady was extremely helpful, informative, funny & precise.

Very professional and knowledgeable team. I got same day service within a couple of hours on a…read morewater heater failure and replacement. Dan and Brian serviced the unit and I was impressed on the efficient manner in which they worked. They were well educated and very forthcoming with information on how both my water heater and furnace system worked. There are other plumbers closer to my location but these guys are the gold standard when it comes to service and professionalism.

American plumbing was fantastic. Woke up to a leaking pipe in the house, called and felt my need…read morewas prioritized. They had a 2-person team out to me that morning, fixed the original leak and identified another leak and fixed it right away! They were supportive, efficient and did some great work! I highly recommned.

I recently had American Plumbing Heating & Cooling out of Bow, NH, to replace my hot water heater…read more While the onsite staff's workmanship was spot on, and they were amazing to deal with, my overall experience was soured by the gentleman handling inbound calls at their office. The company charged me $65 for a new drip pan that I never received and $250 for a permit that was taken out five days AFTER the service was completed--three times the actual cost of the town permit, which is only $75 in Amherst. According to the town's ordinance, permits need to be pulled prior to any work being done. It was only after I confronted the company about not pulling a permit that they attempted to backtrack and obtain one 5 days after the completion of this job. When I requested a refund, they informed me that I needed to have the town inspector come and inspect their work before they would issue a refund for the $65 & not for the permit. This inspection is not a requirement, with or without a permit, yet they are refusing to refund my money. While their onsite team did an excellent job, the dishonesty of the office staff puts a bad name on the company. I DO NOT recommend American Plumbing Heating & Cooling due to these deceptive practices.

Paid for a routine cleaning service. A couple months prior I installed a new oil burner along with…read morea few other components. It ran a little rough for a couple months with no real issue but decided to get a professional to adjust the air and etc. So to start the tech who did the service over tightened the thread on the drawer assembly cross threading it and causing it to leak an insane amount two days after service. An emergency tech comes to tell me that it probably was like that from the manufacturer (even though it was running fine before the service and I personally installed and inspected the drawer assembly two months prior.) He proceeded to tell me that it would cost $500 or more to have it fixed... gave them the benefit of the doubt just to be ignored and blocked by them. After installing another drawer assembly, I thought all would be good. But the tech did not tighten the set screws enough and the oil burner had fallen out of place causing a bunch more combustion issues. Also had to buy a stand for the burner to prevent it happening again. The oil pressure was also jacked all the way up( I assume by the emergency tech because it was leaking) instead of telling me any of this I had to fix it on my own. I was going to let it go until I was ignored and blocked. I get companies have to make money but it's the bare minimum being honest. And if you were an honest company you would have helped fix the problem you caused instead of gaslighting me and saying it will cost 500-700$. Especially when the part is less than 80$ and takes less than 10 minutes to swap.

These guys are the best contractors in any trade I have ever had the pleasure of working with. I…read morecannot praise them enough. Our house had hydronic heat on the first floor, but electric baseboards on the second. We wanted to get rid of the electric heat, and solicited several quotes. Jay was great, discussed multiple options, but was honest and up front that the tech guys would have to come out to really evaluate the feasibility and design of the project. Good indication of integrity up front. Tyler, the co-owner and lead installer, came out several days later to do a more thorough evaluation. Extremely courteous, professional, polite, and accommodating. Highly knowledgeable as well. Explained all the options and designs, and their pros and cons. No sales pitches etc. Just the facts. Really made the effort to preserve the character of our older style home. When his team started working, all very courteous, professional, knowledgeable. Showed up with masks and booties to protect our floors. Worked quickly and efficiently. Tyler was there the whole time, welcomed any questions, described exactly what they were doing and why. The finished product is superb, and blends perfectly into the house. All the work was done with the outmost attention to detail. When we ran the heat last night there was a problem, it would not shut off. I called Tyler, he called me back within 15 minutes, and was at our house within a half hour. The problem turned out to be an old defective valve in the pre-existing pump (which he could not have known about at the time). He worked to diagnose the problem and fixed it on the spot. Really cannot ask for anything more. Tyler and his team are superb. They should be teaching seminars on customer relationship building. Lastly, about the price. Are they the cheapest HVAC contractor out there? No. But their quote was very competitive. You may pay a little bit more than the cheapest bid, but you will not find his level of perfectionism anywhere else.

I needed a deduct meter installed in my domestic water supply. That's the meter that removes the…read more60% sewer cost from water used outside the house for watering and pool-level maintenance. They installed it at a fair price and were quick and efficient. They got the permit for us and scheduled the inspection. They were friendly and explained everything to me. The installation is tidy and professional. The new connection to the existing pipe is securely swaged in place, and the whole thing looks great. They even replaced a valve not included in the original scope of work at a nominal additional cost as a last-minute request on my part. I now have a main water shut-off that doesn't leak every time I turn it on or off. If I need a plumber in the future, I'll certainly call them again.

Called them over the weekend because I had a leaky pipe, texted me Monday to say they had…read moreemergencies and would get to me Tuesday. Tuesday same thing said would call me to schedule. Never called called them today (Wednesday) and Eric said it was my fault because I didn't call again . What???? Tuesday you said you'd call me! UNDEPENDABLE. UNRELIABLE! POOR CUSTOMER SERVICE. And it's not like I didn't use them before. Have done nearly $7k of business with them the last year. NEVER AGAIN

I would to take this opportunity to thank R A Desmarais & Sons for a outstanding job installing…read morecentral air to our home. The crew that came to the house to do the job were extreme professionals all the way thru. Could not ask for a better system to be put in. This has made a huge impact to the home in a comfort level. There were very clean and thorough. Thank you guys for a great job and look forward on passing the word for your company. Thanks again for the great job hats off to the entire team!!!! CB

My gas furnace was making extremely loud banging noises. I called and they were able to fit me in…read morethe same day. The technician explained the issue and repaired it in the same service call. Very reasonable pricing, knowledgeable and great customer service. Nancy N. Concord

Bego came out on Christmas eve on very short notice when no one else would. Unfortunately, my water…read moreheater needed a part he did not have, so he referred me to another, larger, company. Because he wasn't able to complete the repair with what he had with him, he didn't charge for the visit. He was the only company that would come out and help me that day, so I appreciated that.

We needed a utility sink installed in our basement. Two plumbers quoted with an evacuation pump…read more Bego calculated that it could be gravity, no pump or electricity required. He was on time for the quote and the work. He's detailed oriented, knows the plumbing codes, takes his time to do it right and quotes a fair price. He's a pro and I referred him to a relative since I was very pleased with the result. I'll go right to Bego and Son next time I need plumbing work.