6/10/25 , 9:40AM appointment. I showed up and checked in at desk 9:25. I sat there until 10:03..23…read moreminutes past my appointment. No comment from anyone. I went to desk and said they should reschedule as I can not hang around idol all morning. 6/11 I sent them an E mail explaining they should explain to clients when they can not perform. 6/17 they sent me an invoice for service provided????? 6/17 I called the number on invoice to discuss errant invoice...straight to voice mail......Told then they were not paid because they did not provide any service and still did not reschedule? I can say they are consistent in ignoring and not communicating with clients Stephen O

My daughter will not be going back here. They have completely fallen off and the office staff are…read moreabsolutely horrendous. They don't return calls, lie and say they never got your answering service message and they just flat out don't care about anything it seems. When I've called there before I can barely hear because there are at least 3 other loud conversations going on in the background. The oral surgeon Dr. Murphy is a disaster and doesn't seem to know what he's doing (time to retire I'm thinking) they had my daughter in unnecessary pain for days after her 4 wisdom teeth were removed and dr. Murphy told her he was Gona take her sutures out and my daughter had to tell this doctor with a degree that she didn't have any sutures. His response was, "Even Better!" We are getting her a new dentist immediately. I can't believe how much this place has gone into the toilet but rumor has it that it was sold but the original dentist such as Dr. Schulman and Dr. Meister still work there. She's outta there. It has become Completely incompetent and a joke there.

Worst Dental office ever they ruined my teeth gave me two unnecessary root canals every cleaning he…read morewould say I had a cavity next cleaning he said I had no cavities, mind you I never filled the one I supposedly had last cleaning. I had two crowns that never fit and came loose. One of the crowns fit so poorly that bacteria built up and decay caused me to have to pull the tooth I only knew that there was a probable when I had such tooth pain and my whole jam blew up. I never wrIte bad reviews but I only think it fair that no one else should loose a tooth because these creedy people just want your money and will perform any procedure that brings them money. Oh by the way he though I'd let him do an implant. I would never ever recommend this Dental office. Please try someone else even if you have to pay out of pocket it will save you a lot of agony in the long run.

Beware of the dental hygienist named Swan!! It was a nightmare and I'm very good about being…read morepleasant and taking things as they come but waiting for almost 45mins after my scheduled appointment time (when I was 10mins early to fill out new patient forms) I had to ask twice when I would be seen the visit kept getting worse, I finally for called and I encountered the most rudest person ever "Swan" he was so rude, very rough and I swear he should never be allowed to practice this profession again! To top it off the actual dentist breezed in never telling me his name and took all but 2mins to look at my teeth and proceed to tell me I needed a fill in for a tiny cavity! I think they wanted insurance money, I'm a teeth freak and no way was I getting work done there! Lucky I called a dentist right in the same plaza and made my appointment with them! Don't go here don't even entertain the idea of going through this hellish experience. Oh did I forget to mention days after my mouth was still sore and my teeth were so fragile! It was worst then a punch to the mouth that you might deserve but this horrible experience I would never wish on anyone.

Me and my husband moved into the area and tried them out. We both noticed they were extremely rough…read morewhen cleaning. Within a few hours one of his teeth broke. He went back immediately and they said he would have to pay a full amount of hundreds of dollars for get it fixed! For myself I got a few cavities filled, the next day I was flossing and a piece of my tooth broke off! I knew they would try do the same to me so I am looking for a new office. I have never had issues with my teeth like that and just the fact that this has happened to both of us within the same week is concerning. Please beware. I will be going to a new dental office and filing complaints. I'm sure there are many more issues not being heard. They should not be able to continue with this type of malpractice.

Dr. Jay Mestel is the best! I've been seeing him for years now and he is wonderful. Everything from…read morecleanings to cosmetic dentistry - he does it all! Very skilled and efficient. This year Dr. Mestel did a set a set of porcelain veneers and they look amazing. Before, I was embarrassed to smile. Now it's about all I do. Thank you Dr. Mestel!

Hira is an excellent dental assistant who is always attentive and puts her patients at ease. She…read moregets to know each and every person she encounters and is very experienced in what she does. She truly treats every patient like family and is a pleasure to see at Dental Arts of Cromwell! The whole team at this office is wonderful and I highly recommend going here for your dental needs!

From the owner: We provide comprehensive dental care for the entire family, including general and cosmetic…read moredentistry.

Everyone on the staff is so kind and welcoming. Nicole is wonderful! Quality of care is always top…read morenotch

This was our third visit to this dentist office and I can confidently say I'm glad we found this…read moreoffice. The dental hygienists as well as the dentists here are very friendly and have been great with my kids. There is even a tv in each exam room to keep the children occupied if the visit makes them a little nervous or bored. This office is pretty big and quite modern. Everything is clean and spacious and I just really feel welcome when we come here. This is a great place to come if you are the type, like me, who hates or is scared of the dentist definitely recommend this dentist to anyone who needs work done or just a simple cleaning.

My husband and I started coming here when we lived in Cromwell just over 15 years ago. We still…read morecome here today even though we have moved to Hebron. We are patients of Dr. Massoumi's and all of the staff is great. My husband requires some special consideration and they have always been accommodating. Highly recommended!

Always professional and attentive to their patient…read more Office/rooms are clean, organized and with the latest equipment. Totally recommend.

This is a very nice dental office. I had a cleaning in the Cromwell office by a very gentle…read morehygienist and an exam the following day in the Berlin office. They fit me in as an accommodation which is why I had to go to both offices. The staff at both offices were very nice and professional. It was one of the most thorough cleaning visits and I would recommend this practice to friends. The decor and cleanliness was also very impressive.

From the owner: Advanced Dental Of Cromwell is the leading provider of dental services in the Cromwell community…read more Our mission is to help you achieve and maintain a beautiful smile, and more, for years to come.

Liz is awesome. Does a great job cleaning. Very friendly. Dentist is awesome also. I love how they…read moregreet you by name as soon as you walk in the door.

New owner (Dentist) is not reparable. I signed a two cleaning agreement for over $300. Went to…read morethe first one under old owner (Dr Zing great guy) everything was find. Did not schedule second cleaning until recently (after I got fully vaccinated for Covin 19) New owner James McGrath DMD said I did not get both cleaning within 1 year and forfeited my second cleaning. Yes I did mention the world wide pandemic, lock-downs, CDC warning not to do any elected medical procedure (teeth cleaning) But he still refused to provide the service I paid for.

The staff is excellent. They are very professional, knowledgeable and courteous. The office…read moreenvironment, on a whole, exudes warmth and friendliness. I'm very pleased with my service.

staff and Dr are amazing making sure you feel ok. very professional…read more I recently moved to a different town but I continue to go to the same dentist for his high quality of service.