My husband and I started coming here when we lived in Cromwell just over 15 years ago. We still…read morecome here today even though we have moved to Hebron. We are patients of Dr. Massoumi's and all of the staff is great. My husband requires some special consideration and they have always been accommodating. Highly recommended!

Always professional and attentive to their patient…read more Office/rooms are clean, organized and with the latest equipment. Totally recommend.

Me and my husband moved into the area and tried them out. We both noticed they were extremely rough…read morewhen cleaning. Within a few hours one of his teeth broke. He went back immediately and they said he would have to pay a full amount of hundreds of dollars for get it fixed! For myself I got a few cavities filled, the next day I was flossing and a piece of my tooth broke off! I knew they would try do the same to me so I am looking for a new office. I have never had issues with my teeth like that and just the fact that this has happened to both of us within the same week is concerning. Please beware. I will be going to a new dental office and filing complaints. I'm sure there are many more issues not being heard. They should not be able to continue with this type of malpractice.

Dr. Jay Mestel is the best! I've been seeing him for years now and he is wonderful. Everything from…read morecleanings to cosmetic dentistry - he does it all! Very skilled and efficient. This year Dr. Mestel did a set a set of porcelain veneers and they look amazing. Before, I was embarrassed to smile. Now it's about all I do. Thank you Dr. Mestel!

Everyone on the staff is so kind and welcoming. Nicole is wonderful! Quality of care is always top…read morenotch

This was our third visit to this dentist office and I can confidently say I'm glad we found this…read moreoffice. The dental hygienists as well as the dentists here are very friendly and have been great with my kids. There is even a tv in each exam room to keep the children occupied if the visit makes them a little nervous or bored. This office is pretty big and quite modern. Everything is clean and spacious and I just really feel welcome when we come here. This is a great place to come if you are the type, like me, who hates or is scared of the dentist definitely recommend this dentist to anyone who needs work done or just a simple cleaning.

I had my first appointment with Dental Arts of Cromwell this week, and it couldn't have gone…read morebetter. Dr. Palluotto, Jasmine, and Hira made the entire visit comfortable, friendly, and professional, and scheduling my appointment was easy. I'm grateful they're part of my insurance network and look forward to continuing my care with them.

Hira is an excellent dental assistant who is always attentive and puts her patients at ease. She…read moregets to know each and every person she encounters and is very experienced in what she does. She truly treats every patient like family and is a pleasure to see at Dental Arts of Cromwell! The whole team at this office is wonderful and I highly recommend going here for your dental needs!

Front desk staff and hygienist are extremely rude and unwelcoming. I would not recommend this place…read moreto anyone.

I have been going to Cromwell NOVA for over 10yrs (after I lost my former dentist of 20yrs)…read more I was skeptical as always... BUT.... They are the greatest! Everyone.. the front staff, hygienists, surgeons...seem to go above and beyond to make you comfortable and they what they're doing! I have an adult daughter who is petrified of dental work. She is now at peace and confident with Nova. And her adult son doesn't dread dentists anymore. He had a front tooth replaced and you can't even tell which one!! Perfectly matched! All I can say is that NO ONE else will ever touch my teeth again except NOVA and I will drive up from NC for any emergencies!!

Worst Dental office ever they ruined my teeth gave me two unnecessary root canals every cleaning he…read morewould say I had a cavity next cleaning he said I had no cavities, mind you I never filled the one I supposedly had last cleaning. I had two crowns that never fit and came loose. One of the crowns fit so poorly that bacteria built up and decay caused me to have to pull the tooth I only knew that there was a probable when I had such tooth pain and my whole jam blew up. I never wrIte bad reviews but I only think it fair that no one else should loose a tooth because these creedy people just want your money and will perform any procedure that brings them money. Oh by the way he though I'd let him do an implant. I would never ever recommend this Dental office. Please try someone else even if you have to pay out of pocket it will save you a lot of agony in the long run.

Beware of the dental hygienist named Swan!! It was a nightmare and I'm very good about being…read morepleasant and taking things as they come but waiting for almost 45mins after my scheduled appointment time (when I was 10mins early to fill out new patient forms) I had to ask twice when I would be seen the visit kept getting worse, I finally for called and I encountered the most rudest person ever "Swan" he was so rude, very rough and I swear he should never be allowed to practice this profession again! To top it off the actual dentist breezed in never telling me his name and took all but 2mins to look at my teeth and proceed to tell me I needed a fill in for a tiny cavity! I think they wanted insurance money, I'm a teeth freak and no way was I getting work done there! Lucky I called a dentist right in the same plaza and made my appointment with them! Don't go here don't even entertain the idea of going through this hellish experience. Oh did I forget to mention days after my mouth was still sore and my teeth were so fragile! It was worst then a punch to the mouth that you might deserve but this horrible experience I would never wish on anyone.

"I highly recommend this office to everyone , I was in desperate need to find a good dentist office…read morethat would extract my infected tooth that was causing so many problems for me. I had a root canal years ago at a different dentist office and my cap had falling off less than a year of getting it. After being so discouraged I chose to ignore going to the dentist and just been dealing with my dead tooth that was left from the root canal. I recently had to go to the emergency room because it became infected and the pain was unbearable!!!. I went to the emergency room on a Sunday evening for pain management and they said I needed to get to a dentist asap to get this issue taken care of asap. After calling a bunch of dentists offices I had came across elite dental and they got me in the very next day with no hesitation!!!I was in and out less than 30 minutes and I had nothing but a wonderful experience with both the dentist assistant and the dr himself , front end staff was very pleasant too. I'm Excited to say this will always be my first choice for a dentist office and happy to finally find a dentist office that I can say I won't ever hesitate to go back and get my regular checkups.. very happy customer!!! 5 stars all the way"

The office is clean and aesthetically lovely. Staff is always pleasant and does a wonderful job…read morewith cleanings and procedures. They communicate clearly about what's happening and checks in during the process. We look forward to upcoming visits and recommend them as a family dental team.

This practice has cancelled my husband and my appointments multiple times. When this happens, we…read moreget a text message stating that we need to call to reschedule which shouldn't be up to the patient. This establishment has turned into a dental farm in which they only care about the quantity of patients they have. I'm usually in and out of the office, for a regular cleaning, within 15-20 minutes. I'd rather them take their time than send me on my way so quickly. I do not recommend this practice to anyone and won't be going back.

6/10/25 , 9:40AM appointment. I showed up and checked in at desk 9:25. I sat there until 10:03..23…read moreminutes past my appointment. No comment from anyone. I went to desk and said they should reschedule as I can not hang around idol all morning. 6/11 I sent them an E mail explaining they should explain to clients when they can not perform. 6/17 they sent me an invoice for service provided????? 6/17 I called the number on invoice to discuss errant invoice...straight to voice mail......Told then they were not paid because they did not provide any service and still did not reschedule? I can say they are consistent in ignoring and not communicating with clients Stephen O

Horiibele Horribel Horrible Couldnt understand Dr at all who killled me, the office was old and…read moredirty!, Receptionist was soo rude and got a bill for 400$ that was NEVEr discussed!!!! How does 2 fillings cost that much with insurance coverage?! Time to find a new dentist!

From the owner: General Dentistryread more